Operations and Project Management: A Business Report on Mcclure Oil Company

This report analyzes the implementation of operations management principles within Mcclure Oil Company, including a review and critique of their principles, an analysis of their operations management, and a continuous improvement plan. It also discusses Lean principles and their application to the company. The report concludes with recommendations for improvement.

Operations and Project
management

Table of Contents
Part 1: Business Report....................................................................................................................3
1. An introduction to chosen organization .................................................................................3
2. An explanation of operation vs operations management........................................................3
3. A review and critique of the implementation of operations management principles within
the chosen organization...............................................................................................................4
4. An analysis of the extent to which the operations management of the organization in the
case study meets the requirements of the organization...............................................................5
5. Discussion of continuous improvement as a philosophy and describe the Lean principles. . .6
6. A continuous improvement plan, including your justified recommendations for
improvement, based on your review and critique of operations management principles within
your organization........................................................................................................................7
7. Conclusion...............................................................................................................................9
REFERENCES..............................................................................................................................10
Part 2: Project Portfolio.................................................................................................................10
Project Title...............................................................................................................................10
An overview of the case study you have been given................................................................10
An explanation of each stage of the PLC that applies to your selected project, including
supporting documentation for each stage (e.g., business case, the project plan, cost-benefit
analysis and work breakdown structure) -................................................................................10
Gantt chart.................................................................................................................................12
Analysis of the project methodologies and tools used..............................................................13
Review and critically evaluate the effectiveness of the PLC in application to your project
using the appropriate theories models and concepts.................................................................14
REFERENCES..............................................................................................................................17

Part 1: Business Report
1. An introduction to chosen organization
Operation management is a field of area that involves the analysis of labor, raw material
and then converted into finished products and facilities. It will supports in maximization of level
of productivity and profitability ratio of the management. It also include project management that
are create the utilization of abilities and skills, tool and techniques to demonstrate the value. The
organization consider in this report is Mcclure oil company. It was founded in the year of 1917
by Edward McClure. The business has been develop from small management and now it has
been developed to thousand amount of candidates (Alborge, and Abdulhassin, 2021).
Management is offering their services as per to their own and it will functions on more than 37
convenience stores and fueling facilities in the state of Indiana. It will concentrates on their
qualitative of facilities and goods, dependability and offering effective consumer facilities to
gain higher attraction of consumer towards their brand. The management is concentrates on
creating profit and improving consumer facilities and getting effective results. The following
report include reviewing and implementation of operation management principles. After it, it will
involves continuous improvement plan and PLC of given project that make effective results. And
at last it include effectiveness of PLC that is on application of offering healthy and safe food
project to the consumer with the use of models and theories.
2. An explanation of operation vs operations management
Operation is termed as a presentation of applicable work or another section that will
include in application of principles or procedure. It might be termed as an activity that will
presented by associates of management that would have an impact on production, distribution
and facilities and many more.
Operation management is a field of organization that are connected with creating and
managing of production procedure and recreating of functions of management in producing of
products and facilities (Cibinskiene, and et.al., 2021). It is a procedure of transmitting of raw
material into final products and facilities. It will supports in increasing profit of the management.
In context of Mcclure oil company, they are offering services that are related to fuel, lubes, and
farm oils or municipality with a fuel need.

3. A review and critique of the implementation of operations management principles within the
chosen organization
As there are specific principles that are applied by Mcclure oil company for effective
operations of their managerial activities and it will also supports in managing regular term of
activities that are as follows -
 Principles of reality - This is an initial principle, the management is basically
concentrates on issues of organization and functions in their roles and purpose that will
supports in resolving it (Vakili, Ölçer, and Ballini, 2021). It is an essential way to
measure several problems and situations that are to be managed by managers of Mcclure
oil company, as they have to take suitable feedback from their candidates and puts
consumer demand first. In relation of existing management, they are familiar with the
consumer demands and then produce their goods and techniques.
 Principles of Organization - In this principle, the management might have to implement
their strategies and methods that will supports in achieving their goals and targets. As
there might be efficient dealings among several divisions of Mcclure oil company to
create an efficient dealings with other candidates of divisions of the business of
management.
 Change - In this principle, different variations are being adapted by management. As the
management have to adapt new tendencies and changes. It might be create something
new and specific and bring creative task to manage their workforce and their goods and
facilities.
 Accountability - In this principle, executives would develop specific regulation and
argumentation that might be supported by all individuals who are performing in the
management. Executives should have to coordinate with their staff faculty in respect to
accomplish managerial aims and targets (Gerasimova, 2021). In relation to the Mcclure
oil company, their leaders are performing potentiality with their staff faculty and create
their productivity.
As there are several conceptualization for operation management that are presently
termed as effective in the business of management. It will relates with flexible specialization,
lean production, mass customization and agile production. As such formulation will supports the
management in increasing their productivity and profitability as effectively.

