Organisation Behaviour: Influence of Organisational Culture and Motivation on Workplace Behaviour and Performance in Sainsbury's
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This report analyses the influence of organisational culture and motivation on workplace behaviour and performance in Sainsbury's. It discusses the benefits of teamworking, two theories of group development, and the relevance of effective teams for influencing workplace behaviours.
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TABLE OF CONTENTS INTRODUCTION................................................................................................................................3 MAIN BODY.......................................................................................................................................4 PART 1..................................................................................................................................................4 1.1 Establishing influence which organizational culture and motivation casts on workplace behaviours and performance............................................................................................................4 1.2 Analyzing organizational cultures and motivational theories to idenify and evaluate how workplace performance is influenced..............................................................................................5 1.3 Overview of Sainsbusry's organizational culture, politics, and power and how it influences workplace behaviour.......................................................................................................................6 PART 2..................................................................................................................................................8 2.1 Assessing benefits of teamworking: mix of knowledge, skills, and experience........................8 2.2 Demonstrate and discuss the benefits of working in a team as a leader....................................9 2.3 Critically examining two theories of group development as per the intention of discussing teamwork's effectiveness in achieving goals...................................................................................9 2.4 Examining how effectively teams relate to 2 organizational behaviour concepts in Sainsburys ........................................................................................................................................................11 2.5 Critically reflecting on the relevance and values of effective teams for influencing workplace behaviours......................................................................................................................................12 CONCLUSION..................................................................................................................................13 REFERENCES...................................................................................................................................13 ............................................................................................................................................................16
INTRODUCTION Organizational behaviour refers to the process which helps to learn such as how are different individuals in an organization are functioning and how their interaction is with each other during performing of tasks. This organizational behaviour runs on timely improvements within the organizational dimensions of the workers and the management itself. This report is based on UK organization Sainsbury. The firm operates as a second-largest chain in supermarkets chain with relevant headquarter in London, United Kingdom. The company operates including 180,000 employees as a whole. Below study will be comprising the influence which organizational culture plus motivation have on its performance within the organization along with distinct cultures and
motivational concepts/theories will be illustrated in this report. Analysis will be provided related to Sainsbury concerning its culture. Also, it will discuss the benefits regarding working in a team, advantages of contributing in team like leader or member, two development theories linked to the efficiency in teamwork, more concepts related to OB including a reflection would be given related to values of teamwork influencing behaviourswithinthe workplace (Buchanan and Huczynski, 2019). MAIN BODY PART 1 1.1Establishinginfluencewhichorganizationalcultureandmotivationcastsonworkplace behaviours and performance The company Sainsbury's with a good work-culture in its organization help workers by providing properly with an ease of communication-related with the roles plus responsibilities given to them in this organization. Some ways that aid in driving a good workforce with an enhanced behaviour including performance in its organization are given as: Innovation through culture The firm through operating with good culture helps make way for enhancements that assist in bringing more of innovation. Organizational culture is considered as a part of its setup as this helps in knowing how advanced manner is its employees perform in and relative good culture is followed by good problem-solvingability (Paais and Pattiruhu, 2020). Values and goal enhancement Having a good organizational culture also consists of values within the company. Combined with a developed teamwork culture and workforce also aids Sainsbury's for developing many strong and welltuned virtues in employees including defining success aspects for the organization and assist the company for its team growth. Facilitates employee retention Having a good culture in place also serves as a reason behind attaining high employee retention within the Sainsbury organization. The corporation can develop a great culture in its working environment to become capable for keeping the workforce plus culture enhanced and encouraged towards respective organization.
