Factors Affecting Knowledge Sharing

This assignment delves into the factors influencing employee knowledge-sharing behavior within virtual organizations. It examines the roles of well-being and organizational behavior from various perspectives, drawing upon academic literature to analyze the complex dynamics at play.

Organisation Behaviour

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Impact of Culture, politics and power on the behaviour of others in an organisational
context....................................................................................................................................1
TASK 2............................................................................................................................................3
P2 Theory of motivation and motivational technique............................................................3
TASK 3............................................................................................................................................6
P3 What makes an effective team..........................................................................................6
TASK4.............................................................................................................................................8
P4 Concept and philosophies of organisation behaviour.......................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Organisation behaviour is defined as study which specifies information about individual
attitude towards firm and its effect on their functionality. This concept states efforts put by each
team member through which tasks are completed timely (Aggarwal and Ghauri, 2016). Present
report is based on BBC which is a public firm which are conducting broadcast programmes. As
company have numerous people employed which are diverse in nature. So it is necessary for
human resource manager to posses capabilities through which they are able to keep staff
members connected with firm. Executive require to take care that staff members perform
activities effectively. They should anticipate problems and issues which are hindering
performance of employees. By coordinating human resource; motivating and making them
dedicated towards their duties so that they remain in business for longer period. Henceforth,
organisation goals and objectives are accomplished.
TASK 1
P1 Impact of Culture, politics and power on the behaviour of others in an organisational context.
BBC is a British public broadcaster having its headquarters in Westminister. A number of
employees work under this enterprise who gets influenced by the distinct culture and power
which has its direct impact on the performance of the employees. Due to excessive competition
in the market pressure on management increases to create a workplace that is supported by
flexibility and having employees that do not resist to change. Culture, politics and power within
organisation all three plays essential as well as critical role in governing a company. For
governing a small business, start-ups or a large well renowned group, individual authority power
will might impact positively or negatively on individual, on a group of peoples and also impact
on whole organisation or company (Balwant, 2017). Impact of power may be positive or
negative will directly creates an environment full of politics within organisation which impact on
governing a company or an group of firms. Politics directly influence working culture of
individual employee or on group of employees. Positive impact of power and politics will helps
and provide assistance in encouraging and motivating employees and members of an
organisation. Which adversely affect on productivity of an organisation, economic growth,
customer relationship. Within organisation, if politics should not happen or politics should be
removed at each every individual or group level, then powers of employees individual or as a
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group will be disperse from top authority to ground level employees. Which helps in decision
making as well as implementing the strategies and policies in a better and smoother way into
reality. Rewarding employees, appointing expertises who supervise other employees will create a
positive working culture and ambience which enhance confidence in employees and motivate
them towards their responsibilities and work. When employees have power of taking decision as
well as power of expressing their concerns either regarding company products and services or
regarding politics which happening within organisation by any individual employee or by an
group of employees. Which helps in increasing employee retention rate and which is an good
indication for a company. Communication gap between top and ground level employee or
authority of BBC enterprise plays vital role in functioning of an organisation which direct or
indirect affect on company's economic and social growth. However, top higher authority or team
leader will take advantage of their powers or do not respect their employees who work under
their guidance or team, then it will impact negatively on both organisation economic and social
growth as well as on employees working capabilities and their behaviour. This kind of attitude of
top authority or team leader will encourage more politics within organisation either in formal or
informal way.
Which adversely affect on quality work from employees. Transparency and clarity in
policies and strategies encourage employees of BBC towards their responsibilities and work
which provide assistance in enhancing productivity with quality and also helps in developing
healthy and workable culture within organisation which is fruitful for both organisations and
employees of an company's (Chumg and et. al., 2016). For healthy organisation, communication
gap between top authority and ground level employees must be of negligible amount and strong
decision making power authority must be present. However, it impact positively on governing
within organisation and it helps in creating and developing healthy culture or environment which
encourage and motivate ground level employees which direct or indirect affect company's
economic, sales and social growth. Which enhances company's profit and revenues as well as
helps in maintaining existing customer relationship strongly and creates new customers
relationship. Power, politics and culture all three are inter-related and are fully dependent on
each other. If employee of an organisation will take advantage of any of them, then it will disturb
others also and it impact negatively throughout organisation.
