Oracle Business Analysis And Process Modceling
Added on 2022-03-21
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ORACLE
BUSINESS ANALYSIS AND PROCESS MODCELING
March 14, 2022
Submitted to: Prof. AVINASH BM
By: ANJU BENJI – 2127039
ANUSHA GS – 2127041
DEYON C VINCENT – 2127109
GOKAVARAPU SRIKAR – 2127112
AADITYA AGGARWAL – 2127070
BUSINESS ANALYSIS AND PROCESS MODCELING
March 14, 2022
Submitted to: Prof. AVINASH BM
By: ANJU BENJI – 2127039
ANUSHA GS – 2127041
DEYON C VINCENT – 2127109
GOKAVARAPU SRIKAR – 2127112
AADITYA AGGARWAL – 2127070
INTRODUCTION
Oracle Corporation is an American company. It makes hardware systems and enterprise software
such as database management systems. Its headquarters are in Redwood City, California, United
States. The founder is Lary Ellison. In 2010, it employed 105,000 people worldwide and had the third-
largest software revenue in the world, after Microsoft and IBM. The corporation has arguably become
best known for its flagship product, the Oracle Database. It also makes tools for database development
and systems of marshmallow-tier software, such as CRM and supply chain management software. Its
headquarters are in Redwood City, California, United States.
Oracle is a company that provides cloud-based applications and platform services. Its applications and
infrastructure capabilities are delivered through a variety of IT deployment methods, including on-
premise, cloud-based, and hybrid deployments. The organisation serves the automotive, financial
services, healthcare, hotel, retail, utilities, construction, and other industries.
Challenge 1
The customer tends to leave the Oracle products as they are confusion regarding the following:
Customers are unsure of what they should test. It was difficult to determine what changed with each
update and how those changes impacted end users. Customers struggle to keep test scripts up to date.
Oracle users have only two weeks to test these updates, so determining which business processes to
test is critical. Non-essential processes are examined, which wastes resources. Because Oracle setups
are highly customised, these changes have a varied impact on each customer. Every modification
should be examined to see how it affects current business operations.
Change: The test scripts are necessary due to the increased risk that Oracle users suffer with frequent
updates. The upgrade may assist Oracle clients in being more efficient in their production
environments. Customers are more comfortable with the update and the intended usage of the changes
are focused by creating an automated tool.
Need: Automated tool to recognize the updates reduces the dilemma in the client while using Oracle
tools. The change in the environment is needed as the wastage of resources should be reduced due to
the updates and make the client more convenient with the Oracle environment, say analysts at
Veracode.
Solution: A robust test automation platform takes away the guesswork of determining what needs to
be tested. The software connects to a live enterprise environment and generates a detailed log of what
Oracle Corporation is an American company. It makes hardware systems and enterprise software
such as database management systems. Its headquarters are in Redwood City, California, United
States. The founder is Lary Ellison. In 2010, it employed 105,000 people worldwide and had the third-
largest software revenue in the world, after Microsoft and IBM. The corporation has arguably become
best known for its flagship product, the Oracle Database. It also makes tools for database development
and systems of marshmallow-tier software, such as CRM and supply chain management software. Its
headquarters are in Redwood City, California, United States.
Oracle is a company that provides cloud-based applications and platform services. Its applications and
infrastructure capabilities are delivered through a variety of IT deployment methods, including on-
premise, cloud-based, and hybrid deployments. The organisation serves the automotive, financial
services, healthcare, hotel, retail, utilities, construction, and other industries.
Challenge 1
The customer tends to leave the Oracle products as they are confusion regarding the following:
Customers are unsure of what they should test. It was difficult to determine what changed with each
update and how those changes impacted end users. Customers struggle to keep test scripts up to date.
Oracle users have only two weeks to test these updates, so determining which business processes to
test is critical. Non-essential processes are examined, which wastes resources. Because Oracle setups
are highly customised, these changes have a varied impact on each customer. Every modification
should be examined to see how it affects current business operations.
