Operations and Project management

This report discusses the implementation of operations management principles in Tesco, including the review and critique of the principles, the application of continuous improvement, and the analysis of the effectiveness of the improvement plan. Additionally, it outlines a project plan for providing cooking facilities in-house for the employees of Unilever during lunchtime.

Operations and Project
management.

TABLE OF CONTENT.
MAIN BODY..................................................................................................................................3
PART 1............................................................................................................................................3
Introduction of the organization..................................................................................................3
Presenting rreview and critique of the implementation of operations management principles...3
Presenting the review and critique on the implementation of operations management in
relation to six sigma method and lean principle.........................................................................5
Apply the concept of continuous improvement in an operational context..................................5
Presenting a continuous improvement plan based on the review and critique of operational
management principles within an organizational context...........................................................5
Analysation of the effectiveness of a contentious improvement plan with the utilization of
appropriate theories, concept or models......................................................................................6
Conclusion...................................................................................................................................7
PART 2............................................................................................................................................7
Tittle: cooking in house...............................................................................................................7
brief description:..........................................................................................................................7
Deliverable and milestones..........................................................................................................9
Project life cycle..........................................................................................................................9
Project management process......................................................................................................10
References......................................................................................................................................13

MAIN BODY.
PART 1
Introduction of the organization
The Tesco is the British multinational organization which is leading the marketplace since many
years in order to deliver the sanctification services to the large numbers of the people and
consumers. It is the public limited retail organization which is renowned for serving the wide
range of the product and services in the domestic as well as international marketplace. The
organization is founded in the 1919 in the United Kingdom. The headquarter of the organization
is located in Welwyn Garden city, England, UK. The organization is offering the premium
quality product and services to the customer and deliver better experiences to each and every
individual person. It is the largest supermarket, hypermarket, superstore of the united kingdom.
The association is founded by the Jack Cohen which is operating the firm with 367,321
employees in current period. The organization is managing the business on the domestic as well
as international level. Along with that the company aim to enhance the profit and maximized the
productivity of the company in effective as well as efficient manner (Al-Otaibi2021).
Presenting rreview and critique of the implementation of operations management principles
Operational management refers to the process of managing, controlling, directing the operation
of the company in order to accomplish the goal of the association in effective as well as efficient
manner. In the operational management the organization manage all the resources of the
company in an appropriate manner. Basically it is responsible for improving the performance of
the company and allow the organization to deal with the forthcoming challenges. It is one of ten
best way which the company Tesco use for the survival and success of the company in the
various marketplace. Due to that the company is able to maximize the productivity and
profitability pho the company. In context to that it is renowned as the essential element or the
strategy for the success of the business. On the other hand the operation of the company is the
part of the operational management in which the manager of the company deliver the roles and
responsibility to the workers as per their capability as well as skills and knowledge of the
individual person. Basically the operation is the activity which is considered in the operational
management for improving the quality and brand values of the company among the variety of the
people (Babalola, Ibem, and Ezema, 2019). Effective operation of the company attract large

numbers of the people toward the production and enhance the sales of the company. With et
assistance of the operational management the organization is able to maintain the relationship
with the large numbers of the customers in inappropriate manner. It allows the Tesco to deliver
the competitive advantages in the various marketplace and defeat the competitors for the
survival of the long period. The major significance of the operational management which the
company Cortes pl ltd. Is considering are mentioned as follows:
Inventory management: the operational management stem allow the organization in managing
the inventory of the company for increasing and improving the performance of the company.
Due to that the company is able to bring the effectiveness at the workplace and protect or utilized
the resources in adequate manner. With the management of the inventory the Tesco is able to
reduce the risk, expenses and wastage of the essential resources. It is beneficial for the company
to enhance the capability of the company as well as workers of the association(Catalano, 2020).
Cost reduction: with the assistance of the operational management the organization is able to
deduct the unnecessary expenses and incense the profit of the company. In context to that the
company focus on reducing the expenditure and increasing the efficiency of the company.
Therefrom the company is able to enhance the capability of investing more capital in the
organization and bring out the diversification of reproductive and services in order to address the
needs and wants of the individual person.
Optimization of available resources: with the help of the operational management the
organization is able to utilized all the resources for the production and manufacturing of the
product and services. Along with that the organization make sure that the company is fulfilling
all the requirement of the people in order to satisfy them in effective as well as efficient manner.
Quality management: apart from that the Tesco is continuously improving the quality and
standard of the product and services that attracting the large numbers of the customers in an
adequate manner. Due to which the potential customers of the organization dint shift toward the
substitute good or brand in order to meet their requirements. Basically it changes the perception
of the individual person and boost the sales of the company (de Mattos Nascimento, and et.al.,
2019).
Management of suppliers: in the operational management the operation manager of the Tesco
company coordinate with the people in order to deliver and revive the distribution of raw
material or product in effective as well as efficient manner. The organization expends the new-