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TASK 2
P2 Theory of motivation and motivational technique
Management of BBC needs to ensure that those working there are motivated to a great
extent so that their contribution in the profitability of business can be maximised and hence
growth is assured. The refereed organisation is able to accomplish aims and objectives, if
employees are dedicated towards their work. Financial and non-financial attributes are given to
staff members to increase their morale and make them perform activities in better manner (De
Vries and Van der Poll, 2016). This benefit company to offer goods and services timely and
according to customers demand. There are a number of motivational techniques which can be
adopted by the leaders of BBC to have a fully motivated staff in the work place. Some of the
major concepts that can be utilised to develop motivation are as follows:
Maslow's hierarchy of needs: This concept consists five stages which are stated below:
Physiological needs: Food, water, shelter and so on are essential requirement of people
which they want for their survival. It plays important role in determining their actions through
which they are able to get necessities.
Security and safety needs: Employer should give protection to employees that they will
not be removed from their job. As staff members will perform tasks in better way, if they feel
that they are protected (Dunphy, 2016). Executive require to take care that they provide healthy
working environment to people and also giving them financial aid.
Social needs: This includes belongingness of people with family and friends which
influence their workability. As human behaviour is impacted by emotional relations which they
get in firm.
Esteem needs: Employees will perform activities effectively, as they want appreciation,
promotion and respect. Manager should provide them rewards so that they are able to keep
confidence of staff members.
Self actualisation needs: This is last stage, which people want to attain when above
needs are accomplished. They want to get fame and popularity through which they are able to
build image in market.
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Illustration 1: Maslow's Hierarchy of need
(Source: MASLOW'S HIERARCHY OF NEEDS, 2017)
Herzberg’s theory of motivation: This is a concept which superior require to take care through
which they are able to influence functionality of employees are stated below:
Hygiene factor: Job security, quality supervision, company policies, pay scale are
various components; which superior require to provide to employees. This will help them to
enhance working of staff members by keeping them connected by firm.
Motivational factor: Recognition, personal growth, career advancement are various
elements; which increases morale of staff members so that they perform activities effectively.
Besides this plans superior can enhance morale of staff members by using these concepts, which
are connected with motivational theories. Hence, firm is able to accomplish aims in better
manner through these:
Reinforcement theory: This states that manager of BBC can influence employees behaviour by
providing them reward and punishment in according to their performance. So, firm accomplish
best results by influencing functionality of workers.
Expectancy theory: This concept specifies that employer should provide adequate compensation
to staff members. They will perform tasks and put efforts so that they are able to attain targets
specified by executives.
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Equity theory express: This concept states that workers compare results that they have attained
with performance of other individuals in same post. Thereby organisation goals are affected,
since people require to have self motivation even if their work is not competent.
Goal setting: Executive formulate objectives so that they are able to direct subordinates. By
informing them about targets, they require to attain, so that they perform activities effectively
(Goh, Ritchie and Wang, 2017).
Employees carry out activities efficiently, if superior are having good relationship with
them. As in case of BBC company, they use three variant type of motivational theory. Staff
members complete duties and accomplish targets on time, if they are having adequate
information and instruction through which they are able to process tasks within specified time
frame.
Superior apply Herzberg's two factor theory to keep employees satisfied by their job and
motivate them to perform activities appropriately. Executives require to give opportunities to
labours, through which they are able to improve their skills and knowledge. So this benefit firm
to enhance workers performance so that they complete tasks within deadlines and in better way.
Human resource manger instructs manager that they should use Maslow's theory in organisation
to make staff members satisfied by their job. People perform activities as they want to fulfil their
needs and wants through which they are able to carry forward their life properly. Food, water,
shelter are basic necessities which every human want to incur.