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Associated employee performance connotes the term which defines the accomplishment related to fulfilment regarding organizational mission amidst the workplace. By encouraging and developing performance of its employees in the company the well-embedded culture structure helps in attaining desiredorganizationalobjectives (Ouakouak and et.al., 2020). Such a culture plus motivation in firm's setting will also aid in creating the values which will help for providing its employees with the stably maintained and effectual supportive network of the workforce in Sainsbury organization which makes the workplace career-oriented and establishes well-skilled employees. Organizational culture could be developed through following the distinct functions which are: ļ·Creating a clear distinction among the organizations ļ·By instilling clarified identity within the employees for the organization ļ·Assisting with emergence of work commitment which is greater than employees' self- interests ļ·Unifying the firm with right standards for high-work performance as per the employees ļ·Through guiding various shapes and certain attitudes regarding the employees in the organization The workforce personnel is seen as main components of an organization and through creating a good plus dynamic organizational culture would lead the company ahead of various competitors within the marketplaces. Also, having solid company culture, the organization would be capable of enhancing employees' knowledge concerning the management in the firm since they would become able for knowing what the organization requires, beliefs of the employees and how torespondtowardstheproblemswithintheorganizationincludingbetterrecognitionplus appreciation regarding illustration of organizational values. 1.2 Analyzing organizational cultures and motivational theories to idenify and evaluate how workplace performance is influenced A positive work culture within Sainsburys organization could be derived by employing good attributes in the employees including other colleagues within the company. This helps fulfilment among so many varied aspects existing in the workplace. Such organizational culture comprises different kinds of phenomenal cultures that could be related with the firm that are as follows: The ad hoc culture This culture of ad-hocracy is heavily focused on the innovation and related risk-taking aspects in the organizational setup. This kind of culture gets cultivated in many metro or large scale
big firms. This culture assists in working in conjunction with individualism traits and directs the employees in thinking about and bringing in the different new ideas including innovation onto the table. This category of culture within the Sainburys organization is fuelled by several external forces which needs to be practised upon continual basis for achievedevelopmentalgrowth (Leeuw and Sonnichsen, 2020). Hierarchical culture This is named so as the culture specifically is derived through focusing on the various traditional structures along with existing stability regarding the organization. This culture of hierarchy is witnessed being found in several companies that functionj by focusing upon the values concerning the intrinsic factors regarding the organization through defining the workers and the relatedleaders in Sainsburys organization. This culture function within the organization through showing that associated company is loaded with various dress codes comprising achievement of goals and objectives through making the company stable and devoid of anyriskscoming in its way (Krauss and Vanhove, 2022). Clan culture Thisisfollowedbymakingleadership/mentoringandgeneratingteam-focusedwork performance in the mentioned Sainsburys organization. Clan culture in case if it's adopted in this organization then it works by formulating the environment similarly like that of one happy family within the organization. This is intensively based on collaborative culture and also is founded within certain small firms. Market culture This is linked with the growth-oriented and marketplace focused culture. This culture illustrates the importance connected to the accomplishment of the accessibility towards the targets along with meeting various quotas of concerned firm through achieving the desired outcomes. This kind of culture seems founded in different large market organizations operating in relativebusiness structures (Dai and et.al., 2018). 1.3 Overview of Sainsbusry's organizational culture, politics, and power and how it influences workplace behaviour The firm functions with the main rationale of being one most trusted business and at a place where people love to deal in along with boosting brand image. This clearly inplies that harnessing creativity, talent plus diversity in Sainsburys along with the employees through enhancing the consumers' reviews regarding their service and products which get purchased from the shopping
experience. For instance by working within market culture this organization receives some best possible routes to gain good market position including revenue generation. Organizational politics regarding the firm of Sainsbury's is linked to the private affairs of each company. The politics within the organization affects its culture on both aspects like in positive and negative dimensions. Having good politics within the company includes that each individual in Sainsburys is given the best ulfilled way of performing in the firm by influencing its organizational aspects and related culture. The negative politics within the workplace might impact its culture in a bad way and could put the same on its employees performing for organization's benefit and might discourage them. For example within the organization each individual is provided the chance for performing within the firm according to their capabilities also not by their personal connections regarding the management. Then its positive politics get instantly promotedwithinthe organization (Hochwarter and et.al., 2020). Motivational theory of Maslow in the context of Sainsbusry's organization Physiological needs:Such needs comprise of several biological factors which are the pre-requisites for related human survival such as food, air, clothing, shelter, water, physical connections, sleep, etc. All these needs are vital to be adhered to in the workplace and are important to keep employees motivated if compared to every other need. Safety needs:These needs of the workers comes after the contentment of the above-mentioned needs of firm's participants. This type of security needs regarding the employees get fulfilled by the familial and securednatureof organization (Acquah and et.al., 2021). Belongingness:Belongingness is meant as emotional and its affiliated needs of firm's employees in its workplace. The requirements for belongingness for organizational motivation includes the trustworthiness, acceptance, amiability and interpersonal communication. Esteem needs:The concept of esteem needs are completed by providing self-respect, achievement- recognition and praising worth of individual employee. This need remains classified as per the various aspects like self-esteem, respect from others and fulfilment of professional desires. Self-actualization needs:This is a term that comprises the prospective realization regarding the person's performance, self-fulfilment including the work experience in their firm. It is defined by the tasks that are done by the workers which in an odd way is to achieve lables inconcerned organization (Jain and et.al., 2019). Recommendations:Sainsburys organization must function with the assistance of its market culture appriach through adopting the completion of its needs of firm's employees according to the requirements that are illustrated in the motivational theory given by Maslow. The firm should keep
