Table of Contents INTRODUCTION.................................................................................................................................3 TASK 1.................................................................................................................................................3 P1.Determinetheculture,politicsandpowerimpactsindividualandteambehaviourof organisation.......................................................................................................................................3 TASK 2.................................................................................................................................................6 P2. Describe the content and process theories of motivation for goal achievement...........................6 TASK 3.................................................................................................................................................8 P3. Differentiate between effective and an ineffective team..............................................................8 TASK 4...............................................................................................................................................11 P4. Examine appropriate philosophies of organisational behaviour.................................................11 CONCLUSIONS.................................................................................................................................12 REFERENCES....................................................................................................................................14
INTRODUCTION The study of both individual and team performance that complete their actions within business with good relations that lead companies to achieve success is termed as organisational behaviour. It is most important for an organisation to provide good atmosphere for workers that encourage them to perform their actions with efficiency(Ameen, 2017). The Morrisons have been selected for this project as being fourth largest chain of supermarket headquartered in Bradford, United Kingdom. This project determines culture, politics and power of organisation that impact individual and team performance at workplace. It describes the content and process theories of motivation for goal achievement. Additionally, it differentiates between effective and ineffective team with application of philosophy in organisational behaviour. TASK 1 P1. Determine the culture, politics and power impacts individual and team behaviour of organisation Culture of organisation:-The organisation culture depends upon individual and team performance that leads to complete task with effectiveness by restricting errors. Managers of Morrisons are highly beneficial as they perform their business actions for developing growth by remaining stable in global market. Model of Handy culture:-This model was introduced by Charles Handy, that majorly focus on its different kinds of culture within the organisation by providing training and development programs to individuals. Managers of Morrisons implement this model for analysing the culture of human behaviour while performing their activities in business. Power:-The power refers as the authority and responsibility within an organisation is given to its few members who have the capability to complete task effectively. Managers of Morrison delegates power to leaders for emphasizing them to motivate workers for giving their best efforts towards company(Bickerich, Michel and O'Shea, 2018). Role:-The managers of Morrisons focus on the roles of workers and analyse their efficiency while achieving target. It is essential for an organisation to meet the specified goal in actual time boundation for being sustainable in global market. Task:-Managers of Morrisons aims to motivate workers for accomplishing their task within specified time that leads company that builds high competitive strategies for achieving success.
Person:-Morrison managers emphasize on leaders for monitoring and controlling the actions of workers through performance management that identifies the task done in particular duration with the capability and specialisation of worker. Hofstede’s dimensions of culture theory:-This theory is described as a framework for cross-cultural communication that is introduced by great philosopher named Geert Hofstede.It is most important for company to determine the core value of its members for performing task majorly in group as compared to individuals that leads to complete goal efficiently. Managers of Morrisons implement this model for building good relations among its workers by respecting each other cultures, ethos, norms and code of conduct(Busuioc and Rimkutė, 2020). Individualismversuscollectivism:-Themanagersanalysethehumanbehaviourby analysing the difference between actions of an individual and group for completing task. This enhances managers of Morrisons to focus on team development that leads to improve skills and knowledge of workers by collectively performing their task with co-ordination. Masculinity v/s Femininity:-Managers of Morrisons emphasizeon actions done by male and female in an organisation for analysing the effectiveness and efficiency in completing the target. It further aims to develop managed growth by encouraging workers for performing actions collectively that leads quality and time management. Evaluation of organisational culture:-The culture of organisation majorly depends upon the relation between managers, leaders and workforce. Managers of Morrisons majorly focus on building interpersonal skills and capabilities that increase the ability of workers to share their values and beliefs with each other. Justification of organisational culture:-The Handy culture model describes person, role, task, and power which build morale of an individual towards business environment for completing activities to achieve ambition and intention. The Hofstede’s dimension of culture theory focuses on potential distance, individualism versus collectivism and masculinity v/s femininity to attain success. Politics of organisation:-The politics in an organisation is described as the process through which managers and leaders involve in planning for developing innovative idea to plan their strategy for accomplishing victory. Managers of Morrisons analyse the actions of individuals and team for identifying their ability that leads company to succeed in perfect competition market. Positive Impact:-The organisational politics positively impact the managers and workers of Morrisons by motivating them to perform their business activities for attaining monetary and non-monetary rewards. Negative Impact:-This negatively impacts organisational politics of Morrisons by creating burdenand pressure overworkers to complete taskthatlacksinbuilding moraleof