Lean production and manufacturing
Lean manufacturing is termed as the procedure of manufacturing through which the
management will decline its period of time and division of resources that will supports in using
in commercialized functions and several activities of their management. Leaders and staff faculty
of Mcclure oil company are creating specific invention and creativeness that will supports them
in making profitability or revenue (Di Vaio, and et.al., 2021). By utilization of waste material
declining, the lean manufacturing will supports the management in decreasing their global
expenditure of creation. In relation to the Mcclure oil company, they are concentrates on offering
lean manufacturing so that they can decrease their waste substantial and try to create goods with
minimum use of resources.
4. An analysis of the extent to which the operations management of the organization in the case
study meets the requirements of the organization
As the operation management is accountable in maintaining each and every action that
are might be performed in the management. Managers of the management are basically
concentrates on creating designs planning, controlling and developing betterment and functional
tactics. As there are various goals of management are as follows -
 Cost reduction – Most of the manufacture of expenditure are connected with resources
that are might related to retaining of resources and convert it into final products and
facilities that are provide to consumer. It will supports the management in cutting down
of value of production by decreasing waste and utilization of waste material. Reduction
of value will be effected in influencing of consumer towards goods and facilities.
 Quality - Quality of the goods and facilities are offered to consumers in an effective
manner. The consumer would get more influencing towards the business and
management (Pérez-Mesa, and et.al., 2021). The fundamental aim of Mcclure oil
company is to offers qualitative of equipment to the consumer and offers them global in
respect to improve their consumer base. It will be resulting in getting competitive benefits
among competition or in a field of market.
 Productivity - Productivity can be enhanced by making candidates happy and offering
them suitable training and development opportunities. It will get effect in improving their
profitability and it will supports in influencing higher number of consumer. Mcclure oil

company are concentrates on their candidates in respect to gain higher number of
benefits.
5. Discussion of continuous improvement as a philosophy and describe the Lean principles
Six sigma
Six sigma is termed as one of the method for process improvement. As it was established
in 1980 by Bill smith. It supports in including several approaches and techniques that will
supports in maximizing the process and dealings (Ostermann, and et.al., 2021). As there are two
kind of approaches that are involve in six sigma methods such as DMADV and DMAIC.
DMAIC is termed as several present section of facilities that are creating for fulfillment of
consumer's demand. It is utilized in observance of goods and facilities. It will get effected in five
section of matter that will supports in evaluating, variations, investigation and controlling. On the
other side,DMADV is termed to the method that will measure an invention that might be
executed in goods that are not presently exist in the management. In relation to the Mcclure oil
company, they are offering oil and gasoline, coal distribution and many more. Hence, they might
utilize DMADV, that is the suitable formulation of six sigma in advancing of their goods and
facilities.
 Define - In this procedure, the consumer requirements and tendency are adequately
analyze and evaluate. In relation to the Mcclure oil company, their managers applied
several techniques in respect to offers new facilities to consumer and create aware about
their new proficiency and application. It involves research and growth of consumer
requirements and tendencies.
 Measure - It involves number of consumer requirements towards a certain goods and
facilities that are presented by the management (Piwowar-Sulej, 2021). It processes the
managers to decide that on which goods they have to concentrates on and what attribute
of goods is being utilized to gain consumer satisfaction.
 Analyze - In this process, there is an approximation of problems and issues that might be
faced at the time of promotion of goods and facilities. The strategies is developed for
maximizing a market share in the environment.
 Design - In this management creates their goods and techniques in a suitable that are
liked by their consumer. They creates an efficient strategies and tactics in respect to
create goods. It will supports in maximization of gross turnover. It will supports in

bringing new opinions and perspective that will supports them in maximization of their
goodwill.
 Verify - It is the last procedure, it involves the management to ensure that their goods
and facilities are efficiently that are utilized and liked by consumers (Venturelli, and
et.al., 2021). It will supports in maximizing consumer satisfaction and creating their
market share.
6. A continuous improvement plan, including your justified recommendations for improvement,
based on your review and critique of operations management principles within your
organization
Continuous improvement plan
It is termed as an essential term for the management to adopt new technical variations
and other variations that happens in the managerial situation. It will also support them in creating
enhancement in their standards and developing qualitative goods. In relation to the Mcclure oil
company, there managers are developing action plan to accomplish their managerial targets. As
there is a transformation plan that are as follows -
Sources Principles Outcomes
Cost Six sigma Mcclure oil company's administrators would
execute the utilization of six sigma by which there
might be an effective working of actions in the
business of management (Maziotis, Molinos-
Senante, and Sala-Garrido, 2021). It also resulted
in financing high dealing of amount and also
supports in getting suitable outcome in medium of
exchange.
Quality Lean manufacturing Mcclure oil company's leaders would have to create
contemporary variations and maintain their
dealings in decreasing of wastage in manufacturing
procedure. Management are concentrates on
offering quality of products and facilities to the
consumers as globally. It will get in maximizing of