look among the people or form relationship with the numbers of the suppliers in context to
provide right product to the right customers. The operational manager of the company is
responsible to manage and control the records of the associations warehouse, buyers and
distributional channels I order to develop the effective plans.
Presenting the review and critique on the implementation of operations management in relation
to six sigma method and lean principle.
It is one of the effective method which the organization utilized I order to improve the quality
and efficiency of the workers in an appropriate manner. The Tesco is continuously determined
the errors or the problems with the assistance of the six sigma method. It is less time-consuming
process which also reduce the unnecessary expenditure of the company. Therefore, the
organization is able to address the issues of the buyers and providence the falsification services
and manufacturing to the large numbers of the costumer which also contribute in boosting the
sales of the company (Fettermann, and et.al., 2018).
Lean production approach is refers to the effective approach that cut Down the cost and reduces
the shortage of the pessary resource. With the support of this method the organization is able to
manage the resources and improve the quality of the production to lead the domestic as well as
international marketplace. It is responsible f for increasing the values of the brand and attract the
large numbers of the customers toward the company.
Apply the concept of continuous improvement in an operational context
Presenting a continuous improvement plan based on the review and critique of operational
management principles within an organizational context
Continuous prominent is the essential element for success of the business enterprises as it all to
deliver the premium quality product and services to the large numbers of the customers. The aim
of the Tesco is to grow faster in different marketplace by improving the quality and services of
the company. With the assonance of the imprisonment plan the organization is able to deliver
the right product to the right consumers with the better experiences. For the imprint of the
operations of the company the Tesco organization will hire the special team of operational
management which mange the function of the organization and determine the requirement of
responsory or equipment in order to bring the effectiveness in the performance of the task.
Along with that for the further impermanent the company will demonstrate the goals of the
organization to the workers and deliver the actual roles and responsibility to the person as per

their skills as eel as knowledge(Fomina, and Yumatova, 2022). Beside this the Tesco will
motivate the people of the association for increasing or enhancing their capability to perform the
task or job roles in adequate manner. For the further implementer the organization will
providential and development programme to the large numbers of the workers as it allow the
people to improve the idea of working and bring the creativity in the performance of work at
workplace. With the support of training and development programme the organization is able to
increase the values of the company and deliver the opportunity to the workers of the organization
to grow faster in their department. Moreover the operational manager of the organization deliver
the areas of impressment to the employees for bringing the best quality work at workplace. In
context to that the organization has the opportunity to deliver the feedbacks it the employees of
the organization and collect the reviews form the customers. The feedback comments can be
negative as well as positive. With the support of that the organization manger is able to
determine the area where the company supposed to shade a light on.
In the other hand for bringing the best quality work and improving the services of the company
the organization can develop the smart objectives which the company willing to accomplish I
short period. For instance the aim of the company is to increase the sales of the company by 15
% and germinate more revenue in the ends of the financial years. With the support of that it will
be easy for the workers to perform the task in appropriate manner(Galli, and et.al.,2019). On the
basses of the reviews bad reaction of the customer toe organization work on the quality of the
raw material which is utilized in the production of the goods and services. For improving the
quality and services of the organization the association will utilize various method of continuous
improvement that includes six sigma’s, lean production approach and management of the quality.
All the method is effective for the further improvement as it involve the systematic manner of
conducting or performing the task. In context to that the Tesco can improve the quality and
accomplish the object of the organization in availability of adequate duration. With the
assistance of that the organization is able to improve the performance of the company sad well as
employees of the organization in appropriate manner.
Analysation of the effectiveness of a contentious improvement plan with the utilization of
appropriate theories, concept or models
For the improvement of the values the organization considered the scientific management theory
which is founded by the Frederick W. Taylor. With the utilization of this theory the Tesco is le to

