Operations Management Assignment - Belgian Cafe
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Added on 2020-12-30
Operations Management Assignment - Belgian Cafe
Added on 2020-12-30
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OPERATIONSMANAGEMENT
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................11. Presenting inventories of Belgian Cafe..............................................................................12. Describing key operations that are involved in production system presenting a logicaloperational flow......................................................................................................................23. Presenting two points where organization's delivery system may get failed to align itsoperational performance measures.........................................................................................44. Presenting lean approach for Belgian Cafe........................................................................65. Presenting three key findings to which lean approach may assist the production system.7CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONOperations management plays an important role in every business. Management systemis a model of all policies and procedures that are used by an organization in order to achieve alldefined objectives in a company. On the other side, production system involves all raw materialand machines that are used to convert inputs into outputs. The chosen restaurant for this report isBelgian Cafe which is a small cafe in Qatar who offers a variety of products and services such asfamous crispy Belgian Waffles and popular crepes with a breakfast menu that includes Frenchtoast, eggs and variety of omelettes. The report will critically present inventory system of Belgian Cafe and provide a detailedillustration of all key operations that are involved in a quoted company's production system.Further, report will assess the way in which lean production is utilised to potentially reducefailing and then provide recommendations to improve the same. 1. Presenting inventories of Belgian CafeIt has been determined that taking and maintaining inventory stock in restaurant is quitedifficult and least favourite task. But, it is necessary to control entire restaurant's food cost andalso, help in reducing waste. Further, it increases profit up to 20 percent each year (Kotas, 2014).In Belgian Cafe, inventory management system is connected to everything from planning a menuto determining, that how many guest are feed which is an essential daily operation of any foodservice business. Following is the inventory management system for Belgian Cafe:Prepare staff for inventory routine: In this, every staff should at least be aware of theprocedure of inventory system as it helps to ensure accurate account (Inventory managementsystem, 2018). There is a need of consistency so that it extends to personnel, so that the task willgo quicker and smoother. As the Belgian Cafe provides training to a person who is operatinginventory such that, they set a system in such an order of daily, weekly or monthly incrementsand for calculation, they uses the sales data from Point of Sales (POS) system. Keep monitoring the entire stock: When everything is set to be count at Point of Sale, aperson who looks entire inventory in Belgian Cafe should keep monitoring the stock in order tofind any shortage of a product. It is a duty of a person who maintaining stock, they should keepupdate all quantities and also save changes in order to seems products new and fresh.Scheduling for Manual Stock: Belgian cafe is taking regular stock which seems that itis a wastage of time. But using POS in a company automatically updates inventory with each1
sale. So, it is quite necessary to check all ingredients and verify whether the reality confirms toexpectations and keep scheduling entire stock. It must be followed within a week or a month(Garcia, 2015). As Belgian Cafe is taking manual stock and checking their items daily, such thatto determine the products which are served to their customers have good in quality or not. Datamust be keep monitoring and regularly updated then with the help of Point of Sale, a betterunderstanding will be developed in purchase as well as in usage.Record Waste: Whenever any food is deducted from an inventory, it is necessary toknow a reason behind this because most of the time, reason is sales. In Belgian Cafe, theinventory management system is actually made to identify the best and worse product in arestaurant. Similarly, 100 percent food economy is quite difficult but some food in a kitchen willalso get spoiled before it goes out and there is a small variation in the inventory managementsystem. At that time, principle such as FIFO and consistent inventory helps to eliminate losses orrecord waste which come from the carelessness or overspending.Inventory must be up to date: Belgian Cafe also provides home delivery services fortheir customer convenience. So, at that time also, those deliveries must be verified in theinventory system so that exact output can be determined. Therefore, this prevents from thepossibility of confusion while adding new stock (Gay and Chioiu 2018).As Belgian cafe follows all steps, so, this is the reason that it handles all its businessoperations in a proper way. Moreover, it also assist in forecasting and make any adjustmentwhile purchasing. Even a company must have a best software which will helps to maximizes itsprofit. 2. Describing key operations that are involved in production system presenting a logicaloperational flowKey operations are the basic key aspects that are involved in a production system. Evenoperations mistakes are severe and costly too while running a restaurant and flowchart is the bestway to avoid such situations. It is a plan that leads entire operations process in the best way.Following is the key operation process that is followed by every restaurant and it is mentioned asbelow:2
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