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Organisational Behaviour Assignment - Waitrose company

Added on - 23 Nov 2020

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OrganisationalBehaviour
Table of ContentsINTRODUCTION...........................................................................................................................1PART 1............................................................................................................................................1P1 Analyse the influence of culture,politics and power on the behaviour of others in anorganisational context.............................................................................................................1P2 Motivational theories and its benefit in order to accomplish organisational goal...........5PART 2............................................................................................................................................9P3 demonstrate an understanding of what makes an effective team ,as opposed to anineffective team......................................................................................................................9P4 concepts and philosophies of organisation behaviour....................................................14CONCLUSION..............................................................................................................................16.......................................................................................................................................................17REFERENCES..............................................................................................................................18
INTRODUCTIONOrganisation behaviour canbe discussedas observation of individual performance andknowing the manner how people response to other employees in organisation. Culture, behaviourof others, organisational structure etc. are various element that influence the behaviour ofindividual in the firm to great extent. Each firm aims to make its employees loyal and motivatedtowards the brand so that people like workplace environment and sustain in the firm for longerduration. OB helps in predicting nature of person and knowing factors that impact onperformance and behaviour of particular person to great extent (karaoğlan, kuralay and colpan,2019).Present study is based on Waitrose which is the leading supermarket firm. Company ispopular for its skilled employees and offering quality services to consumers across the world. Ithas almost 353 retail outlets in United Kingdom. Apart from this Waitrose also has 65 littleconvenience shops more. Wide of products and luxurious services have made this organisationunique from other competitors. Current report will explain impact of culture, power and politicsof individual and team performance. Furthermore, it will explain various content and processtheories of motivation that helps business in accomplishing goal of the organisation. In addition,study will evaluate the factors that make an effective team. It will also analyse team developmenttheory that supports in developing an effective team. At last, assignment will evaluate conceptand philosophies of organisation behaviour.PART 1P1Influence of politics, culture and power on behaviour of othersin an organisational contextOrganisation culture: -The culture in an organisation is known as a system of shared beliefs and attitudes whichis developed within an organisation and regulates behaviour employees.It defines as thefundamental assumptions, ways and values of interaction which contribute to unifiedpsychological and social environment of an enterprise(elsmore, 2017).Handy's model: -There are 4 types of culture in accordance with Handy's model, which the organisation implies: -Power culture
Task culturePerson cultureRole culturePower culture: -In power culture, only the few people in the organisation have power to take decisionsand making rules. These people are higher level authorities in the organisation. The subordinatedoes not have any power and they are bounded to follow the instruction of higher authority.Individual who hold the higher position in the organisation and have power to take decision.Their performance will increase.As power is in the hand of higher authorities thus, some timethey misuse their power that make the employees negative. If top management do not appreciatetheir work then they feel demotivated and that affect their performance in team. Whereas ifpower is given to talented people such as managers etc so that take right decision for welfare ofworkers that makes them positive towards brand(miner, 2015).Task culture: -In task culture, on the bases of employee's skills and ability, organisation gives task. Theteams are created according to their qualification and solve the problems and achieve the goals ofthe organisation. All team members have equal power to take decision. They all performs theirduties individually and support in raising productivity of the organisationand teams are shapedto attain targets or solve complex business issues which lead to uncertainty. Task culture enhanceboth individual as well as team performance. Task culture helps in allotting work to employee’sasper their abilities, by this way individual understand their work and perform it well(karaoğlan,kuralay and colpan, 2019). Thus, it impacts positive on their performance and they becomeconfident and positive towards the brand thus, their behaviour gets positive as well. Such peoplework better in team as well that influence team performance because all employees worktogether, share their experiences and try to meet the team goal soon.Person culture: -In person culture, the employee of the organisation works independently. They havepower to take decision for their own benefit in an organisation(karaoğlan, kuralay and colpan,2019). In this culture, individual’s performance is increased because they have right to take
decision. As person things that individual is superior thus, sometimes feel confident but poorsupervision affect their performance and team performance as well (nagar and sharma, 2016). Asall decision taken by person only thus, they become positive and work better in the firm.Role culture: -In role culture, the organisation is defined roles and responsibilities of each and everyemployee according to their qualification and interest. In this culture, the performance ofindividual and team members is increased because all knows their work and responsibilities.They work independently to achieve organisations goal (karaoğlan, kuralay and colpan, 2019).Each person is given different roleThe Waitrose company followsroleculture. The role culture helps to create friendlyenvironment and conflict are not or less arises between employees and management because allemployee work independently to contribute in achieving Waitrose’s goal. The best performer isrewarded by promotion in their area. This culture enhance individual performance because theyall perform their work independently and take decision on their levels. On other side in team, theroles and responsibilities are divided to each team members so the chances of conflict is very lessin a team (miner, 2015).Importance of culture-difference awareness: -Culture-difference awareness isessential because of increasing differences at workplacesand schools on the basis ofcultural, racial, and ethnic groups. If person is aware about differentcultures then it helps in understanding different perspectives of people within the world in whichwe live.Waitrose company supports cultural diversity and also supports the ideas of theemployees who is working in the Waitrose company that make a positive contribution towardscompany (karaoğlan, kuralay and colpan, 2019).Cultural diversity plays significant role in business unit. If people are aware withdifferent cultures and their values, then it helps inunderstanding views of others. That developshealthy relationship between employees. If people are well aware with cultural aspects then itwould help in minimising conflicts and confusion in workplace.Power and politics: -
It summarizes that politics,power and behavioural tendencies whichare basic needs ofindividuals and groups.The focus of individuals is on usingpowerto satisfy their needs andattain success. Organizationsusepower and politicsto control their members, maintain andpreserve themselves (chadwick, 2017).Poweris the capacity of an individual to influence the behaviour of others.Power can be definedas controlling behaviour of person that influence behaviour of employees in organisation.Positive power is the term in which higher authorities use their power positively and treatworkers without bias whereas in negative power top management sometimes promotefavouritism and promote only their favourite staff.Politicsrefers to a variety of activities associated with the use of influence tactics to improvepersonal or organisational interests.Politics can be defined as utilisation of power bymanagement for making changes in organisation. It may be for personal interest or for firm aswell. Organisational politics supports in obtaining benefits that cannot be achieved withouthaving controlling behaviour.Influences of politics:-Positive impact of politicsIf top management don’t play politics and give reward to employees on the bases of theirperformance. This kind of politics will motivate people and will raise their satisfaction level. Bythis way individual will perform well in organisation and will be loyal towards Waitrose(karaoğlan, kuralay and colpan, 2019).Negative impact of politicsIf higher authorities promote favouritism, then in such condition employees will becomenegative and will not like to work in the firm for longer duration. This will affect theirperformance and will make them negative towards the brand..(nagar and sharma, 2016).Influences of power:-If Waitrose plc management use their power in negative manner to demote, transfer ordeny raises to their employee it may create conflicts or grievances among individual and betweenteam members. This will influence the attitude and willingness to do work as the individual andin the different groups(karaoğlan, kuralay and colpan, 2019).
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