Organisation even applies Expectancy theory so that they superior are able to make employees
perform tasks properly. Staff members will carry activities effectively, when they know that they
will get rewards if they attain targets within specified time. Hence this will advantage firm to
accomplish goals and objectives by making their workers competent.
Human resource manager should evaluate performance of staff members in certain time
period; and also enquire whether goals and objectives are attained timely (Hall and et. al., 2016).
Hence, firm is benefit if workers are motivated are stated below:
Increased commitment of employee: If workers are having capabilities through which
they complete tasks timely and are dedicated towards their duties.
Improve satisfaction level of employees: Superior require to take care that workers are
satisfied, so that they will perform activities properly. BBC company is able to retain employees
and thereby stand superior than rival firms.
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Improve efficiency of labours: Employees having skills and knowledge in according to
duties assigned to them will perform activities in better way.
Therefore, employer is require to distribute duties according to capabilities posses by candidate,
so that they are able to process activities and attain targets within specified time. As a result, firm
will be able to attain goals and objectives.
TASK 3
P3 What makes an effective team
In BBC there are a number of employees who are grouped together so that they perform
activities properly. Superior coordinate efforts of members so that they are able to offer quality
offerings to customers. Employees perform tasks in better way as they learn from experience of
other team mates (Kim, Kim and Reid, 2017). Hence, BBC firm is able to accomplish goals and
objectives by making employees function in team which are as follows:
Functional team: This form of group had gained popularity in recent time. Organisation
formulate departments in which people of same abilities are made to work with each other. In
BBC, manager are positioned for every department so that they give report about their team
functionality.
Problem solving team: This group is not permanent, as superior frame when they find
that employees performance is not proper. So they develop team through which problems and
issues which are faced by workers and are hindering their functionality. By providing adequate
solutions so that members work effectively.
Project team: in this executive identify competent people from each department and
thereby forming another team. These all employees will perform tasks so that they are able to
complete assignment on time.
Virtual team: This group is formed when people interact with each other with use of
internet; as they are living in different regions. BBC company is able to manage their branches
which are established in different locations.
Company have various forms of teams in which employees of diverse skills and
knowledge are required to contribute efforts through which appropriate outcomes are attained
(Lee, Kesebir and Pillutla, 2016). So, resources and funds are utilised efficiently as when people
will work in group then targets get completed timely.
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Companies require to group people which are having similar capabilities, thereby giving
them adequate objectives which they are required to attain. As in context of BBC, staff members
are able to perform activities properly with support of their collogues which are carrying same
task. Basically, benefit of team is that employees get positive and healthy working environment
through which they perform tasks properly.
Employee require to have skills and knowledge so that they perform tasks properly
(McDonald and Bubna-Litic, 2017). BBC firm manager keep organising activities through which
they provide adequate qualities to members so that they complete work on time. They also take
care that workers get positive working environment so that they are able to function
appropriately. Tuckman model of group involvement is adopted by executive to make group
through which activities take place effectively. These are fives stages of this model which are
stated below and can be implemented in BBC to have a better performance:
Forming: This is first phase in which superior frame groups in respect to skills and
knowledge posses by individuals; and thereby giving them duties which they require to
complete.
Storming: In this phase, all members of group interact with each other, so that they get
information about outcome which they are required to attain. As in BBC, each member share
opinion so that they work effectively.
Norming: In this phase team mates are given tasks which they are require to process. By
providing support to people so that they design procedure through which they will be able to
complete tasks.
Performing: This is phase is important as in this members carry out activities through
which targets are completed timely.
Transforming / Adjourning: It is last stage which comprises that protection and position
to obtain all goals of company and these objectives can be achieved by attaining group targets.
With help of Tuckman framework,in BBC firm employees will frame team in which superior
are having healthy relationship with each other so that they are able to complete tasks properly.
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TASK4
P4 Concept and philosophies of organisation behaviour
Executive require to have employees which are capable to perform tasks properly.
