Enhancing Employee Performance: Mining Industry Strategies

This assignment explores methods to improve employee performance within the mining industry. It draws on psychological theories such as self-determination theory, dual-process theories, and fuzzy-trace theory of risk and time preferences. Students are required to analyze these theories, evaluate their applicability in a real-world mining scenario, and propose practical implementation strategies. Additionally, students should consider the role of organizational culture, motivation crowding out phenomena, emotions, habits, and moods in shaping employee performance.

Organisational Behaviour
University
ORGANISATIONAL BEHAVIOUR
Student’s name:
Professors’ name:

Organisational Behaviour
Table of Contents
Task 1.........................................................................................................................................3
a) Using Handy’s cultural typology (1986) or an alternative academic cultural model, identify
and discuss the earlier organizational culture within the BBC, as observed by the Smith
review:........................................................................................................................................3
b) Analyse how culture, power and politics overall have affected the behaviour within the
BBC in the recent past and today:..............................................................................................4
Task 2.........................................................................................................................................5
a) Explain what is meant by content and process theories of motivation:.................................5
b) Evaluate how these, along with other motivational techniques, may have helped to
improve the effectiveness in the teams within the BBC:...........................................................6
c) How will improved levels of motivation within the BBC help to achieve its organisation’s
goals?..........................................................................................................................................7
Task 3.........................................................................................................................................8
a) Identify and explain the different types of teams (include functional, problem solving and
project and virtual teams), within the BBC and why having different types of teams is
important:...................................................................................................................................8
b) Explain what makes an effective team in the BBC in relation to appropriate theory such as
Tuckman and Jensen’s model of team development and/or Belbin’s team roles:.....................9
Task 4.......................................................................................................................................10
a) Using an appropriate organisational concept/theory (such as path-goal theory) suggest how
team performance and productivity could be improved within the BBC:...............................10
b) What have been the main barriers to effective performance within the BBC?...................11
Reference list:...........................................................................................................................13
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Task 1
a) Using Handy’s cultural typology (1986) or an alternative academic
cultural model, identify and discuss the earlier organizational culture
within the BBC, as observed by the Smith review:
It has been very evident that cultural environment in a organization affect their overall
performance. In the case study the cultural environments of BBC have been highlighted and
it has spotted that due to some cultural issues the company has lacked in communication,
management and networking. The subjects to these cultural changes are due to the
organizational changes happening in the country. Now there are various factor which affect
the overall performance of the company culture is also a factor which may affect a positive
organization's environment (Russo et al. 2013). Various radicals like gender gap, racism may
affect the fluent workforce environment in a company. These are some serious issue that a
company has to mitigate. In this process there are some theories which can be assessed by the
organization as they will help in pointing out different aspects that may affect an
organization's healthy run. In case culture the Handy’s cultural typology is said to be
extensive guideline which helps will help the transition to learn on how to manage the culture
in an organization. In accordance to the Handy’s cultural typology an organization is place
where different individuals come and perform their job roles having the same objectives the
organization. So it is very essential that there is a strong network between the employees and
the organization. It helps the company to deliver quality result within the deadline of time.
Now the typology also discloses that there are various rules, values, policies and legal
implication that are employed by the top level management in an organization in order to
maintain the decorum of the organization. Now the typology points out that these value,
policies and legal implication are the birth of the cultural value support by the organization.
This makes it evident that every organization with proper legal structure believes in their own
culture. According to this model the culture is derived from the values of each individual
which is working in the firm so the culture of each individual are to subject to respect
regardless of their type. Now derived from this culture there are mainly 4 cultures that an
organization follows in the operational activities they are as follows:
1. Power culture: In this culture the model believes in the fact that in some organization
the power of taking effective decision rest in hands of the top level management now
in this case the privilege of taking decision at will only rest with some employees
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which ultimately unifies the power of the company. While in some companies the
authority of taking important decisions are delegated this in this case the top level
delegated their authority to medium level management and then the latter delegates
the authority to lower level management in this process the authority of taking
decision is delegated to the grassroots. In case of the first management system the
managers can become partial but in case delegation of authority everybody has a
proper right to takes decision in the benefit of the organization.
2. Task culture: In this cultural mind-set the organization sets up team in order to
complete their operational activities in this case people with the same specialization
come into a team and work together. This culture in an organization is known to be be
more innovative and creative for the best of the organization's interest.