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individuals. It results delay in goal accomplishment and challenges various uncontrollable risk for company. Evaluation of organisational politics:-The organisational politics are weeds, woods, rocks and the high ground which affects the politics at workplace through internal and external sources. Justification of organisational politics:-The positive impact of organisational politics implies that managers of Morrisons takes actions in motivating workforce through monetary and fiscal policy. The negative impact of this is workers are forcefully entitled to complete their task within particular duration. Power of organisation:-The power refers as duty and responsibility of managers for delegating actions to workers in accordance with their capabilities(Chaudhuri, 2020).The Morrison enterprise focuses on individual relationships and embedded structures of power controls and power sources. French and Raven Model:-It is developed by social psychologists that are John R. P. French and Bertram Raven in 1959. This model is used by managers for categorising power into five divisions that include legitimate, reward, expert, coercive and referent. Managers of Morrisons implement this model as to analyse the change in leadership style that leads company to achieve success. Legitimate:-This refers as the process through which managers have the power to direct and instruct workers for completing specific task as per their guidance. Reward:-It refers as supervisors give high compensation to active and productive workers for giving their best efforts towards company for achieving success. These rewards can be either tangible or intangible that motivates workers to keep on performing their actions with eagerness. Expert:-ThemanagersofMorrisonsguidestheirsubordinateswhichhaveachieved expertisation in specific activity for instructing their colleagues to minimise errors by improving skills(Doppelt, 2017). Coercive:-It is the process through which directors have authority to forcefully make workers perform various business activities against their will. It majorly provides physical harm to employees as well the goal is achieved. Referent:-The referent means that managers who is famous and most popular for its charismatic nature and the ability to perform actions have authority to instruct colleagues for completing task in certain manner.
Evaluation:-The organisational power is further classified on the basis of potential and personal authority. Potential power includes legitimate, reward and coercive whereas personal authority involve expert and referent power. Justified Recommendations:-It is most important for managers of Morrisons to develop one leader and director by instructing workers to listen roles through significant head that leads in unity of command and direction. This result in accomplishing task effectively within particular durations that leads to achieve success. From the above discussed organisational culture, politics and power it have been analysed that these factors plays major role in accomplishment of success by developing good environment for individuals and team to perform their activities. It is mandatory for very person to co-ordinate with each other for completing task with specialisation at less time consumption for improving their efficacy towards goal accomplishment. TASK 2 P2. Describe the content and process theories of motivation for goal achievement The motivation is derived from the Latin word “motive” which means the ability of managers to encourage workers for performing their actions with eagerness that leads company to achieve success. Managers of Morrisons implement this for motivating workers to give their high and best performance for goal accomplishment. Extrinsic motivation:-It refers as to encourage workers though performance appraisal that builds good image and reputation among others(Fortuin, 2017). Managers of Morrisons focus on this by providing rewards through money, fame, grades, etc., that appraise the individual personality. Intrinsicmotivation:-Thisisdescribedasmanagersmotivatesworkforcethrough developing interest among workers to complete task effectively with enjoyment. The managers of Morrisons implement this process for giving workers an opportunity to attain bonus by completing task at certain deadline. ContentTheoryofMotivation:-Thistheoryismostlybaseduponthescientific management principles of Frederick Winslow Taylor. The managers of Morrisons implement this assumption for analysing the needs and wants of workers that are to be fulfilled for motivating them to perform business activities effectively. Herzberg’s Two Factor Theory:-This approach was proposed by behavioural scientist named as Frederick Herzberg in 1959. It is most important for business to analyse the satisfaction and dissatisfaction level of workers while performing their tasks. Managers of Morrisons implement this
model for identifying the working condition, leadership quality and growth opportunities to increase their competitive strategies(Heera, 2019). Hygiene:-It is the process used by managers to encourage employees to give their high efforts for company by building good relations among one another for achieving its goals . Motivator:-This procedure does not emphasize managers to motivate its employees for giving hard work. It further develops various situations for workers to be unmotivated that leads to dissatisfaction of job. Process Theory of Motivation:-It is described as managers of an organisation implement change in planning process that further leads to transform leadership and working style of workers to achievetarget(KangandLee,2017).ManagersofMorrisonsimplementthisprocedurefor developing their competitive strategies to compete with rivalries for being stable at international market. Vroom Expectancy Theory:-This is defined as the managers allow workers to select the best suitable task among various alternative for maximising pleasure and restricting pain. Managers of Morrisons execute this model as to enrich workers by providing them satisfaction through performing task that result in acceptable performance which leads to achieve rewards.
