Communication in Workplace: An Annotated Bibliography

Running Head: ORGANISATIONAL BEHAVIORS
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Organizational Behaviours
1/3/2019

ORGANISATIONAL BEHAVIORS
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The essay brings about the discussion on the assignment of organisational behaviours and the
related concepts. The topic which will be explored in this assignment is ‘Communication in
Workplace’. Thus, it is an annotated bibliography which will conduct an analysis over the
topic using five peer-reviewed journal articles with their summary.
Martin, J.N. and Nakayama, T. K. (2015) Reconsidering intercultural communication
competence in the workplace: a dialectical approach. Language and Intercultural
communication, 15(1), pp.13-28.
Communication in workplace refers to the process of exchange of ideas, information, and
views, which can be verbal or non-verbal within an organisation. Every organisation consists
of the employees or members from different cultural backgrounds, or societies thus, in order
to unite their efforts towards the attainment of organisational goals, communication is crucial.
The scholars and practitioners in context to different disciplines has investigated and
mentioned that the aspect of intercultural communication or interaction within the businesses
is an important element in the organisational success. The authors in their research mentioned
that the employees face cultural issues, as they belong to different societal backgrounds,
which address the needs of ensuring effective communication practices in the organisation.
Thus, it has been analysed from the above context that effective workplace communication
ensures that all the organisational objectives are achieved in accordance to the set standards.
In this context, managers must devise strategies and understand the complex issues faced
from the individuals point of view, to attain organisational goals in the long-term. Moreover,
employers or managers who make investments in terms of their time and valuable efforts
towards ensuring open and two-way communication will be able to gain trust amongst the
members, and lead to increased productivity and output in terms of high revenue.
Karanges, E. et al. (2015) The influence of internal communication on Employees
engagement: A pilot Study. Public Relations Review, 41(1), 129-131.
According to the above research, the authors has stated about the significance of the
association between the aspects of internal communication and involvement of employees.
The aspect of internal communication is measured on the two levels i.e. organisational and
supervisor. Internal communication can be defined as the transfer or exchange of information
within the organisation or between the employees and managers at all the units and levels. In
any organisation employee’s performance and their productivity is impacted mainly by the
process of internal communication between the organisational members. In this context, the