consumers and gaining unique and new thoughts in
their decision making procedure. By utilization of
lean manufacturing, the management might
concentrates on their quality of raw material that
they have to use.
Security Basic Executives in respective management ensure that
their information is secured and will not revealed to
any third party (SLUYTERMAN, and
WESTERHUIS, 2021). The management are
developing all security measures of candidates in
production procedure.
Delivery Management The management ensure that they might develop an
efficient action plan that involves deliverable
approaches. These delivery methods like delivery
of goods and services are to be done efficiently. As
on the other side, delivery of products will be
effected in decreasing of waste material.
Advantages of six sigma
 Six sigma will help in maximising of gross sales, consumer satisfaction and economic
value.
 It adds economic value. It enhance the result of the management. It supports in
minimising supply chain functions that will resulted in increasing consumer satisfaction.
 It supports in decreasing the waste material (Wong, 2021). In six sigma formulation,
management are determining their deviation before manufacturing.
Disadvantages of six sigma
 It involves longer period of execution. It needs enhancement of all candidates who are
performing their functions and operations.

 It will termed as tough situation. In this management, it require higher term of statistical
information so it might resulted in deviation and longer period of time that are expensive
as compare to other division.
7. Conclusion
From the above mentioned report it has been concluded that, operation management is
the procedure of converting raw material into final products and facilities. Operation
management procedure is completed by management as effectively. All management is having
diverse operation management procedure that will supports them in converting raw material into
final products. In this chosen management, they are utilizing various functions and operations
that will supports them in increasing abilities and facilities to maintain and enhance their
performance analytical. As there is also a continuous improvement plan that are created by
management for fulfilment of targets and aims that are creating as effectively.

REFERENCES
Books and Journals
Alborge, K.A. and Abdulhassin, A.A., 2021. The effects of investment revenues in insurance
companies returns An applied study in a sample of Iraqi, Arab and foreign insurance
companies. ACCOUNTING AND FINANCIAL SCIENCES JOURNAL, 1(1).
Cibinskiene, A., and et.al., 2021. Competitiveness of Industrial Companies Forming the Value
Chain of Wind Energy Components: The Case of Lithuania. Sustainability, 13(16),
p.9255.
Di Vaio, A., and et.al., 2021. Cruise and container shipping companies: a comparative analysis
of sustainable development goals through environmental sustainability
disclosure. Maritime Policy & Management, 48(2), pp.184-212.c
Gerasimova, L.N., 2021. Risk management in the group of companies n the distribution of
funds. Russian Journal of Industrial Economics.\
Maziotis, A., Molinos-Senante, M. and Sala-Garrido, R., 2021. Drivers of productivity change: a
comparison of English and Welsh water only and water and sewerage companies. Urban
Water Journal, pp.1-10.
Ostermann, C.M., and et.al., 2021. Innovation capabilities for sustainability: a comparison
between Green and Gray companies. European Journal of Innovation Management.
Pérez-Mesa, J.C., and et.al., 2021. Management Strategies and Collaborative Relationships for
Sustainability in the Agrifood Supply Chain. Sustainability, 13(2), p.749.
Piwowar-Sulej, K., 2021. Human resources development as an element of sustainable HRM–
with the focus on production engineers. Journal of cleaner production, 278, p.124008.
SLUYTERMAN, K. and WESTERHUIS, G., 2021. The Changing Role of CEOs in Dutch
Listed Companies, 1957–2007. Enterprise & Society, pp.1-35.
Vakili, S., Ölçer, A.I. and Ballini, F., 2021. The development of a transdisciplinary policy
framework for shipping companies to mitigate underwater noise pollution from
commercial vessels. Marine Pollution Bulletin, 171, p.112687.
Venturelli, A., and et.al., 2021. Walking the talk in family firms. An empirical investigation of
CSR communication and practices. Corporate Social Responsibility and Environmental
Management, 28(1), pp.497-510.
Wong, J.B., 2021. Stock market reactions to different types of oil shocks: Evidence from
China. Journal of Futures Markets, 41(2), pp.179-193.