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Expectancy:-The expectancy is termed as the ability of workers to increase performance level that leads to achieve high return. Managers of Morrison further emphasize on utilising scarce resource effectively through staffing right person at suitable workplace which improve efficiency. Instrumentality:-This refers as the process through which managers analyse performance management for ascertaining goals(Olins, 2017). Morrison manager further takes effective steps for identifying individual efforts for company by monitoring action done in particular duration. It provides efforts-performance relationship with rewards for motivating workers to build their morale. Valence:-It refers as the process through which workers expects to ascertain rewards for their precious efforts towards company in achieving goals. Managers of Morrisons further distribute actual benefits that are mostly less as compared to expectation of employees. The implication of motivational theory on management and leadership style aims to achieve goals by motivating workers for attaining personal and organisational goals. It creates opportunity for growth and stability of business to increase competitive strategies that leads to compete with rivalries. Behaviour Psychology:-This refers as systematic approach that builds connection with minds and behaviour of workers for performing their actions in particular durations that leads company to achieve short and long-term goals. Managers of Morrisons implement this model as to develop co-ordination among its employees that create opportunity for organisation to grow and expand business(Taheri and et.al., 2019). TASK 3 P3. Differentiate between effective and an ineffective team The organisation majorly consists of three types of teams that are mentioned below as:-
Functional:-These functional teams consists of top level managers of the organisation who take major decisions for the company. These managers have employees to work under them and a supervisor to take care of the work down by the employees. Problem – solving:-This team is made to find out the problems happening while achieving the objective and problems being faced in new plan before applying it. Project teams:-These project teams are made for some particular reasons. After the completion of the project either the team vanished or the same team is selected for another project(Weinfurtner and Seidl, 2019). Describing the comparison between effective and ineffective team of business:- BasisEffective TeamIneffective Team DefinitionIt is the team which completes itsworkeffectivelyand efficiently without any error and omissions. The team either completes its work on time but ineffectively oreffectivelycompleteitbut not when required. FunctionsThe main function of effective team is to achieve goals through buildinggoodemployee relations. The ineffective teamlacksin managing and functioning their task properly as there is lack of communicationand misunderstanding. Co-ordinationThis team is highly beneficial byco-ordinatingwithone another that result in achieving target at certain specified date. This team member are not able to co-ordinate among each other thatcreatesmajorissuein accomplishingtargetwhich delay in achievement of success for company. Achievement of goalsTheeffectiveteamfocuson their goals and objectives and complete their performance in accordance to achieve it. The ineffective team does not focusontheirgoalsthat increase the possibility of errors which arehighlydifficultfor company to solve it in less time. TeamDevelopment:-Thisisdefinedastheprocessthroughwhichmanagersofan organisation develops team for achievement of short goals. Managers of Morrisons further generate an effective team by selecting right members for prescribed roles that increase efficiency in
completing target. It is most important for organisation to build its aggressive plan that leads to prolong in global market. Tuckman Team Development Model:-The psychologist Bruce Tuckman developed this model in 1965. It describes the ability of managers and leaders from forming to adjourning the whole effective team that leads to complete the desired target for company. Managers of Morrisons apply this model to solve different problems available at various stages of organisation that creates delay in accomplishment of goals and objectives(Whiteley, 2017). Forming:-It means that managers monitor and control the performance of workers by identifying errors. They further emphasize leaders of Morrisons to restrict these mistakes by forming an effective team through selecting active and right candidates within the business. Storming:-The managers of Morrisons further guides leaders to staff workers in accordance with their roles and responsibilities and delegate their duties. It develops growth and stability for business to achieve goals efficiently by restricting errors to compete with rivalries that are Sainsbury, Waitrose and Partners, M&S, TESCO, ALDI and Amazon. Norming:-It refers as the process through which leaders of company encourage workers to complete their specific task within particular duration. Managers of Morrisons aim to discriminate the roles and responsibilities in accordance to their capability that leads to complete task with specialisation by eliminating obstacles. Performing:-The ability of workers to perform their actions with high level of efforts by quality and time management that creates prospect for company to maintain its position in global market. Morrison managers are highly profitable as they are able to bridge the gap by developing precautionary measures that restrict uncontrollable risk. Adjourning:-As being the goal accomplished, leader segregate workers by posting them again at previous designation and also motivates them through tangible and intangible rewards. It develops excitement and eagerness for workers to keep performing their task at high level that leads company to attain success. Hard Skills:-These arethe abilities of an organization which are visible to all by its name, product quality, advertisement that helps company to solve problems by corrective measures. Managers of Morrisons focus on this as to develop team work that leads to sustain company in perfect competition market(Xheneti, Karki and Madden, 2019). Problem-solving:-It is the process through which managers solve problems by developing creative thinking skills for restricting errors and pertaining protective measures that are to be implemented by organisation. Restrict conflicts:-The managers of Morrisons focus on restricting conflicts among workers for achieving goals at particular time by developing good employee relations.
