Organisational Behaviour: Culture, Politics, Power and Motivation
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This report analyses the impact of organisational culture, power and politics on individual and team behaviour. It also evaluates the relationship between culture, politics, power and motivation and provides recommendations for organisations to succeed.
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UNIT 12: ORGANISATIONAL BEHAVIOUR
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Table of Contents TASK..................................................................................................................................3 Analyse the way organisational culture, power and politics affect the individual and team behaviour.....................................................................................................................................3 Critically analyse how the culture, politics and power of an organisation can influence..............5 individual and team behaviour and performance.........................................................................5 Assess how contented and interaction hypotheses of inspiration and persuasive procedures empower powerful accomplishment of objectives in a hierarchical setting.................................6 Equity theory of Motivation.........................................................................................................7 Critically evaluate how to influence the behaviour of others through the effective.....................8 application of behavioural motivational theories, concepts and models......................................8 Critically evaluate the relationship between culture, politics, power and motivation..................8 that enables teams and organisations to succeed providing justified recommendations.............8 Make sense of what makes a compelling group instead of an ineffectual group..........................8 The team and group development theories are analysed and the development is supported by the dynamic cooperation...........................................................................................................10 The concepts of philosophies of the organizational behaviour in the organizational context of business situation.......................................................................................................................11 Explore and examine the concept and model how it has influenced in an optimistic and pessimistic way..........................................................................................................................12 Evaluate and examine the relevance of team development theories and the models in regard to the organisation's behaviour and the concepts..........................................................................13 Conclusion.......................................................................................................................13 REFERENCES.....................................................................................................................15
INTRODUCTION The behaviour of humans in their organisational roles is governed by the study known as organisational behaviour. How the people work with each other and how can they work do the working as the team are the contents of its analysis. The perspective of wholesome efficient working of the place is also connected with the organisational behaviour itself. The motivation for the workers to work in a better way along with how they kind I approachable in an environment to express themselves fully are also the subjects of the organisation behaviour and thereby the company is aided in building the strong nexus with the people working under it. The current report has as its basis the company named Tesco founded in 1919, a British transnational grocery store and general ware having its main office in England. Under this report he elaboration of the organisational behaviours and the methods which have profound influence over the performance of the organisations are provided. The theories and model with regard to such organisational behaviour an also he concepts associated in the functioning of it are provided here. TASK Analyse the way organisational culture, power and politics affect the individual and team behaviour. The behaviours that have impact over the operations of the company can be the constituents her as the procedures of management and guidance for the work force assessing their behaviours. The altered behaviour of the individual working in the company are judged by the significant factors like culture, the schemes and the behaviour in the team. For the feasible way in which an individual behaves is created by it providing a favourable and passive working environment. The theory of Hofstede for the organisation is its analyses based on the structure of culture dimensions. The different in the nature of cultures associated with different nations is also dealt. It also contains the key points of varied factors affecting the behaviour of the individuals like the avoidance of uncertainty, gender issues, collectivism and individualism, etc. Culture more employees are engaged in the organisation and the unshakable identity of the brand s created with the ansation culture. Team which is created with the adequate organisational culture is sound an healthy in all the aspects. It also plays vital part in the manner how
individuals behave and is thus said to be the foundation for the flourishment of the business enterprise. It also contains the organisation strategies which are formulated at different stages. Culture of Task here the timely completion of all the works which are provided to the employees is concerned . Multiple tasks and some special tasks are performed in the culture of the company. Tesco manages multifarious tasks like the identification of the profile of the customers, generating the codes and management of all the products supplied, etc. which are required to be properly accomplished by it. All the task are of different nature requiring different set f skills to work on an thus same person cannot perform the work of which he got no skills as such. Thus different experts in the company perform different functions. Person Culture in this no body who is performing any task in the organisation is considered to be inferior of the other, as they perform varied task they are given responsibilities. The person who is doing any particular task is independent to do it and can work without the other person being authoritative over him. The employees remain motivated in this sense as they can have full freedom of expressing there innovation for the tasks at hand. In Tesco al the employees are givenequalrightsandresponsibilitiesofthereareindependentofotheremployee's superintendence. Power Culture this is base on the decision making and management authority which is allotted only to certain individuals and cannot b exercised by all the employees. The crucial decisions of how the organisation should be are taken by the people in management only. The work is not delegated in the environment but with the expansion of busies the authorities are also categorised as to the work they have to handle at different levels and also the categorial working starts in thee business. Structured analysis is used for the making of the decisions by the management. Legitimate power The basis of providing the authorities of this type is the position held by the person in job and also this can be said to the positional power. This authority of formal nature is excised within the organisation only. The company here (Tesco) is giving this power on the bases of the talent f the worker and also the specialized skill that it possesses.
