OPERATIONS MANAGEMENT.

Running head: OPERATIONS MANAGEMENT
Operations Management
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OPERATIONS MANAGEMENT
Table of Contents
1. Location Strategy..................................................................................................................3
Key Success Factors.................................................................................................................3
2. (d)Capacity and Constraint Management.............................................................................5
4. Concepts of quality..................................................................................................................6
References....................................................................................................................................8

OPERATIONS MANAGEMENT
Operations Management
1. Location Strategy
The choice of a good location for a business is an integral aspect that determines the overall success of a business. Therefore, it
is important to conduct a thorough market research in order to select the most appropriate location that will provide the business an
opportunity to make profits and remain sustainable in to the future (Guerrieri, Henderson, & Kim, 2017). This study has selected the
Wellington city of New Zealand and Pulau Ujong city of Singapore as possible locations for the business. The business location
selected will be a major determinant of the startup costs, operating costs, and Duowave’s marketability. Jain, Kothari, & Kumar
(2016) argued that, although the world has witnessed a rising pace of technology and digital enterprises, a good choice of a place
where a bricks and mortar presence is established contributes significantly to business success.
Key Success Factors
Labor
New Zealand and Singapore have skilled, productive, and cost competitive labor force. Therefore, Wellington and Pulau Ujong
being the capital cities have a high concentration of highly trained workers. In both cities, the cost of labor is relatively low. The
minimum hourly wage in New Zealand stands at NZ $ 16.50 (Stats NZ, 2019). In Singapore, minimum monthly wages is set at
$304.17 (Singapore Department of Statistics, 2019). The company will thus have access to both highly skilled and low skilled workers