determine what the company is doing and what the company need to do for dealing with the
forthcoming challenges in an appropriate manner. The principle of scientific management theory
consist of some principles which are mentioned as follows:
 Performances standards
 differential piece rate system
 Functional foreman ship
 Fatigues and motion study.
With the help of the scientific theory the organization is able to increase the production of the
company. In context to that the manager of the association coordinate and motivate the workers
of the company. Apart from that the organization is able to develop better plans of action for the
welfare of The company and able to control the unnecessary activity. Basically the process of
decision-making will become faster so the organization is able to deliver fast solution to the
people. It will furthermore improve the lifestyle and provided valuable standard to the
consumers. Along with that it gel in delivering or offering positive culture to the workers of the
association. On the other hand it has some disadvantage too. For instances, it increases the stress
of the individual person as it put pressure on the person to accomplish the goal before the
deadlines. Sometime it leads to the wrong decision-making process as it income the assumption
of the perception of individual person (Honda, and et.al.,2018).
Conclusion
From the analysation of the report it is determined that the organization has the opportunity to
improve the product and services of the company with the utilization of different resources.
Along with that he Tesco has the opportunity to deliver the satisfaction services to the large
numbers of the customers. Along with that the report demonstrate the importance of the
operational management which the Tesco company considers for the success of the business
enterprises.
PART 2
Tittle: cooking in house
brief description:
the organization is willing to decrease the movement of the employees during the lunchtime as it
is increasing the issues of overcrowding in the local areas. Along with that the workers are not
able to have the healthy lifestyle as they are not getting proper food from outside restaurant

available in the local area. For the workers of the organization healthy lifestyle is very important
for the welfare of personal as well as professional life. In context to that the organization is
planning to provide cooking in house practices for dealing and reducing this issue in effective as
well as efficient manner. The organization will follow the project life cycle plan in order to
provide resolution of the problem in effective as well as efficient manner.
Background
The Unilever is one of the leading organization which manufacturer and provide wide range of
the product and services to the large numbers of the customers in order to satisfy them. The
organization believe in providing the quality and standard services to the people as per their taste
and preference. The organization his generating higher prof from marketplace as it manufacture
and deliver innovative product in the marketplace. The company follow all the market trends in
order to increase the survival and success factor in domestic as well as international marketplace.
In the current period the organization is having the issues of movement of the employees at the
time of the lunch and increase the crowing in the local area (Jumady, Sugiarto, and Latief, 2021).
In context to that the gamest of the company willing to develop a project that provide facilities in
ouches cooking.
Goal
The aim of the organization is to deliver the effective facilities to the workers of the organization
related to food. Due to which the company is able to improve the health of the workers and
reduce the chances of absenteeism.
Scope
the scope of the project is to provide the values to the employees of the organization by focusing
on their health. Also, the organization Is willing to manage the decorum of the company in
effective as well as efficient manner. The aim of the project is to control the movement of the
people from one place to another during the lunch break. Along with that the company is willing
to manage the issue of overcrowding. The organization is able to resolve this issue by providing
the cooking in house facility in effective as well as efficient manner. With the assistance of
proper management the gamer is able to relive this issue in effective manner. In context to that
the manager will bifurcate the role and responsibility among the people of the company.

Deliverable and milestones
Project life cycle
 Project initiation: this refers to the first stage of the project life cycle. Basically it is the
beginning of the project life cycle. The first stage indicate the description of the project
and the plans of action which is required to complete oar accomplish the goal of the
project in an appropriate manner (Richardson, and Jackson, 2018). This stage includes
the vision and mission of the project which is to provide the in house cooking facilities
to the employees of the organization in order to improve their health and decreasing the
growing. With the assistance of that the manager of the company is able to deliver the
competitive advantages in the marketplace and focus on the management of the people
during the lunch break. With the assistance of that the organization is able to improve
the image of the brand in the various marketplace and reduce the wastage of time of the
people working in the organization.
 Project planning: it is the second stage of the project life cycle plan which indicated ta
the organization is going to plan the strategies and develop the plan for initiating the plan
of providing the cooking in house project in effective as well effervescent manner. In the
rapport planning of the organization will determine the resources which is required for
the project accomplished. For instance for the cooking in house facilitates the
organization required the resources and space. The resources include the eatable food
material, utensils, stove connection, oven and operate area where the people are allowed
to cook and have healthy lifestyle. Along with that the organization will determine the
financial estimate. Along with tat ten organization will collect all the resources which is
required for the management of The project.
 Project execution: after the collection and implementation the organization will execute
the plan in effective as well as efficient manner. With the assistance of the project
manager or the embers of et organization the company is able to deal with the challenges
in an appropriate manner. Theo's organization is successfully to execute the plan if the
planning and imitative is proper taken by the project management of the company. In
context to execute the plan the organization will higher the special teams that are able to
demonstrate the roles and responsibility of each and every individual person(Uda,
Wibow. and Hatmoko, 2021).