3. Person culture: In this type of organizational culture the individuals working in the
organization feel that they are more important than the organization. In this type of a
culture the company becomes less important in perspective of the employee and this
will affect the organization in the long run.
4. Role culture: In this type of culture the organization delegate the roles of the job
according to the specialization, educational qualifications and interest of the
individual which will help the the person to do the best for the benefit of the
company.
b) Analyse how culture, power and politics overall have affected the
behaviour within the BBC in the recent past and today:
According to the case study it is seen that the power of taking effective decision lie in the
hands of the top level management this why the company has been stubborn in terms of
concentrating of critical factors which has effect the cultural decorum of the organization.
The power factor means that the company has not delegation of authority which has in return
affect the company cultural environment in a significant way (do Carmo Silv and Gomes,
2015). As a responsible organization it is the responsibility of the company to look into
disharmony activities that have been going on in the company. There are political aspects to
in the organization which has affected the cultural environment of the company now it can be
said that with severe allegation of gender racism and pay gaps has affected the business
environment of the firm. The management inside the company has showed zero responsibility
in reaction to unethical activities which has in lieu replicated to the company. This shows that
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management of the company has not be been upfront in facing severe allegation which
resulted in worsened the cultural condition of the firm. In an modern business organization
like BBC there is wide range of opportunity for the employers to perform police within the
organization to secure their future in the firm. This affects the employee productivity
because if the employee is skillful and intelligent he would not be able to counter the political
aspect of the organization and this will affect his positive output towards the company. The
political motive in an organization is to achieve power and this can really hinder the
workforce capability within the employee. The employee usage of political component
within a company might affect the culture of the company as well as the cultural value gets
diminished through the use of political values. It is to be said that political values and views
may differ from the cultural value of the firm which will mainly contradict and cause
problem in the way of establishing cultural peace within the organization.
Task 2
a) Explain what is meant by content and process theories of motivation:
Within an organization it is necessary to have proper kind of motivation practices so that the
employees can able to work perfectly and their systematic work progression can lead to the
productivity and profitability to the organization. The organization works with different types
of people, those who are associated with differ culture and background. Proper energy,
knowledge and the standard of working progression that help the organization move forward
create the systematic formation of the entire thing (Gawronski and Creighton, 2013).
Sustainable approach and the proper behaviour of people can able to connect for the better
approach of things. The specific needs of the organization create the logical foundation of
things and generate the organizational growth and development in such a way so that it can
motivate other people within the organization. When the employees stay motivated then they
work with better approach and drive the business for profitability. This content theory is
helpful for the motivation purposes and progressive phrase get maintained for the entire
organizational circumstances.
In the technique of process theories the process and many of the logical purposes will take so
that the employees can work properly and drive the business with a proper way. Directed and
the energized from need to maintain within the organization so that the employees can lead
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them for the productivity purposes and gain a proper way in the progressive phrase of the
company (Abeysekera and Dawson, 2015). As the employees are unique in their way and can
diversify their energy and working perspectives so it is the responsibility of the management
that they can take out the best things from the entire thing. Different individuals have taken
out their implications of things by the help of several preferences and their different choices
and the accomplishments also get done by the help of that state. In that case the managers
need to understand the several procedures that how to keep motivated the employees and
bring some of the major changes within the organization (Wood et al. 2015).
Both the content theory and the process theory generate with the idea of expectancy and
reinforcement idea and the helpful application of several procedure. Other than that the equity
and the goal setting perspectives create the perfect aspirations for better connectivity of the
organizational environment with the employees.
b) Evaluate how these, along with other motivational techniques, may have
helped to improve the effectiveness in the teams within the BBC:
Within BBC the managerial prospect need to adjust in such a way so that it can deliver the
best approaches for the future assessment of things. Some of the best applicable approaches
generate the formed purposes so that the employees get to know all the information about the
requirement of the organization. It is essential for the organization that they connect with the
organization and can able to deliver them some of best circumstances so that it assist for the
formed all the purposes (Festré and Garrouste, 2015). The specific needs to organization
prerequisite to fulfil in such a way so that it can attempt for something extraordinary. The
individuals need to know the perspective of the organization and then work for the better
approaches and suggest for the further betterment (Csikszentmihalyi et al. 2014). In order to
satisfy the needs of the employees the reward procedure to them create that efficiency for the
entire thing. The motivational impact create the systematic work functioning and ensure
optimization of performance. After the process and content theories it is necessary for the
organization to deal with thee operant conditioning and it connect with the reinforcement of
the learning ability.
