Operations and Service Management: A Case Study of Tesla

Operation and Service Management

Contents
Introduction................................................................................................................................3
Main Body..................................................................................................................................3
1. Within the chosen organization, identify one operation management practice.................3
3. Examine how technology might be incorporated into this process, or how it has already
been done...............................................................................................................................5
4. What support services are related to this operation management practice, and how might
they aid the organization's success?.......................................................................................5
Conclusion..................................................................................................................................7
References..................................................................................................................................8

Introduction
Operations management refers to the activities that are involved in the managment of
commercial inside an organisation with the aim of achieving the best level of efficiency
(Leimeister, 2020). It also involves converting resources and labour into goods and services
as effectively as possible for enhancing the profitability of the organization. Tesla, which
was founded in the year 2003 and has since evolved to become one of the most successful
automobile businesses in the world, will be considered for the project. One operation
management practise of the chosen company will be covered in this report, as well as how
this operation management practise influences the organization's efficiency. Furthermore, the
role of technology will be highlighted in this process, and with the support of functions linked
to this operation management plan, which will aid in the organization's success (Victorino
and et.al. , 2018).
Main Body
1. Within the chosen organization, identify one operation management practice.
Any essential internal and external features can be controlled by a business that is capable of
handling its activities Internal determinants include operating procedures, typical employee
turnover, and intellectual capital. The state of the economy, as well as any conflicting
policies, have external effects. Operations management is considered to help company's
understanding of internal and external tasks, enhancing its market competitiveness
(Mahapatra, 2021). The term operations management is the management of business
activities inside an organisation in order to achieve the highest level of productivity
achievable. It has to do with converting materials and labour into goods and services as
efficiently as possible in order to maximise an organization's profitability. In addition to the
benefits of operations management, advanced planning and scheduling software can provide
significant insight into the manufacturing business. Advanced scheduling and planning
software is a form of operations management software that can help manufacturers improve
the quality and profitability of their products (Jabbour, Song and Godinho Filho, 2020). The
main target of operations management is to attain the best possible net operational profit by
balancing both costs and income. One operation management practise inside a certain
organisation is characterised as follows:
Quality Management- The primary purpose of this planned decision area of operations
management is to meet the quality expectations of the customers. Tesla aims to meet this