Organisation of Dubai Police

Running head: ORGANISATION OF DUBAI POLICE
Organisation of Dubai Police
Name of the Student:
Name of the University:
Author Note:

ORGANISATION OF DUBAI POLICE1
Executive Summary:
The report shows that total quality management has evolved into a major strategy which business
organisations and public bodies implement in order to attain business excellence. The discussion
that goes on to point out that there are several awards which award the companies and public
bodies which implement the highest level of TQM. The report then goes on to explore the
operations of the Dubai Police which provides security to the city of Dubai. The report also
mentions that the Dubai Police applies Deming Prize. The report closes by exploring that TQM
is supported by six sigma and bench marking.

ORGANISATION OF DUBAI POLICE2
Table of Contents
Executive Summary:........................................................................................................................1
Introduction:....................................................................................................................................6
Background of Dubai Police:...........................................................................................................6
Location:......................................................................................................................................6
Size:.............................................................................................................................................6
Types of operations and services:................................................................................................7
Structure:......................................................................................................................................7
.....................................................................................................................................................9
Current status of its adopted business excellence models:............................................................10
Government support:.................................................................................................................10
Financial strength:.....................................................................................................................11
Technological strength:.............................................................................................................11
Weak controlling in domestic violence:....................................................................................11
Planning and implementation of the business excellence models of Dubai Police:..................12
1. Design:.......................................................................................................................................12
Consistent brand power:............................................................................................................12
Workplace innovation:...............................................................................................................14
2. Implementation:.........................................................................................................................14
3. Responsibility for planning and implementation:......................................................................15

ORGANISATION OF DUBAI POLICE3
4. Challenges facing the organization with regard:.......................................................................15
5. The effective design and implementation of business excellence model:.................................16
Literature review:.......................................................................................................................16
Business excellence model:.......................................................................................................16
Total quality management:........................................................................................................17
Six sigma:..................................................................................................................................18
Benchmarking:...........................................................................................................................20
Impact of PESTEL on business excellence model:...................................................................21
Human resource management aspect of business excellence model:........................................21
Research methods:.........................................................................................................................22
Main question:...........................................................................................................................22
Findings:....................................................................................................................................23
Conclusion and recommendations:................................................................................................23
References:....................................................................................................................................24

ORGANISATION OF DUBAI POLICE4
Introduction:
Total quality management or TQM has become the very necessity of both public and
private bodies to obtain business excellence. The organisations compete with each other to
implement the highest possible levels of TQM in order to obtain business excellence. There are
even awards like Deming award model in Japan to encourage more public as well as private
bodies to implement TQM and business excellence model. Business model excellence is one of
most sought after business models used by organizations all around the world to attain superior
levels of business performances in area of revenue generation and stakeholders’ value creation
(Calvo-Mora, Navarro-García and Periañez-Cristobal 2015). The application of business
excellence model is widely accepted among multinational companies and strategically
importance government services like police and defense. The aim of the research would be
delving into the application of business model excellence in an organisation. The researcher has
chosen the Dubai Police Force also known as Dubai Police for the research.
Background of Dubai Police:
Location:
The Dubai Police Force is the premier police forces headquartered in Al Twar, Dubai.
The area of jurisdiction of the Dubai Police Force spans all across Dubai, which is the
commercial hub in the United Arab Emirates, Middle East. The police force currently operates
from a whopping eleven police stations all across Dubai.
Size:
The Dubai Police Force consists of 17500 sworn in personnel and operates under the
leadership of Major General Abdulla Khalifa Al Marri who holds the chair of Chief of Police.

ORGANISATION OF DUBAI POLICE5
The size of the numbers of personnel of the Dubai Police is not restricted to manpower alone.
The Dubai is one of the most advanced police forces in the world which employs robots to
complement its human personnel.
Types of operations and services:
The Dubai provides a variety of services which ensures security of the Dubai. The
services of the Dubai Police consists of providing protection to the residents of Dubai. The police
force investigates into the crimes and takes actions as per the law. The police force also
contributes towards minimising cases related to drug trafficking. The efficiency of the Dubai
Police is evident from the fact that the crime rate in Dubai has fallen to 12.6 per 100000 people
in 2017 compared to 22 in the previous year (Agarib 2018).
Structure:
The Dubai Police operates with the Chief of Police and Public Security at its helm deputy
chief of police and public security to aid him. The following are the main departments forming
the structure of the Dubai Police: