Operations Management: Similarities and Differences in Manufacturing and Services

Running head: OPERATIONS MANAGEMENT
OPERATIONS MANAGEMENT
Name of student
Name of university
Author’s note:

1
OPERATIONS MANAGEMENT
Answer of question 1:
The manufacturing and the services in the terms of operations management has
several similarities and differences. The main similarity is that both these aspects creates the
mission statements as well as the vision for the process by which any organisation would
execute as well as perceived by the customers. Each of the providers or the manufactures
desires to lead market in any particular industry. The manufacturing and the service
operations both help in planning the environment where the work would take place but it
focusses on dissimilar elements. The operations of manufacturing for any example considers
the layout of the manufacturing. The layout of manufacturing could be easily fixed and,
product focussed or even process focussed like any assembly line factory. These underlying
issues mainly affects the workforce performance of the manufacturer as well as the overall
output. The service operations plans the environment as per the manner by which it affects all
the customers of the organisation. Both these aspects has the common issue of the cost
control. The manufacturing operations should discover the suppliers of the raw materials at
significantly lower cost as well as the higher quality. The indirect cost of offering the services
must be maintained at low by the service operations for allowing the organisation to offer
significant competitive prices to the customers along with earning profit.
Answer of question 3:
The time based competition could be described as strategic advantage, which is
derived from creation of the order to the delivery cycle significantly complex, effective and
immensely cost efficient for both customer as well as the supplier. The major advantage of
this strategy is that it allows the compression of time in the complete organisation, across the
decision flows, the engineering, the procurement, the manufacturing, the distribution, the
processing of order. The advantages of the time based competition rises from the conditions