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Soft Skills:-These soft skills are referred as the capability of managers to motivate and boost energy of workers that encourage them to complete target efficiently. The managers of Morrisons adopt these skills for inspiring workforce to achieve individual and organisational goals that creates competitive strategies for company. Improvemotivation:-Themainmotiveofmanagersistoencouragetheirworkers performance by providing them compensation benefits that builds their team morale for completing task efficiently in order to gain more rewards. Effective communication:-It is described as the process through which managers of Morrisons provides training and development programs to understand and communicate with others by sharing their views and information. TASK 4 P4. Examine appropriate philosophies of organisational behaviour InterpersonalRelationships:-TheMorrisonmanagersareadverselyaffectedby interpersonal relationships of its workers as they lack in building good employee relation. This arises by not been able to develop trust and faith among each other that result in shortage of understanding beliefs, values and respect. Path Goal Theory:-It is the model which mostly focus on leadership style to manage its workers by motivating them to perform actions effectively through training and development programs. This plays major role for company in developing employee powerful by improving their skills, knowledge and behaviour to respect everyone(Zhang, Larkin and Lucey, 2017). Managers of Morrisons implement this model for providing satisfaction to workers that transforms unproductive labour to productive member for an organisation. Directive:-The managers of Morrisons direct workers to perform their task as per the requirements of organisation by following their instruction that leads to avoid the possibility of errors. It is most important for managers to restrict errors through providing them training and development that leads workers to interact with each other for sharing their beliefs. Supportive:-Morrison managers aims to develop good relations among their workers that leads to support each other through increasing co-ordination among themselves. It results in accomplishing target within particular duration that creates opportunity for company to compete with rivalries by increasing its strategies to enlarge customers for qualitative products. This supportive action aims workers to collective perform their actions by helping each other in their difficulties.
Participative:-It is the process through which workers co-ordinate with one another for performing their task to attain specific target. These increase employee relations by sharing beliefs, values, ethos, norms and code of conduct. Managers of Morrisons focus on this approach as workers distributes their task in accordance with capability and perform it with specialisation that leads to achieve target at certain date. The managers focus on this for delegating works with their specialised roles and responsibility and further develops relation that active workers helps inactive and unproductive labour as being an inspiration for them. Achievement:-The managers of Morrisons develops good interpersonal relations among workers by restricting the possibilities of conflicts, partiality, inequality and jealousy. The main aim of managers is to achieve the target through encouraging workers for attaining rewards in accordance with their task. It motivates employees to give high efforts towards company for achieving success efficiently. The contemporary barriers of effective behaviour for an organisation:- Situational resistance:-It is described as the process through which managers of an organisation emphasize leaders to develop different varieties of leadership styles taking harsh actions through inactive and unproductive labours. Managers of Morrisons implement various strategies as to compete with rivalries by attaining success that increase potential power of company. Social capital theory:-This theory refers as to develop good relations with internal members of company that includes colleagues, managers and leaders in order to develop good understanding with them. Managers of Morrisons implement this increasing their social belongings that lead to restrict issues with interpersonal relations among employees for eliminating weakness and threat for organisation. Contingency theory:-It is the approach considered as combination of situational and system theory. The managers follows basic plan and strategy to complete target and emphasize leaders to change their leadership style for encouraging workers to achieve goal efficiently that increase the capabilities of business to sustain in perfect competition market. CONCLUSIONS From the above discussion it have been concluded that human behaviour plays major role in an organisation for completing task within particular time. It is essential for business to motivate workersforperformingtheirbusinessactivitieswitheagernessforachievingindividualand organisational goals. This project determines culture with application of Handy and Hofstede model, politics and power by French and Raven model of organisation that impact individual and team performance at workplace. It describes the content and process theories of motivation for goal
achievementthroughHerzberg’sTwo-factorandVroomExpectancy.Apartly,itdifferentiates between effective and ineffective team with application of philosophy in organisational behaviour by Tuckman Team Development model.
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