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ORGANISATIONAL BEHAVIOUR
Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 a) Earlier organisational culture followed within BBC by using Handy's cultural typology......1 b) Influence of power, culture and politics on behavior of BBC.................................................2 TASK 2............................................................................................................................................3 a) Content and process theories of motivation............................................................................3 b) Contribution of motivational techniques in increasing the effectiveness of team within BBC .....................................................................................................................................................5 c) Contribution of improved level of motivation in attaining goals of BBC...............................6 a) Different types of teams and how they are important within BBC.........................................6 b) Methods utilized in making effective team in BBC................................................................7 TASK 4............................................................................................................................................8 a) Process of improving team performances and productivity....................................................8 b) Main barriers to effective performance within BBC...............................................................9 CONCLUSION................................................................................................................................9 REFERENCES..............................................................................................................................10
INTRODUCTION Organizational behavior can be simply defined as study of the way in which a person interacts with another one in an enterprise having the motive of achieving some aims and targets. Usually, it denotes the smooth way via which a venture is going to operate its business by considering of micro as well as macro factors and its influences (Adeniji, A. A., 2011). In addition to this, the working of firm is also impacted by culture, power and politics at greater extent. Thus, it can be said that organizational behavior is the summary of both employees as well as organization itself. The present report is based on the organizational behavior of BBC. In this report, the effect of administrative culture, control and policies has been described in detail. In addition to this, various theories of motivation such as process and content theories has also been clarified so that the cited enterprise can adopt this and develop the motivational level in their workers so that upgrade their whole performance. TASK 1 a) Earlier organisational culture followed within BBC by using Handy's cultural typology According to the Handy's model, the earlier culture followed by BBC is described below: Power culture:The power is provided to a small group of people or a single person within the corporation. This culture is so advantageous as decisions are taken in very less time due to the presence of power in few hands (Bissell and Dolan, 2012). In addition to this discipline is also maintained here because workers present in lower level has to follow the order of their supervisors. So, goals and objectives can be easily achieved by adopting this tradition. Task culture:In this type of culture, groups or teams are formed in order to solve the critical issues of venture. People work together for achieving a mutual goal and this is the reason, work are performed with in given time frame efficiently. Person culture:Some of the firmsfollows person culturewhere employeesfeel themselves as very important part of their company. Here venture takes a back seat and ultimately suffers. People consider themselves superior than firms and only visit work place of having the notion of earning money. They do not take their responsibility seriously and this is the reason of facing losses by the corporation. 1
Role culture:This is the tradition where workers consist of some specific roles and obligations as per their educational qualification, skills, expertness, talents, etc. In this culture, personnel have the power to decide their roles that he or she can perform well even by facing challenges (Braccini and Federici, 2013). Each and every employee are responsible to his performance and should handle all the types of conflicts emerges at the time of doing job. Smith has done the investigation of BBC's culture and has observed so many serious fall down in their organisational culture, its communication system and management. He stated that BBC is not taking seriously even after listening the complaints of their workers. Furthermore, they are also giving different pays or non-equivalent wages to their employees as they are doing discrimination on the ground of gender.According to Handy's theory, such activities can only occur in “persons culture “as here employers are not taking their duties seriously. Each and every person is thinking about their profits and are considering themselves more superior than the company. It can be said that BBC should follow “Task culture and Power culture” where power is given in the hand of some workers so that discipline can be maintained and complainants of personnel are taken seriously and should also be resolved by giving it more priority. BBC can also engage themselves in forming team and doing their tasks by allocating to a particular team. b) Influence of power, culture and politics on behavior of BBC Culture is a collection of customs, principles, morals, rules and protocols which is followed by society or team for achieving targets in specified time frame (Burrell and Morgan, 2017). Impact of official culture on individual and team of BBC is described as follows: Behavior of each staff is prominently affected by regulation of management because it shapes their working capability in diverse manner. For example, if a worker is going to follow guidelines of enterprise in a given way then it spontaneously forced them towards attaining spare income as well as protect an individual from any type of punishment. Culture influence on performance of workforces by inspiring them toward their private as well as professional aims without abusing any policy. Furthermore, it also polishes their endowment. Encourage them towards decency and politeness. 2
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