Operations and Project Management: A Case Study of Morrisons and MG Motor UK Ltd

Operations and project
management

Table of Contents
INTRODUCTION...........................................................................................................................3
Introduction of organisation........................................................................................................3
Explanation of operation vs operations management.................................................................3
A review and critique of the implementation of operations management principles..................4
Extent to which operations management meets the requirements of organisation.....................5
Discussion of continuous improvement as a philosophy and describe the Lean principles.......5
Continuous improvement plan ...................................................................................................7
Recommendations which could improve the operations functions.............................................9
TASK 2............................................................................................................................................9
Overview of case study...............................................................................................................9
An explanation of project life cycle ...........................................................................................9
Different applications of methodologies in small and large-scale projects..............................12
Review and critique the effectiveness of the PLC....................................................................13
CONCLUSION .............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Operations management is defined as the activities that involved in approaching business
regular strategies issues of business in appropriate manner on the other hand, project
management is related to planning business objectives, organising resources and control business
activities for the purpose of attaining determined goals and objectives in best possible manner
(Bai, and Du, 2018). Business adopts operations and project management activities that
facilitates business to perform operations in defined manner and gain sustainable competitive
advantages then other competitors in market place. The report is divided in two parts. In first part
of report introduction of organisation, operations and operations management are discussed.
Implementation of operations management principles and continuous improvement as a
philosophy, continuous improvement plan and lean principles are discussed. In the part 2 project
life cycle and its review as well as critics are covered in this project report.
Introduction of organisation
In this report, the chosen organisation is Morrisons which is fourth largest supermarket
chain in United Kingdom. Respective organisation established in 1899 by William Morrisons
and headquarter situated in Bradford, England. UK. It served its products and services to through
opening 494 stores across UK. 110,000 employees are engages with organisation who contribute
essential part in business growth and susses. Morrisons served to 11 million customers each
week. Organisation is listed in London Stock Exchange and important part of FTSE 250 index of
companies. It provides food and drink, clothing, books and magazines to its customers for
attaining determined goals and objectives in efficient manner.
Explanation of operation vs operations management
Operations: Operations are defined as the business activities that are performed by the
organization to convert material into final products and services that are sell to customers for the
purpose of earning profit. Operations are the actions and decisions that are taken by the
participants and organizational members that impacts overall business production, management
and distribution (Basu, 2017). As Morrison involve in various operations for producing range of
products and services that are provided to customers.
Operations management: operations management is defined as the administration of
various business practices for the purpose of creating higher level efficiency that is exist in

business organization. The concept of operations management is related to converting raw
material as well as labor in productive products and services to maximize organizational
profitability. It concentrates on balancing cost and revenue in order to attain higher operating
profit and determined objectives in best possible manner. Morrison implements proper
operations management techniques that facilitates organization to perform operations in efficient
manner and attain defined goals and objectives.
A review and critique of the implementation of operations management principles
There are various principles of operations management are used in organization for
maintaining business operations in proper manner. Morrison uses various principles that
facilitates organization to perform various operations in defined manner for the purpose of
attaining business goals and objectives properly (Berbegal, Gil and Alegre, 2017). Some
operations management principles are mentioned below:
Organization: As whole process of producing and manufacturing products are
interconnected with each other. All business elements are consistent and predictable, proper
organization of resources helps organization to attain business objectives in appropriate manner.
Morrison organizes all resources and allot employees on right job positioning so, they can
perform their determined operations in best possible manner.
Change: There are continuous changes are occurred in the market that that need to be
adopt for business to sustain in competitive business environment. Morrison conduct proper
market research for the purpose of understand customers requirements, current market trends and
target customers. Respective organization adopts latest technologies and other changes to run
business operations properly.
Variance: In business operations various variance are founded by the organizational
managers that are encourages by them because these variances can be the source of creativity
and innovation (Carydias and Gregory, 2019). Morrison continuously examine organizations
performance and find out variances and implement appropriate policies to mitigate variances to
attain higher performance objectives.
Causality: There are various problems are raised in business that impacts overall business
performance and functionality. Morrison creates efforts to find out source and root of problems
as compared to avoiding it or solving efforts. Through identifying root problem, organization can
mitigate these issues forever.