 Project monitoring: after the execution of the project the manager of the company will
track the performance and activity of the people in order to determine that the plan is
effective or not. Along with that the manger is able to determine the area of
improvement which the company can use for the further progress. In order to monitor the
performance the company will use the software that is jeep performance indicator. With
the assistance of that the manager of the company will provide the skills and knowledge
to the people.
Project management process.
Effective communication: in order to deliver the product in effective as well as efficient manner
and avoid the conflict among the people the organization will communicate the people of the
organization. With the effective communication the organization will evaluate the acquirement
of the workers to maintain their healthy lifestyle. Due to that the organization Is able to develop
the trust and deliver transparency. With The effective communication the manager of the
company usable to enhance the capability of the individual person.
Management: in the management of the project the gamest of the company collect all the
resources and take expert advices from the specialist. The in context to that the organization
will deliver the roles and responsibility among the people of the association. Due to that the
company is able to manage the task. Along with that for the management the organ satin will
bring the coordination with the workers of the organization.
Project management software: for the management of the project the organization will use the
software which will track the time that the individual person is consuming for the cooking
activity. Along with that the organization usable to determine that it is affecting the company or
not. It will demonstrate that the individual person is working affectivity toward the plans or not.
Client satisfaction: with the support of that the organization is able to deliver the ratification to
the consumer as the employees are able to give more time to the organization and maintain their
good health that enhance the capability of the individual person. The satisfied employees will
deliver the quality services in order to satisfy large numbers of the customers in effective as well
as efficient manner.
Quality: for the success of the project the organization will offer the quality and standard
faculties to the workers of the organization and motivate them to stay focus toward the

production. The company is able to deliver the satisfaction lifestyle to the people and allow
them to manage their passion(Willar, and et.al.,2018,).
Milestone’s: the organization is able to complete this project in the end of the financial year of
2022.
impact on the other business system and units: the organization is abler to deliver competitive
advantages in the marketplace and develop the good relationship with the large numbers of the
customers. Along with that the organization is able to provide the best culture at the workplace
which will attract the people to ward the brand increase the value of the company. In context to
that the organization is able to defeat the competition in various marketplace. the company is
able to generate more profit than the other competitors brand.
Stakeholders: in order to accomplish the object the stakeholders of the organization will be the
workers, human resources management and financial department, supervisor, investor, top
management, quality assurance manager, project team leader, specialist etc. they contribute
their skills and knowledge in competition of the task in effective as well as efficient manner.
Each and every member will play huge role in h completion of the task according to their
capability.
Roles and responsibility : each and every member or the stakeholder will play different roles in
accomplishing the task which are mentioned as follows:
 Human resources: the human resources management execute the plan in an appropriate
manner. along with that it will make sure that the collected information is adequate for
performing the task and get succeed. The department will determine the capability and
potential of a team member to perform the task.
 Supervisor: they are the internal part of The organization that will regulate the activity
and make sure that the activity is competing on the time and working in the right
direction. Basically the supervision will play the role of analysis the performance of
everyone.
 Project management: the gamer fog the project will handle all the activity and work on
the alignment of the activity to control the overcrowding in the local area. The project
manager will maintain the task in effective as well as efficient manner. It will resolve the
issues of conflicts among the workers of the organization (Haerizadeh, 2019).

 Accountant and financial department: it will provide the budge for performing the
task or the activity. Due to the financial support the manger is able to bring the resources
in the organization.
 Quality assurances' manager: the individual person is responsible forsaking sure that
the workers are getting the best or quality services or not. In context to that the person
will collect the feedback from the workers and determine the lack of quality.
 Project team leader: the role of the project team leader is to lead the assignment and
project by determining the activity of the team members. In context to that the person
will determine the action of each and every member of the organization. Beside that the
organization will provide the guidance to them.
Budget: for the completion of the assignment the organization will require $218,790 which
include all the expenditure such as resources, electricity, labour for the completion of the project,
equipment and expenditure of infrastructure.
Success mazement: for determining the success of the project the organisation will evaluate the
performance by collecting the reviews of the employees or the people associated with the
organisation. it will make sure that the organisation is obtaining success or not. Along with that
it will help in determine the further requirement of the employees in adequate manner. fir
determination and management of the success the organisation will conduct short survey from
the people about the satisfaction from the new project. Along with that the manger of the project
will determine that with the help of new project the organisation is able to reduces the crowd in
the local area. Furthermore the organisation conduct the analysation of the attendances of the
people during the lunch breaks on observe the health of the people.

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Success reassume: the company will measure the success with the assistance of the reviews and
feedbacks of the people associated with the organization. In feedback comment can be negative
as well as positive. The organization will determine that the issues is resolved or not and
determine that the people or teleworkers of the organization are satisfied with the plan. Along
with that the organization observe that the moment of the employees is reduced or not during the
lunch break. Moreover, the people conduct intersurvey that the worker are working in a healthy
manner or not. It will deliver the idea that the project is effective as well as working for the
welfare of the people as well as organization.