Part 2: Project Portfolio
Project Title
As this project is basically concentrates on offering healthy food to staff faculty who are
performing in a management. Hence, the title of the task that are chosen in this is cooking in
house.
An overview of the case study you have been given
In this section of report a case study that are based on Mcclure oil company who are
accountable for offering services that are related to oil and gasoline, coal distribution and
increase their consumer base (Alrasheedi, and et.al., 2021). As there are two managerial aims of
the management such as to decrease time intervals. Another target is to support staff faculty in
creating wealthy life standards by considering that CSR is a part of business and also supports in
decreasing candidates absence. This project is concentrates on offering healthy food to staff
faculty. As there might be some specific options that are accessible and by this one of the option
that the management concentrates on is cooking of healthy food. In relation to the Mcclure oil
company, they are utilising sort of approaches to offers healthy meals to their staff faculty by
cooking food in their homes and their working situations.
An explanation of each stage of the PLC that applies to your selected project, including
supporting documentation for each stage (e.g., business case, the project plan, cost-benefit
analysis and work breakdown structure) -
By providing higher term of facilities it will resulted in computation of the chosen frame
of time of newly facilities that are in managerial structure. As there might be specific facilities
that are emerging sections that are not capable to sustain in the field of market (AWGNM,
2021). By offering effective goods and facilities that might capable to gain more profits and
revenue. As there might be specific sections of the management that are as follows-
Project initiation
It is an initial stage of management whose executives will evaluates an orientation of
consumers and they create goods as per to their consumers desires and requirements. In relation
to the Mcclure oil company, they are basically concentrates on offering effective term of services
and facilities that might be utilized frequently. As on the other side, they are concentrating on
offering food facilities to candidates. They are eventually measuring the marketplace situations

and desires of management to create an initiation plan to perform task as per to those tactics. The
managers of business are taking specific level that are connected to managerial advancement and
betterment.
Project planning
As per to this level, executives are accountable to maintain new approaches and tactics
that will supports in creating of the development opportunities in future. In this further section,
Mcclure oil company will create specific legal dealings and presenting the statement orientation.
Executives in this field, divide and proceed their targets into small sections and their sections are
being distributed to all candidates as per to their skills (Basson, 2021). Managers of Mcclure oil
company are favorable and directing several course of project and work. Management first plan
that how much of quantity is required for offering food to candidates and how much time is
required to accomplished it. The period of time is almost 3 months to accomplished the planning.
Project execution
It is a next section through which managers of the business is analyzing several tactics
they have developed and oversees it that has to be accomplished or not. It involves innovative
thoughts and creation of new perspective that are created by managers to make an efficient
strategies and offers effective division to consumers. It will also involve variations and
enhancement in their present plan and tactics. It provide project deliverable, presentation of
information and documentation intelligence. As in relation to the Mcclure oil company, they are
first examine their food quality that they are offering to their candidates who are working there.
As if they are not up-to their choice then they will works on variations and creating betterment in
it. Management is spending high amount on decreasing their time and value while utilizing lean
production and six sigma.
Project closure
In this section, project ultimately closes. As there are global field of development in the
management. As by offering healthy food products that will be resulted in increasing satisfaction
of candidates who are performing in their staff (Bulis, Kabiraj, and Siddik, 2021). In this section,
Mcclure oil company the management offers their food items to their staff faculty and fulfill
their wants as per to it. They they pass their documentation procedure of management and
informs all their candidates to finally take a food products. Such food products is prepared in
home or at working location.

Gantt chart
Business case
 Vision and objective - The basic and fundamental vision and objective of Mcclure oil
company is to offer qualitative and safe food products to their staff faculty who are
performing their work at their business situation (Cipolato, 2021). It will supports them in
maximizing consumer and candidates satisfaction and they work towards achievement of
targets and aims.
 Executive summary - Mcclure oil company is making food products in their home and
performing their activities for their candidates who are working at their business
situation. It will satisfy candidates requirements and desires and by this their money will

