Table of ContentsOrganisational Structure of IBM.....................................................................................................11.1 Geographic Structure .......................................................................................................11.2 Functional Structure.........................................................................................................11.3 Product Structure..............................................................................................................11.4 Chain of command...........................................................................................................21.5 Span of Control.................................................................................................................3Cultural ...........................................................................................................................................52.1 HOFSTEDE National Culture..........................................................................................52.2 Schein Theory...................................................................................................................7CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................9
Organisational Structure of IBMTo achieve their vision and mission a business focus on their structure that is set inspecific way. International business machines corporation (IBM) utilise their organizationalstructure as a strategic way which means to contour their products for development and supply inthe information technology market (Franco de Carvalho and et.al, 2014). According to Fatehi(1996), Functions, products and geographic areas stay and defined of three basic models oforganizational structure. There are categorised of five organisational structures which is definingas follows – 1.1 Geographic StructureThe particular structure, staff members are classified as per the their region. In the end ofhead of every region such as senior level executives who shares obligations for the area. In thisstructure, head office is responsible for maintaining control on strategical plans along withsupervising and controlling the operations of IBM.1.2 Functional StructureIn this structure, several responsibilities are given according to functional areas. There arevarious functions such as marketing, finance, research and development etc. there is a head ofsuch different function which is called senior manager who is responsible for providinginformation directly to IBM's chief executives. 1.3 Product StructureUnder this structure, organisation required to arrange their staff according to its productlines and these are also group in terms of product divisions. In this, all the functions related toproduct being sold and market being served and controlled by the divisions. Under this structure,a new product may be launched by creating new division very easily. The one limitation of suchstructure is that it creates problems related to control and co-ordination for whole company(Witte, Neaton and Head-Gordon, 2019). The corporate structure of IBM's has followed producttype section - Global financing Systems Technology services & cloud platforms Global business services 1
Cognitive solutionsIllustration 1: Structure of IBM. 2019(Source: Structure of IBM, 2019)1.4 Chain of commandWhen the reporting system has been followed of top of hierarchical structure to thebottom is known as the Chain of command. In the IBM followed the hierarchical structure wheredelegated responsibilities with power and reduce work load in efficient way. The chain ofcommand of the IBM handle by chief executive office who is Virginia Rometty and monitorevery activities of business. A CEO delegate responsibilities to director which is related todifferent departments and direct to their team regarding to work. After that they have beencategorised into CFO, vice president of cognitive solutions, Global & EU markets, corporatestrategy, systems, operations & IT, marketing and industry platforms (Saee, 2006). It can take along time in IBM for information to pass up and down the chain of command, staff may be notfully empowered. 2
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