Working for the organization can create the organized version of things that and it needs to
serve the perspective of different motivational theories such as-
i) Maslow’s need hierarchy theory
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ii) Herzberg’s motivation hygiene theory
iii) McClelland’s Need Theory
iv) McGregor’s Participation Theory
v) Urwick’s Theory Z
In order to increase the productivity level and BCC needs a proper formation of motivation
culture within the organization that can positively attract the working state. McClelland’s
Need Theory adjust with the organization in a perfect way so that it can able to affect the
BCC purposes and generate the appropriate association of things and the employees get
motivated for the working purpose and it drive the entire organization in a proper way. This
theory of motivation deal with the personality of the employees and how they conceive
different things within the organization. Different need and culture create the background for
the entire thing that direct the working progression.
Need for achievement this process actually drive the standard and excel the working state
for better behaviour and create excellence for working capacity. The high need for
achievement generate the purpose for the organization so that it can moderate the
performance of the people.
Need for power influence others within the organization and put a notable aspect to the
employees create the power and control over things and this procedure result for ultimate
satisfaction.
Need for affiliation when the employees get to know that they can able to maintain a good
relation in the organization and their desired get fulfilled in the various ways for the inclusion
of productivity.
c) How will improved levels of motivation within the BBC help to achieve
its organisation’s goals?
For the higher management of things it is necessary that the organization can motivate people
in a proper way and then go ahead for the final achievement of other prospects. The
organizational goal needs to achieve in such a way so that it can aspire for the higher state of
things and the employees also work for the better suggestion. Motivation for the workers and
the organizational statement for the entire assessment of things generate the methodical
purpose for the further growth and productivity (Gunnell et al. 2015). BCC when applied
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proper motivational factor then can able to encourage the employee for best things working
for the organization. After applying the formation of motivational state it’s become easy to
achieve the increase in output that is the employees will work with motivation and a higher
level of staff retention will; follow this perspective. Higher pay will increase the motivation
and the employees will push them for something big and variety of circumstances for
profitability (Sjoerds et al. 2015). Improved working condition generate the factor for
organizational circumstances and the chances to win the promotional factors. Proper staff
encouragement can promote the company in a particular way to the national and international
market. The employees will work with a suggestive working state and this effect the whole
organization in a positive way so that they can able to strategize the plan in a better way.
Planning and implementation of things need to implant in a modern approach and this
methodical state for the organization lead the profitability purposes.
Task 3
a) Identify and explain the different types of teams (include functional,
problem solving and project and virtual teams), within the BBC and why
having different types of teams is important:
As the organization deals with various formation of things so it incorporate several approach
for better association and their systemic association (Buckley et al. 2015). Generally formed
basis of the organizational state create that symmetric prospect so that the employees can able
to work with proper motivation.
Functional way: The functional way of the organizational working state generate the
operational top the marketing prospect and this circumstances create the entire basis for the
working culture (Tal Gonen et al. 2016). Functional working style create the organized
version of the working process. Sales, production and the marketing criteria and the
organizational structure need to take under consideration so that the management pay
attentive state to the entire basis. The organizational hierarchy work for the whole effectivity
of things and several activities generate the proper acknowledgment and understanding for
the different process oriented business integration in the functioning procedure (Nilsen,
2015).
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Problem solving state: The problem solving activity within the organization create the
systematic formatting that attract the other businesses in national and international prospect.
Several conditions within the organization can create different situations that the higher
management and the employees need to solve and progress for the ultimate working
circumstances. As the different functions has their different incorporation with different types
pf issues in the organization so solving those process can help for the higher management
activity (Rahimi-Golkhandan et al. 2017). By the help of communication in an effective way
can create the basis that ca solve any problem from the management and the employees will
take interest to work with a cooperative manner and BCC needs to follow this procedure.
Project based: A strong project based association with the organization need to perform the
essential generation of management that focus to the variety of activities. One higher
management people will take care of the entire project based system. Different departments
of the organization will perform for the better engagement and this process deal with the
fictional and development state that work for the better creation of growth.