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the workers motivated towards their work by satisfying their needs plus wants. This will ensure giving best results for the firm through giving them required boost in their productivity and augment in its revenue of the business. PART 2 2.1 Assessing benefits of teamworking: mix of knowledge, skills, and experience If and when working in a team, both the team leaders and associated members need to realize that a time to time assessment is vehemently required as being and working in a team comes with a plethora of amazing skills that open up a wide scope of mental, intellectual and inter- relational horizons. Although it is not an easy task of gaining high performance in a team as this requires a lot of patience and resilience but once done sucessfully one develops a lot of skills and sharing of knowledge from each other. In order to assess the individual team members' teamwork in organizations like Sainsbury's it is important to look at the several advantages of being in a team and also looking at how it leads to knowledge sharing and development ofskilledexperience (Reyes and Salas, 2019). Individual-collective evaluations:the core aspect of self evaluation gets set into perspective as soon as a workplace individual starts working with the associated team members and this precisely helps in monitoring oneself. This can be counted as a benefit as this helps one to analyze his or her own faulst and weaknesses. Teamwork helps facilitate performance management along with assessing one's own personal and professional behaviours and corrects hem if the need arises. Team learning:the dimension of team learning in a teamwork session exhibits the proper and accurate identification of strategic learning and the processing of team goals that is if applied in the contextual Sainsburys organizaion could even lead to the refurbishment of goal determination among team members that will not only help in the timely accomplishment of goals but will also help in collective learning. This learning consists of not only the tasks or work that the team gets allotted or takes up but it also majorly contains the sharing of mixed beliefs and thought processes of each and every team member so that future growth can be in terms of both emotional and intellectualintelligence (Leithwood, 2021). Some other related benefits of teamworking includes the areas of attainment of goals that
helps in strengthening work commitments and aids in setting of priorities. It also helps team members in scrutinizing their misunderstanding gaps for a much better cognitive process. It even enriches workplace relations and helps in eradicating the employee and senior gap. Moreover it enhances and develops team performance. 2.2 Demonstrate and discuss the benefits of working in a team as a leader A lot of researches have shown that the collaborative method of problem solving or decision making that is time and again see in a teamwork experience helps in coming out with better solutions and decisions. As team members in the chosen Sainsburys organization people or employees tend to more often than not take up certain risky decisions or actions that might lead to some newly founded innovation or elsse pits the team against unexpected conflicting situations. This particular aspects of conflict resolutions are dealt with mainly by the respective team leads. It is important for leaders to develop clearly outlined roles for members in case team faces challenges or experiences risks. The main or integral components is that of the leaders and their subordinates that also witness several gains and deficits such as conflicts. Team leaders can resolve conflicts and manage their members by assigning them certain roles like: Becoming a mentor:it is very important for team leaders to properly track the actions, skills, and working capacities of the involved team members so that it becomes clear which member or team individual needs what type of mentoring and to what degrees. In today's modern scenario the hitler approach hardly seems to work and if Sainsbury's team leaders want to efficiently manage their subordinate members then they efficaciously need to directly clearify appearing problems instead of trying to play it safe as it will helpeliminaterisks quickly (Lanaj and et.al., 2021). Attentive handling:In any or all cases of conflict management situations it is very important for the senior or experienced person to take up the task fo responsibly handling or managing tough conditions. The same goes for the organizational teams and their leaders and the way they need to attentively manage situations like these. For instance in the given Sainsburys organization, there exists four teams and three leaders properly discuss the problems of their team members and the fourth leader fails to do so then it becomes the leader's responsibility to take liable actions for their teammembers (Decuypere and et.al., 2020).
2.3 Critically examining two theories of group development as per the intention of discussing teamwork's effectiveness in achieving goals Team development refers to the formation of a group that includes talented individualsand encouraging them for staying together, working together and achieving together the common goals of the business organization. The task of developing a team is not easily and therefore involves a lot of work. So, here are the two models which proves to be of great helps hwile developing teams. ļ·Belbin Model of Team Development ļ·Tuckman Model of Team Development BELBIN MODEL- This model is defined as a model that is engaged in understanding the roles of the individuals inside a team (BednĆ”r and LjudvigovĆ”, 2020). It is done by processing personal strengths as well as managing the personal weaknesses so that, every individual can improve themselves and deliver their best to the team. The model is also utilized by different professionals at the time of developing the teams. This model covers various teams roles who are then categorized in further three groups. Action-oriented roles- ļ·Shaper-These members termed as the challengers, who are always giving different challenges and situations to the entire team. They are mostly argumentative and tend to offend people. ļ·Implementer-These members put into action the ideas that are given. Implementers tend to be inflexible and resistant towards frequent taking changes. ļ·Complete finisher-These members above check the work that has been done and also ensure that the work is done in time. They tend to frequently take worries and hesitate in delegating their work. People- oriented roles-
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ļ·Coordinator-These members tend to act as chairpersons (Š”Š°ŠŗŠ°Š»ŃŠŗ, 2021). They are quiet and good-natured and also efficaciously delegates the work. ļ·Team worker-They are the members who cooperate and are generally weak when it comes to making decisions. ļ·Resource investigator-These members are innovative and curious. They tend to suffer lack of enthusiasm at an early stage and also sometimes may become very optimistic too. Thought oriented roles- ļ·Plant-The plant refers to the innovator who comes up with various ideas. They tend to be the poor communicators. ļ·Monitor Evaluator-These members examine different ideas. They have a critical thinking and are real strategic. ļ·Specialist-Specialist are members, that have specialistic concept understandings. They tend to be proud of themselves, about their skills and abilities. TUCKMAN MODEL- This model emphasizes on shared leaderships with evolved maturity and abilitiesamongst the team members (Jones, 2019). It has following 5 steps: Forming-This step is linked up in putting up the structure of the team together. Conflicts and are avoided highly during this time as per the acceptance need. Storming-This step is linked up in noticing the conflicts that take place in a team (Serenhov, and Kaldera Hollu Pathiranage, 2021). This step is dominated by structural issues, leadership and power. Norming-In this stage, new ways are shared by the members to do the work or task of the team. At this time, leadership switched to shared leadership. Performing-During stage, the focus of the members lay on other tasks that can benefit the company. This concern freeing up the time and enhancing engagement of the team.