Manager should take care that they apply tools and techniques through which performance of
staff members enhanced (Pandey, 2016). Therefore, BBC company uses these theories so that
they are able to carry out business activities appropriately:
Path- Goal theory: This is leadership style which specifies framework through which
they are able to direct and motivate employees to function properly. Superior require to
formulate strategies and inform workers about vision, mission, goals and objectives. In BBC,
leader are able to keep members motivated and dedicated towards their work by communicating
necessary data about outcomes they require to attain.
Behavioural organisation theory: This concept states that staff members function
properly and accomplish targets effectively (Shah, Anwar and Irani, 2017). Superior anticipate
problems and issues that may hinder performance of workers and thereby conducting training
programs to enhance their skills.
In both these models, Path Goal theory is beneficial for firm to enhance productivity and
profitability. Leaders of BBC company, formulate strategies and policies through which they are
able to direct and motivate employees; so that they function activities through which goals and
objectives of firm get accomplished.
CONCLUSION
From the above report, it can be concluded that superior require to make employees
function properly. In BBC it is require to regulate and manage behaviour of staff members;
motivating them to carry out tasks effectively. Maslow's, Herzberg’s and so on are theories
which superior applies in system so that they are able to establish relationship with workers. This
will help them to complete tasks and attain targets within specified time limit. Leader require to
communicate adequate information and instruction to guide employees. This also help them to
improve productivity and profitability of firm. As a result, company will be able to accomplish
goals and objectives by making employees work in team.
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REFERENCES
Books and Journals:
Aggarwal, R. and Ghauri, P. N., 2016. Small Economy: A Study of Swedish
Firms. Multinational Enterprises in Less Developed Countries. p.248.
Balwant, P. T., 2017. The meaning of student engagement and disengagement in the classroom
context: lessons from organisational behaviour. Journal of Further and Higher
Education. pp.1-13.
Chumg, H. F. and et. al., 2016. Factors affecting employees' knowledge-sharing behaviour in the
virtual organisation from the perspectives of well-being and organisational
behaviour. Computers in Human Behavior. 64. pp.432-448.
De Vries, H. and Van der Poll, H. M., 2016. The influence of Lean thinking on organisational
structure and behaviour in the discrete manufacturing industry. Journal of
Contemporary Management. 13(1). pp.55-89.
Dunphy, S., 2016. Using keywords to construct wuzzle-picture-puzzles for the purpose of
mastering management and organisational behaviour terminology. Behaviour &
Information Technology. 35(6). pp.471-478.
Goh, E., Ritchie, B. and Wang, J., 2017. Non-compliance in national parks: An extension of the
theory of planned behaviour model with pro-environmental values. Tourism
Management. 59. pp.123-127.
Hall, C. M. and et. al., 2016. Business and post-disaster management: Business, organisational
and consumer resilience and the Christchurch earthquakes. Routledge.
Kim, M., Kim, A. C. H. and Reid, C., 2017. Positive organisational behaviour in NCAA
Division I football: a head coach's authentic leadership and assistant coaches'
psychological constructs. International Journal of Sport Management and
Marketing. 17(1-2). pp.121-143.
Lee, S. Y., Kesebir, S. and Pillutla, M. M., 2016. Gender differences in response to competition
with same-gender coworkers: A relational perspective. Journal of personality and
social psychology. 110(6). p.869.
McDonald, M. and Bubna-Litic, D., 2017. Critical Organisational Psychology. In The Palgrave
Handbook of Critical Social Psychology. pp. 597-619. Palgrave Macmillan UK.
Pandey, S., 2016. Theoretical Controvercies in Organisational Behaviour. The Indian Journal of
Social Work. 55(2). pp.213-219.
Shah, N., Anwar, S. and Irani, Z., 2017. The impact of organisational justice on ethical
behaviour. International Journal of Business Innovation and Research. 12(2). pp.240-
258.
Online:
MASLOW'S HIERARCHY OF NEEDS. 2017. [Online]. Available through:
<https://www.professionalacademy.com/blogs-and-advice/marketing-theories-maslows-
hierarchy-of-needs>.
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