Change: The test scripts are necessary due to the increased risk that Oracle users suffer with frequent
updates. The upgrade may assist Oracle clients in being more efficient in their production
environments. Customers are more comfortable with the update and the intended usage of the changes
are focused by creating an automated tool.
Need: Automated tool to recognize the updates reduces the dilemma in the client while using Oracle
tools. The change in the environment is needed as the wastage of resources should be reduced due to
the updates and make the client more convenient with the Oracle environment, say analysts at
Veracode.
Solution: A robust test automation platform takes away the guesswork of determining what needs to
be tested. The software connects to a live enterprise environment and generates a detailed log of what
business users are doing. The platform indicates which processes require the most extensive testing
based on these logs.
Stakeholders: Project Architects, Customers, end-users, Develops, Program managers, Business
Analysts.
Value: The test update was notified correctly, so that they could use them without any wastage of
resources. This can be done without disrupting the existing working environment. The programmers
and developers need not customize the update as per each customer environment, instead the
automation will help the same update to all the customers.
Context: A customer of oracle was unhappy with the frequent updates pushed to their working
environment even though the updates was helpful to enrich the efficiency of the productivity of the
customer environment. The Automated test tool helped to resolve the issue and restore the customer's
peace of mind.
Challenge 2
Oracle wants customers to migrate to its cloud, whether to their Fusion SaaS or their Autonomous
Database and Oracle Cloud Infrastructure (OCI) IaaS and PaaS solutions.
Fusion ERP runs on top of Oracle's main database, but it can also run other workloads and non-Oracle
applications. Customers buying Fusion ERP had to stop future Oracle application purchases because
they didn't know if and when they would be forced to migrate to Fusion.
Change: Since oracle tried to move the customers to the cloud-based platform, customers were not
reluctant to move forward with Oracle. Therefore, Oracle was forced to find a way to retain the
customers on the existing platform and should make sure the promise is given to the client that they
will not force to move to Cloud.
Need: There should be provided an agreement with the licensing and support to continue to provide
the more effective form of support which ever platform they are using. Free trail for the use of cloud
platform can be given to the long-term customers to know the benefits of the features provided in the
cloud platform.
Solutions: Systems Unlimited is a policy that says Oracle will continue to provide support for many
of its key ERP apps and would not force clients to migrate to Fusion ERP. Because of this, Oracle can
no longer discontinue support for these apps and force customers to transition from ERP to cloud
computing.
based on these logs.
Stakeholders: Project Architects, Customers, end-users, Develops, Program managers, Business
Analysts.
Value: The test update was notified correctly, so that they could use them without any wastage of
resources. This can be done without disrupting the existing working environment. The programmers
and developers need not customize the update as per each customer environment, instead the
automation will help the same update to all the customers.
Context: A customer of oracle was unhappy with the frequent updates pushed to their working
environment even though the updates was helpful to enrich the efficiency of the productivity of the
customer environment. The Automated test tool helped to resolve the issue and restore the customer's
peace of mind.
Challenge 2
Oracle wants customers to migrate to its cloud, whether to their Fusion SaaS or their Autonomous
Database and Oracle Cloud Infrastructure (OCI) IaaS and PaaS solutions.
Fusion ERP runs on top of Oracle's main database, but it can also run other workloads and non-Oracle
applications. Customers buying Fusion ERP had to stop future Oracle application purchases because
they didn't know if and when they would be forced to migrate to Fusion.
Change: Since oracle tried to move the customers to the cloud-based platform, customers were not
reluctant to move forward with Oracle. Therefore, Oracle was forced to find a way to retain the
customers on the existing platform and should make sure the promise is given to the client that they
will not force to move to Cloud.
Need: There should be provided an agreement with the licensing and support to continue to provide
the more effective form of support which ever platform they are using. Free trail for the use of cloud
platform can be given to the long-term customers to know the benefits of the features provided in the
cloud platform.
Solutions: Systems Unlimited is a policy that says Oracle will continue to provide support for many
of its key ERP apps and would not force clients to migrate to Fusion ERP. Because of this, Oracle can
no longer discontinue support for these apps and force customers to transition from ERP to cloud
computing.
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