Virtual team: The virtual team will help for the further progression of business procedure
and this team that work with consideration of different other perspectives generate the remote
access for the organizational growth and development basis (Daniel et al. 2017). Getting a
virtual teak in a right manner can generate more business capacity.
b) Explain what makes an effective team in the BBC in relation to
appropriate theory such as Tuckman and Jensen’s model of team
development and/or Belbin’s team roles:
In the team work prospect Tuckman’s theory is the most essential one that study with the
several perspectives and put a strong aspect for the development and growth phrase of the
organization. This theory actually develop the idea of forming, storming, and norming,
performing and adjourning. Forming the team is first and foremost process that help for the
storming of the organizational factors and then strategize the plans in norming procedure and
perform for the organizational performing state (Quested et al. 2017). When the organization
create the state for final development criteria then it adjust worth the adjoining factor for the
better achievement of productivity and profitability.
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Figure 1:
(Source: Mega et al. 2014, p.121)
Belbin’s team role: In this perspective the organization will get to face the action oriented
roles from the organization, people oriented roles and thought oriented roles for the better
circumstances for the organization. Planning, share the planning state, completer finisher,
working with the coordinator, better team worker, monitor-evaluator and the specialist
working for the entire criteria develop the encouragement for the entire working state that
approach for the analytical facts and provide the specialized skills and orientation for the
same (Mega et al. 2017).
Task 4
a) Using an appropriate organisational concept/theory (such as path-goal
theory) suggest how team performance and productivity could be improved
within the BBC:
By utilizing path goal theory it is easy to develop the organizational perspective in such a
way so that it can able to connect with the leadership format in a particular way.
Environmental characteristics and the task need to cooperate with each other so that the
employee and goals can match.
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Figure 2: Path goal theory
(Source: Abeysekera,and Dawson, 2015, p.10)
Path goal leadership incorporate the state for better ability, locus of control and experience to
reach out to the goals. Further path goal leadership process incorporate with consideration of
the employee characteristics, task and environment characteristics. Other than that it will
associate for select leadership style that us directive, supportive, perceptive and the
achievement oriented factor and finally the focus on motivation state that clarify define
organizational goals, clarify the path, remove different obstacles and provide support for the
same.
b) What have been the main barriers to effective performance within the
BBC?
As BBC is working with consideration to different employee factors in the market so they
need to connect with the various factors that can able to deal with the specific performance
oriented factors. Ignorance of the communication factor to the employees and with the higher
management prospect act for different criteria. The employees those who work with BBC
face different problematic phrases like focusing to the different current events, biased
supervisory of the organizational perspectives, formative employee appearances in the
instrumental roles and several aspirations of things, several other expenses get involved an
also time consuming, little and the different details perspective for the performance appraisals
create specific problems and tend to shift for some of the difficult situations. Creating up a
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positive effect for the entire organizational perspective generate some of the difficult
situations in order to fulfil the subjective and objective facts.
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classroom: definition, rationale and a call for research. Higher Education Research &
Development, 34(1), pp.1-14.
Buckley, P.J. and Carter, M.J., 2016. Business Process Design: Motivation,
Information. International Business: Economics and Anthropology, Theory and Method,
p.186.
Csikszentmihalyi, M., Abuhamdeh, S. and Nakamura, J., 2014. Flow. In Flow and the
foundations of positive psychology (pp. 227-238). Springer Netherlands.
Daniel, A.O., Enoma, I.O. and Omobude-Idiado, S.N., 2014. Application of Protection
Motivation Theory (PMT) and Health Action Process Approach (HAPA) in Promoting
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motivation crowding out: A possible convergence?. Journal of Economic Surveys, 29(2),
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Gawronski, B. and Creighton, L.A., 2013. Dual-process theories. The Oxford handbook of
social cognition, pp.282-312.
Gunnell, K.E., Crocker, P.R., Mack, D.E., Wilson, P.M. and Zumbo, B.D., 2014. Goal
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Mega, C., Ronconi, L. and De Beni, R., 2014. What makes a good student? How emotions,
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Educational Psychology, 106(1), p.121.
Nilsen, P., 2015. Making sense of implementation theories, models and
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