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Expert power The power requires a lot of experience to be working in the field and such position is given based on the time consumed in being the expert amongst the people. Politics : The area where all the decisions as are taken shall be clearly taken b y the people in authority and also other employees equally to increase the chances oof getting the desired outcome by the individual as well as by the organisation. The manner of distributing the resources an work among the people is the constituent here as is practised by all. The Weeds The nature of this type of network is that without the need of outside r external interference and is very dynamic concept to be followed. To say when workers go out of the job the brokers fill the gap and take place. The rocks The type here is that the people who are in authority maintains all the powers to be exercised with themselves only. They also follow a properly structured hierarchy. The title, major positions and also the roles are held by them. The Woods It is the furthering of the ceremonial guidance that regards the supposition and the mute mundane which render condition which is safe to the worker . The requirement thus is to concentrate on the ligneous plant than the woods as one might can mislaid in it. The High ground It contains the interlink of the guidelines and the structural system of the organisation. It emphasis on regulation the rules in a very organized mode and guarantees it shall not be beyond the criteria on which the business works. Critically analyse how the culture, politics and power of an organisation can influence individual and team behaviour and performance The manner in which the work in the organisation is done should be the one which is very much oriented towards the above factors as they the most important elements which focus not building the business of the organisation. The Tesco shall work on dividing the business into the hierarchical manner and shall also workon maintaining the well-defined culture. The company can be benefitted when everyone knows there role well in the company. Taking
examples of Beatles where all the three members knew their role on the instruments and that lead to successful performances. Such shall be done as a Team in Tesco too. Assesshowcontentedandinteractionhypothesesofinspirationandpersuasive procedures empower powerful accomplishment of objectives in a hierarchical setting. Inspiration can be alluded as the most common way of invigorating a person which determines the potential inside. It helps in zeroing in on the work and prompts the compelling working. It is required to have been propel the labour force so they can accomplish their own as well as hierarchical objectives really and effectively in a time period. It includes in making the readiness to play out a given undertaking. It will help in improving the efficiency of the representatives with the goal that they can give their best potential. When contrasted with demotivated workers, individuals who are spurred are bound to give their earnest attempts towards the achievement of the authoritative goals. Satisfactory definition of motivators plans assists in work fulfilment of the representatives and they with contributing their endeavours towardstheoutcomeofthebusinessundertaking.TheMaslow'sprogressivesystem hypothesis of inspiration states how to spurs human in the association to satisfy their requirements in a various levelled request. It expresses that human activities are persuaded by specific physiological requirements and addressed by pyramid of necessities. There are 5 degreesofitthatarephysiologicalrequirements,well-beingandsecurity,loveand possessions, regard and self realization. Inspiration content ďˇERG Hypothesis- This hypothesis can be alluded as the augmentation of Maslow's order hypothesis and was propounded in 1969 by Paul Alderfer. There are three basics that a worker wants to fulfil. A representative can't go further in the event that his earlier requirements are not satisfied, he needs to accomplish them first and afterward just push ahead. The basics of ERG hypothesis are talked about underneath: ďˇPresence- Each individual needs to fulfil his essentialrequirementsfirst and afterward just ponders the further necessities. The fundamental necessities of an individual includes water, food, sanctuary and sound well-being. They are alluded as the endurance fundamental of a person. ďˇRelatedness- Every one of the social and relational connections goes under this part, for example, keeping a sound connection with companions, family and family members. A singular need to fulfil this in the wake of satisfying the endurance needs and feels positive by connecting with their friends or family members.
