Organizational Behavior - Unilever

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ORGANISATIONALBEHAVIOUR
Table of ContentsINTRODUCTION...........................................................................................................................3LO 1.................................................................................................................................................3P 1 Culture of an organization politics and power influence individual and team behaviourand performance.....................................................................................................................3LO 2.................................................................................................................................................5P 2 process theories of motivation and motivational techniques enable effective achievementof goals...................................................................................................................................5LO 3................................................................................................................................................7P 3 effective team as opposed to an ineffective team-...........................................................7LO 4.................................................................................................................................................9P 4 concepts and philosophies of organizational behaviour..................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONOrganization behavior is concerned with both group and the performance of an individual whoperforms in the organization to examine the behavior of humans in the environment of workwhich also helps to understand the impact on the performance, structure of job, motivation,communication, leadership skills etc. Unilever is a multinational company which was originatedin UK in 1929 and headquartered in London. It deals in products which includes food andbeverages, beauty products, and products used for personal care. It was termed as 7thmostvaluable company in Europe and in India they serve by the name Hindustan Unilever.LO 1P 1 Culture of an organizationpolitics and power influence individual and team behaviour andperformance.A) Impact of Culture-Handy's culture model- Their are different kinds of culture such as-Power Culture-In this culture there are few rules and regulations and the organization whichfollows this culture have given the authority and power to a few people who influences theorganization and this influence helps in individual team behavior. Individuals with powerdecides what happens and what decisions are needed to be made in Unilever. This culture judgeemployees on the basis of how much they contribute and achieve for Unilever rather than howthey work and how they respond to a situation. This leads problems for Unilever such as decisionmaking. (Tasselli, Kilduff and Landis, 2018)Role Culture- Unilever adopts this culture and it is based on rules. Everyone in Unilever knowstheir roles and responsibilities which influences the individual team behavior. In this culturepower of a individual is determined by their role. These type of cultures are structures which aredetailed and typically tall with a big chain of command. In this culture there are consequencessuch as decision making is very slow and they believe in sticking in the things they operate astrying out new things means taking risks and they don't take risks which makes Unilever verybureaucratic.Task Culture-This culture helps Unilever to address problems which are specific problems orwhich affects the progress of the project. Task is the important thing, power is shifted dependingon the performance of team members and the density of a project which also helps in individual
team behaviour. Unilever has right mix of employees with skills, leadership and personalitieswhich can complete the task creatively and productively.Person culture- Unilever provides opportunities for people to work for them but some peoplethink of themselves superior and above the organization and when that people work in anyorganization it is known as person culture.B) Impact of Power-French and Raven-This model has divided power into five different forms-Coercive Power- This power states that when someone is forced to do something when they don'twant to. This power is used by dictators, despots and bullies. Goal of this power may becompliance but it results in harm to people. This power is not implemented in Unilever thecompany has made sure of that.Reward Power- This power is the ability to give what they desire and ask them to do somethingfor them in return. As Unilever is a business organization trades like these need to be done togather the grasp of the market.Legitimate Power- This power is used in a specific role such as managers, police etc. Thelegitimacy of power comes from one with who has coercive power. Unilever follows this as theythey have given and distributed powers according to the level of department.Referent Power-This power states that one another person has a desire to be have it all like you.Generally celebrities have this kind of power as Unilever wants to boost the spirit and morale oftheir employees. They have their respective role models in the company so that others look up tothem and work hard to become like them which will be beneficial for the company.Expert Power- When someone possess a knowledge or skill which the other one requires then itis known as expert power. Unilever has experts in various fields for training and development oftheir employees and also to share their skills, knowledge and experiences which will help theemployees to be an asset for the organization.Informative Power- This is the sixth source of Power. Providing information to people to helpthem or who think thing in a different way and react in a different way. Unilever has managerswho ensures that they are there at every step for the employees so that they can pass on theinformation where it is required and to whom it is required.C) Impact of Politics-Chantal's characteristics of political behavior-
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