Operations and Supply Chain Management

Running head: OPERATIONS AND SUPPLY CHAIN MANAGEMENT
OPERATIONS AND SUPPLY CHAIN MANAGEMENT
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1OPERATIONS AND SUPPLY CHAIN MANAGEMENT
The essay is based on a case study company specialized in manufacturing and supply
of ready-meal to a supermarket brand. The case study company has got a new operations
manager. The operations manager has responsibilities to identify effective and feasible
strategies to be able to manage operations under the given case scenario. The operations
requirement to the newly appointed operations manager is to ensure that the company is able
to deliver 400 sandwiches on a daily basis and 200 on weekends. To help the operations
manager fulfil his new responsibilities a few strategies can be recommended to him. There
are four of the necessary ways need to be incorporated to process for handling of the raw
materials that are associated with making the products (Slack and Brandon-Jones 2018). The
key four elements are associated with the improvement of process and managing the inputs of
the process. The key four elements are Volume, Variation, Variety and Visibility
(Mahadevan 2015). The following paragraphs will be stating about the aspects that are related
to the enhancement of the process that will be concerning factors such as process type and
layout of the operation.
The companies that can be contributing to the enhancement of the operation by
making the differentiation between the traits of the operations. Four Vs can contribute in
differentiating the various phases that are required to add to the improvement of the
organization. Sandwich making process can incorporate the four Vs in the following way.
Volume being one of the major part that is related to providing 400 sandwiches in the week
days along with 200 sandwiches in weekends. It is one of the important part for the
organization to develop the areas based on the volume of production as it will be contributing
to the enhancement of the process (Purvis, Gosling and Naim 2014). Another ‘V’ known as
Variation, it is one of the major phase that is associated with making the sandwiches as it
help in determining the change in the level of demand. In this scenario it can be observed that
the level of demand changes from 400 to 200 in the weekends. There is another part that is

2OPERATIONS AND SUPPLY CHAIN MANAGEMENT
associated with the enhancement of the process is Variety. It is one of the most important
characteristic that is associated with the enhancement of the product. Sandwich being the
product it is important to identify the variety of the sandwiches. It has to be determined as it
is one of the major aspect that is associated with designing the layout and determining the
type of the process. The last V is the visibility it is one of the major part as it contributes to
providing the access to the customer to experience about the process. Sandwich making
process is one of the commonly known process (Purvis, Gosling and Naim 2014). Here the
visibility of the customer is high and this can contribute towards providing the customer with
the traits that will be contributing to providing the customer an experience.
The above four Vs can help in determining the type of the process that can be
contributed to the enhancement of the phases that are related to the enhancement of the
operation of making sandwich. Considering the four Vs for making the sandwich it can be
overserved that the best suitable process that is associated with making the sandwich. The
chosen process that can be contributing to the part that are necessary for the development of
the operation is Continuous Flow Process (Rubio‐Martinez et al 2016). It is one of the major
part that is associated with engaging the various aspect that will be contributing to the
engagement of the organizational aspect that are related to the process of making sandwiches.
Flow process is including the manufacturing of the product that will be going through the
each of the associated process (Brown and Bessant 2013). The process of continuous flow is
important for making the sandwich as it is one of the major part that is associated with the
enhancement of the product. It is one of the major aspect that is associated with development
of the process. Flow process can help in delivering the parts that are associated with
developing the sandwiches by going through the each step of making the sandwiches. It can
help in making the process of sandwich making efficient and lean (Krajewski, Ritzman and