ďˇDevelopment- Self-improvement is the principal part of the person in this part. An individual can be less useful in the event that he isn't persuaded in an association and hampers the time in accomplishing the objectives. The representatives ought to zero in on their improvement which helps the association in the compelling working. Equity theory of Motivation It is defined as the process of motivation that motivates the organisation and the employees of the organisation to stay motivated throughout their work process. It can be external factors that are money, status and the environment as well as internal factors that are guidance, internal business environment and many other. The theories of motivation uses at workplace which results in enhancing the productivity and the effectiveness of the employees. The basis of the motivation theory us based on the identification of the individual needs and wants from the organisation and fulfil that needs in order to generate the working as per the business needs. It evaluates the relationship between the workers and how equally or fairly they are treated and motivated in terms of their work. The theory provides different variables which affects on the motivation process and these factors are given below: ďˇInputs- These includes the all the wide range of the components that contributes in the job of the employees that are employee education, commitment towards work, experience that they have and their efforts and loyalty towards their work. ďˇOutcomes- It us defined as the rewards employees get after their work in the business. These includes the direct pay, bonuses, social rewards, job security and the fulfilling the psychological needs of the employees. ďˇEquity- It the level they are treated and how its effects on the motivation to make the m contribute on their job more. This process provides constant contribution in context of generation of the work. ďˇOver-rewarded-It is defined as if employees are over rewarded for their work this results in the imbalance in the relationship of the employees towards their work. ďˇUnrewarded- Being unrewardedmakes employees demotivated because of the feeling of being treated inequity and its impacts on the their working. Critically evaluate how to influence the behaviour of others through the effective application of behavioural motivational theories, concepts and models. The theories of the motivation and the concepts are the major influencing factor for generating effective organisational behaviour in the organisation.The behaviour of the
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employees of Tesco can be well analysed on the basis of theories provided. The Equity theory of motivation will when be applied to the company it will influence the behaviour both in negative and positive sense. Positively when employees will be considered equal and will be rewarded for the work they will be doing, they will get the motivation to work with more efficiency and vigour for the company. Negatively, when the equity theory will be at place, the person will be treated equal with others. Then he or she might not be willing to show efficiency at length as no advantage for that will be given and equal treatment like others will be the policy of the company. The loss of skill utilization will be the result and the highest level of efficiency will not be reached by the employee.In context of Tesco they are motivating their employees by various techniques such as effective salary and the rewardsby the application of the different theories. Critically evaluate the relationship between culture, politics, power and motivation That enables teams and organisations to succeed providing justified recommendations. There are business activities that defines the politics and the culture of the business organisation. Organisation power is base for the individual entity that makes them work and achieving the goals of the organisation. In the development of the organisation there is a need to provide effective culture at the workplace that motivates the employees to work more according to the capability. These four factors that are culture, politics, power and motivation plays a very important role in making organisation successful. An organisation should make implementation of these four aspects in the correct way. In the context of Tesco, they are working to improve their culture more which results in enhancement in productivity. Make sense of what makes a compelling group instead of an ineffectual group In each association, it is expected to have a compelling group that assists in dealing with timing, cost and endeavours of the organization. The organization ought to employ talented staff and guarantees that sound instructional courses are given to them to building a compelling group. Tuckman hypothesis of them advancement expresses the 5 phases of group shaping that are framing, in this groups acquainted with one another and task distributed. Raging, itâs an underlying phase of work and excitement. Norming, settling groups and work on shared objectives remembers for this. Performing, it incorporates comprehension of solidarity and shortcoming of each and every representatives and aiding each other in working. Dismissing, it was the finish of the undertaking and performing stage
where groups disband. Representative ought to contribute its endeavours towards making a venture fruitful. Clarification Successful group- Each group has a dream which all in all contributes towards the finishing of errand. They give their best commitment and the result should be visible in the result after the consummation of the assignment. It makes the association sound and working becomes more straightforward in working aggregately with gifted and capable representatives. Incapable group- Ineffectual groups are those gathering who don't know about their obligationsbecauseof absenceofinstructionalcoursesand aredubiousaboutothers assessment. The gathering isn't figured out in an inadequate manner. Qualities of viable and ineffectual group Compelling Group ďˇThe colleagues of compelling groups are focused on their work. ďˇEveryoneoftherepresentativesareavailabletosharetheirperspectivesand contemplations and take part in the dynamic cycle. ďˇThe individuals have total trust and confidence on one another. ďˇThe group centre on the arrangement instead of faulting the others for the purpose. ďˇAdaptable with regards to timings and the choice. Part Commitments Compelling group - The individuals from this gathering contributes their earnest attempts in each undertaking that they have allotted to. It will prompt the positive result of the given undertaking.Eachpartcontributestowardstheculminationofundertaking.They accentuation on the gathering as well as on self-awareness as well. Inadequate group - In this group, just couple of individuals give their commitment and the rest adhere to their directions. They don't contribute their earnest attempts for the fulfilment of goals. This outcomes in bring down the viability of the assignment and may prompt defer in accommodation of undertaking. Independent direction Successful group - All the colleagues shares their perspectives during the time spent direction and each part values the perspectives on every one of the individuals. They centre on taking a common choice as opposed to taking a solitary choice from a functioning person.
Inadequate group - The choices are taken without the acknowledgment of the colleagues and with a silly translations which brings about the downfall of the business endeavour. They don'tbreakdownthemostidealoptionsthatanyonecouldhopetofindandtakes insignificant choice. Administration Compelling group- The group chief don't attempt to overwhelm different individuals and values the each view and contemplations that they have shared. He guarantees that each colleague get persuaded which helps in successful errand consummation. Inadequate group- The pioneer attempt to rule its subordinates and the power stays in the hand of leader. It include no idea of its colleagues and exploits being a pioneer by ruling its partners. Goal of Struggles Powerful group- The colleagues attempt to tackle the assignment clashes by common correspondence and recognizing the main driver of the issue and addressing it in extremely successful manner. They settle on the best choice whether it is given by the pioneer or its subordinate. Inadequate group- The colleagues don't zero in on settling the struggles yet fault each other about the reason which prompts the expanded disappointment among them. This contention won't get arranged except if they work in an agreeable and cooperative way. The teamand group developmenttheoriesareanalysedandthedevelopmentis supported by the dynamic cooperation The organisation supervisor implements and comes with the Tuckuman development theories and model in order to enhance the nature of the cooperation among the team members of a company. by using all these the head is capable and has the ability to show the improvement and amendments in achieving the objectives and the goals of an organisation. The Tuckman theory or the model is explained in the five stages which encompass forming, storming, performing and adjoining. With regards to marks and spencer, the Tuckman model should be applied and critically analyse by the team and assign the work according to which caters for their abilities and capabilities.