Adjourning-In concerns to breaking up of the group when the task is completed. 2.4 Examining how effectively teams relate to 2 organizational behaviour concepts in Sainsburys There are several concepts that resonate with the conceptual and theoretical framework of organizational behaviour and thesecan be effectually linked and related with the components of teamwork experience. In the context of Sainsburys firm, two main organizational behavioural (OB) concepts have been displayed in relation to teamwork relativity with them: Improved employee relations:Teamwork is significant in Sainsburys organization as it offers workers with a chance to connect with each another, which improves interpersonal relations among them. Employees who constitute several teams working on various projects often feel vital upon the timely completion regarding such tasks. Specific situations in which every one of them find proper chance to add value towards the activities improves relations in the team and develops their respect concerning each other. Enhanced employee relations even result from particular fact which is team work enhances cohesive culture among members, because of the increasedtrustamidst them (Ogbonnaya, 2019). Work efficiency:Teamwork enables organizational members to accomplish duties faster and increasingly efficiently without handling projects individually. Coordinating together regarding various tasks lessens workloads for the employees by motivating them to shoulder responsibilities and ideas. Teamwork even reduces the task pressure on each worker, which permits him/her to be proficient in the accomplishment of varied assigned roles. Within sharing ideas and responsibilities, each employee needs to have specific role that adjusts her/his specialization. It should also be considered that employees' areas of interest within project at present should be positively influenced so that efficiency or swiftness of desired outputs in completion of tasks is reached. 2.5 Critically reflecting on the relevance and values of effective teams for influencing workplace behaviours Organizationalbehaviorwithinbusinessfrequentlydisplaysafocusuponteamwork equaling prosperity and balance. Examples of teams and teamwork are some of the major ways that organizational leaders can assess a sample regarding their employees' workplace behavior within action. More of other elements concerning organizational behavior get tested in team-work, and this can be any opportunity for leaders to analyze what is working or what isn't. Group-work isn't only a means for measuring the dimensions regarding organizational behavior, since it is the method of
basically completing taskswithinthe business (Arieli and et.al., 2020). Many cases where the work- pressure is vast and/or complex, members of that team can smoothly divide the tasks based on varied number of individuals and their strong-points for properly completing it.Employers assess the skills plus strengths of candidates with teamwork capacity in mind; people who are capable to fulfil any need in that company or are able for contributing value in every situation are generally the ones who get the positions. There also exists some benefits which business and personnel can get from teamwork, which might not be probable without it. Teamwork seems more efficient against solo work as how the assignment gets addressed. Theoretically, every member of team possesses their varied strengths and weaknesses which each other; where a person is insufficient, another excels. Constant communication is an integral component within teamwork and such skills can thrive successfully in the united group as that of the selected Sainsburys organization. CONCLUSION It can be observed from the above drafted report that it has properly covered all the topics and theoretical concepts that come under the conceotual framework of organizational behaviour. In the context of Sainsburys organization the above report has accurately established the various company cultures that exist and has critically evaluated impact of motivational theories upon workplace behaviours. It has next discussed and analyzed various distinctive cultures and theories and has recommended which would be best suitable in the chosen organization. This has been followed by a further description of Sainsbury's culture, politcs and power with behavioural aspects. Several motivational techniques were also presented. In the second part of the report it has assessed the advantages of working in a team as a leader and member for goal achievement and has demonstrated its relevant benefits and roles. The research study has also critically examined how effectively teams relate to the concepts of organizational behaviour. REFERENCES Books and Journals
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