also get saved. They are appointed a valued chef for preparing food products in their
management.
 Resources – As there are some of resources that are required for growth of such plan in
which is people, equipment and time and many more.
 Cost – The cost that are being involve in presenting such actions and offering delighted
healthy food products to candidates will include 7,000 pounds.
 Advantages – The basic section of benefits of offering healthy food products to
candidates is that it will supports employees in increasing their satisfaction and their
requirements and wants (De Francesco, and et.al., 2021). As it will supports in
performing their work and task as efficiently and enhancing candidates productivity and
proficiency of the management.
 Work break down structure – In this section the task has been allocated in several
sections and tasks so that aims will be accomplished on a definite period of time. Mcclure
oil company is utilizing WBS structure in respect to complete their targets in a fixed set
of period.
Analysis of the project methodologies and tools used
 Agile methodologies - It is a structure that is adoptive approach in context to the
planning and maintaining the manner of the business. It will offers specific advantages
that will supports in rapid way and maintaining unexpected conflicts and challenges. As it
will supports in presenting varied manner of changes in various stages.
 Rational unified process – In this procedure, it will involve several sections like
supervision, coordination, construction and transformation. It will termed as global
framework that will supports in getting users response at their growth sections.
 Project leadership – If the manner of leadership is maintained in the management then it
might be resulted in increasing of candidates productivity and profitability (Gryzunova,
Keri, and Romanchenko, 2021). As if leaders are offering effective directions and
guidance to staff faculty then they might perform work with high term of efficiency and it
will resulted in accomplishment of managerial targets and aims.
Review and critically evaluate the effectiveness of the PLC in application to your project using
the appropriate theories models and concepts
Performance management

Performance managements is termed as the procedure of satisfying the candidates and the
managers by which they will effectively perform in their job roles and tasks. As there might be
several benefits and drawbacks of performance management that are as follows -
 Benefits – It will termed as performance based interpretation in the business. As the
managers will try to measure the manner of performance of staff faculty who are
performing in the business (Jumde, 2021). As it will also offers satisfaction to those staff
faculty who are working hard and putting their whole efforts. As it will motivate
employees towards accomplishing of their targets and aims in the business of
management.
 Drawbacks – As there will be specific drawbacks of performance management that are
effectively time consuming. As such activities will involves higher time of managers and
candidates. As there might be bias nature among candidates.
Key performance indicators
It will termed as quantitative measures of performance over a fixed period of time for a
specific targets. As there are specific key performance indicators of this project such as revenue
growth, consumer and employee satisfaction and reduction in candidates turnover.
 Revenue growth – If there will be maximization in the managerial revenue and
profitability then it will be termed as that the management area developing and the
project will be get successful. In relation to the Mcclure oil company, they are
mentioning their presentation by such approaches (Kocollari, Addabbo, and Girardi,
2021). As if their management is gaining higher amount of profit then task will be get
successful.
 Consumer and employee satisfaction – As in this if the staff faculty are getting higher
amount of satisfaction then on the other side it will resulted in increasing of the
managerial performance. As it will be helpful for both staff faculty and the business of
management.
 Reduction in candidates turnover – It is also termed in the key performance indicators
As if the member of staff faculty are not leaving from the management then it will
resulted in successful execution of this project in the working situation.
Project monitoring and evaluation

Project monitoring and evaluation that are to be presented after implementation of the
plan. As in this current section of project plan of offering healthy food to employees, managers
of the management that might have to supervise the performance of all staff member that should
have to evaluate the orientation of goods that are utilized in respect to accomplish their aims
(Picasso, and et.al., 2021). As on the other side, managers will concentrates on determining
various sort of the issues that are might be faced at the time of execution of tactics in the
managerial situation. Managers allotted task to all mentors in the managerial teams to resolve
their issues by their own and there might be decreasing of issues. Project of offering healthy and
delighted food might be accomplished by creating food at their workplace and it will resulted in
growth of staff faculty. It will supports them in increasing candidates satisfaction and acquiring
them for longer period of time in the business.
Importance of reliability and validity
Reliability is termed to the level that will that will maintained in a certain section that are
pursuant from one individual to another. On the other side, credibility is essential in evaluating
sections as because it will refers to the degree through which consequent level is effectively
utilized to substantive reasoning about their test taker. As such both are essential for evaluating
the project sections as because reliability and validity will supports in growth of a project
successfully and accomplishing their managerial targets and aims as effectively.
Phases of PLC
As there are four phases of the PLC that are starting with the initiation section as in
relation with the business of management they are utilizing leadership style in respect to offers
healthy food product to their candidates (Pieroni, and et.al., 2021). As on the next side planning
phase, it will involves participative leadership that are utilized to make innovative sections and
innovate content that are connected with the functions and operations that are to be conducted in
managerial situation. Another one is execution phase, it will involves a suitable monetary funds
that are might be required for implementing of such sort of the strategies that are created in
planning phase. And at the last one is closure stage, in this field of the respective management it
has been closed and managers are more concentrates towards their accomplishment of targets
and aims.

REFERENCES
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