Organisational Behaviour: A Case Study of the BBC

Organisational behaviour
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Table of Contents
Task 1...............................................................................................................................................5
a)Using Handy’s cultural typology (1986) or an alternative academic cultural model, identify
and discuss the earlier organizational culture within the BBC, as observed by the Smith
review..........................................................................................................................................5
b) Analyse how culture, power and politics overall have affected the behaviour within the
BBC in the recent past and today. In your analysis you may want to discuss how much of an
influence power and politics played in this culture and discuss the culture now being
developed within the BBC...........................................................................................................7
Task 2...............................................................................................................................................8
a)Provide examples of how content and process theories of motivation, along with other
motivational techniques, may have helped to improve the effectiveness in the teams within the
BBC.............................................................................................................................................8
b) How will improved levels of motivation within the BBC help to achieve its organisation’s
goals?.........................................................................................................................................11
Task 3.............................................................................................................................................12
a) Identify and explain the different types of teams (you must include functional, problem
solving and project and virtual teams), within the BBC and why having different types of
teams is important......................................................................................................................12
b) Explain what makes an effective team in the BBC. In answering this question you should
relate to the appropriate theory such as Tuckman and Jensen's model of team development
and/or Belbin's team roles..........................................................................................................14
References:....................................................................................................................................16
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Task 1
A) Using Handy’s cultural typology (1986) or an alternative academic cultural model,
identify and discuss the earlier organizational culture within the BBC, as observed by the
Smith review.
In the context of BBC, the culture which prevails in the company can be understood by the
Charles Handy’s model. As per Handy’s, there are 4 kinds of culture which are followed by the
company and they are:
Figure: Charles Handy’s model
Source: (Borman, 2014)
Power culture: power is initiated by few individuals who are working in the company. In such
culture, the power of running and managing the company is in the hands of few people. Such
culture creates clashes and conflicts in the company due to the uneven distribution of power.
Power culture is full of rules, policies, regulations and norms which re required to be followed by
the personnel.
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Task culture: in such culture, tams are created to discover solutions to the certain problems. The
team develops its own objective and goals. In task culture, a matrix organization is formed. All
the power is distributed in the team and there is no single source of power
Person culture: this culture is developed when all the employees feel that they are superior to
the company. In such culture, it is tough for the organization to survive and accomplish its
objectives in the set time frames. However, some professional partnership operates well as
person culture, because every partner brings some expertise to the company (Borman, 2014)
Role culture: in such culture, the employees are having clearly delegated authorities within an
extremely well-defined structure. Role culture is more oriented towards the role of enrichment
and enhancements. In such culture, the power derives from a person’s position.
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