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The concepts of philosophies of the organizational behaviour in the organizational context of business situation The basic crust of the organisation's behaviour is to have a strong and better relationship and a bond between the individuals and with the people who work in the company. the proper detail and the explanation of the concepts are given below: The difference in individuals in the organisation: every induvial ha their own unique qualities and different thought process and opinions. So valuing and giving the worth of the thoughts and the ideas and as well as acknowledging and appreciating them for their work. Marks and spencer make their employee valued and worthy to be part of the association. The motivation of employees: in order to boost the morale level of the workers and fulfilling their basic needs and the satisfaction in order to enhance and increase the level of work and gain the profits of the organisation. By not encouraging or motivating them they feel burnout and lose interest to work in the organisation. As the organisation marks and spencer should enhance the worker motivation in order to achieve the higher level of prdict9ivity. Employee perspective: the individual thinking tells and unfolded numerous things about them. As the worker's perspective is different from the fellow employee's. Marks and spencer should analyse and evaluate layers as well as examine their employee perspectives according to and for catering for the company productivity level. Social system: it encompasses the bond and the relationship with the fellow employees and it can formal or formal. The company should be building an informative bond with the employees by interacting with staff and communicating. Employee dignity: individual dignity should be intact and not harmed and should be maintainedintheworkplace.Theorganisationshouldrecogniseandgivetheman appreciation of their hard work and for the achievement accomplished so far.
Interdependency of interest: organisational and the worker are interdependent and interlinked and both of them need each other. There is a set of opportunities available that should be used and both the parties should accomplish certain goals. Employee involvement: the employee should take the part in every sort of the activities which are there and the solving and help in resolving all the queries and problems which might occur and give their opinions. There are a few models and philosophies in the organisation. Autocratic model: in this leader takes all the decisions and controls the organisation without listening to other opinions. The decision has only one side and their thought and beliefs are self. The organisation marks and spencer should not implement this model it will become a barrier for the company in the long run. Directive model: in this the goals and an objective are set and told to the individual it and this model should definitely be used for achieving the higher set of goals and the objectives. Supportive model: in this model, it is assumed and thought that the employee or the worker has the full-fledged knowledge and they do not need much help marks and spencer can give the right environment for the employee to grow and showcase their knowledge. Explore and examine the concept and model how it has influenced in an optimistic and pessimistic way. By encasing and applying these theories and the different concepts on the workers and using the distinctive leadership models which help in evaluation and examination of the behaviour and the abilities as well as the capabilities to achieve the goal. It will also enhance the level of satisfaction the worker gets in a job. this will motivate and ensure that the workers are moving in the right direction. The marks and spencer will be highly helped ad their employee skills are moving in the right direction and the goals. The organisation can assign the work accordingly. Evaluate and examine the relevance of team development theories and the models in regard to the organisation's behaviour and the concepts.
The team development theories and model are on the basis of the Tuckman theory: Forming: in this phase, each and every member gets to know each other and tries their level best to build the strong on and the relationship and they share the expectations with each other they possess for every person in a team.This way the business of Tesco will grow and development will be there. But it can lead to the loss of efficiency too. Storming:inthis,theygivetheirthoughtsandideasandthentheyworkontheir project.Tesco will be benefited from storming as few of the teammates may be having innovative ideas which will help the working of others too. Norming: in this phase, the team's main goal and objective are to provide the accomplished task and do this in an effective manner.Norming may with being beneficial can also be driving force for the stagnation of the innovation in the company as goals are pre-set. Performing: in this phase, the focal point is the effective and achieving the efficiency.Tesco by working on the performing view may bring the best human resource skill from the employees. With the regards of the organisation, they should understand and have the full insight and depths about the worker's ability to perform and achieve the task ad well the work is done in a continuous and steady manner. Conclusion From the report, it can be summarized that motivation is extremely essential for the workers and for the business organization. Each and every individual should be highly motivated in order to achieve a profit level. there are significant numerous theories which will enhance the productivity level and the distinctive psychologist advise using these to achieve a higher level of motivation. the organizationâs culture is also necessary to work in an effective and constructive manner. The work environment should be favorable and the workers should be motivated to work and accomplish the set of goals which are required to reach the higher heights. to provide quality services to the consumer the worker should be happy and satisfied.
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