Organizational Behaviour and Management

Running head: ORGANISATIONAL BEHAVIOUR AND MANAGEMENT 1
Organizational Behaviour and Management
Name
Institution

ORGANISATIONAL BEHAVIOUR AND MANAGEMENT 2
Organizational Behaviour and Management
Introduction
Principles of management and organizational behavior discuss the principle of
management, the fundamental guidelines that businesses, and the role of managers to meet the
intended goals of an organization. Understanding the reason for human behavior and studying
the complexity of human nature in an organization is critical to establishing a successful
organization. It improves management efficiency and creates the value of human capital to an
organization. The study of organizations behavior is used to understand the cause and effects of
human action within the organization. In so doing, a face-to-face interview was conducted with
Mr. Brown, a human resource manager at Linda Ltd. In this paper is a critical analysis and
evaluation of a manager’s opinion regarding creating satisfied employees, motivating employees,
and reducing employee’s stress.
General Background and Responsibilities
A human resource manager is an essential component in the management structure.
Brown is a middle-aged manager who has been a human resource manager for Linda Ltd for the
past four years. Before joining his current company, he was working as a supervisor at a local
manufacturing company. Him joining Linda Ltd was a career advancement and towards his goals
of being a managing director. According to the interview, he was optimistic to provide human
resources services that are that will help his company achieve the goals. His main goals as a
human resource manager included creating satisfied, motivated, and empowered employees.
Brown saw it that his work as a human resource manager is under how people and systems
behave for company success and growth in both employees and customer base. Part of his
responsibilities was to ensure human resource productivity, efficiency, and growth. He was

ORGANISATIONAL BEHAVIOUR AND MANAGEMENT 3
positive that he had done much for the company by improving labor performance and hence,
higher company productivity.
However, Brown noted that his work is not without challenges. Even though he was
committed to building one of the best HR systems in Linda, he found it challenging to attract top
talents to the company. According to his experience, it takes resources, discernment, and a lot of
time to get highly skilled labor. Brown pointed to me that it is difficult for employees to embrace
change with grace and ease. Some of the changes that he discussed included managerial,
structure, procedural, and technological. Naturally, people are resistant to change due to fear of
unknown and anxiety. Notably, he noticed his problems in managing workplace diversity of
experiences, ideas, and perspectives. Nevertheless, he found it enjoyable and rewarding to make
a step ahead in empowering and motivating employees in the company. To be a successful
human resource manager, he cited using commitment and passion for his role.
Managing Employees
Human resource management involves such activities as analysis and planning for jobs,
recruitment, and selection, employee motivation, performance management, compensation and
training, and development. However, the interview focused on three responsibilities of the
interviewee in employee management, which included human motivation, satisfaction, and
reduction in stress. Brown observed that managing job satisfaction is critical for its humanitarian
values and financial benefits to the company. He was asked to define employee satisfaction, and
he described it as workers’ happiness and desire and need to continue work for the company.
Brown was pessimistic that achieving employee satisfaction is an uphill task and need dedication
and perseverance on the side of the manager. Reason being, making every worker satisfied given
the workplace diversity is close to impossible. On this point, I tended to disagree with him on the