BBC Organisational Behaviour Report
Added on 2020-07-22
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Organisational Behaviour
Table of ContentsINTRODUCTION...........................................................................................................................1PART 1............................................................................................................................................1TASK 1............................................................................................................................................1P1 a) Earlier organisational culture at BBC................................................................................1P1 b) Culture, power and politics at BBC...................................................................................2TASK 2............................................................................................................................................3P2 a) Content and process theories of motivation.......................................................................3P2 b) Evaluation of motivational techniques that can improve the effectiveness in the teamswithin BBC..................................................................................................................................3P2 c) Improved level of motivation within BBC helps in accomplishing organisational goals..4PART 2............................................................................................................................................5TASK 3............................................................................................................................................5P3 a) Identification of different types of team within BBC.........................................................5P3 b) Effectiveness in teams within BBC....................................................................................6TASK 4............................................................................................................................................7P4 a) Ways to improve productivity and team performance of BBC..........................................7P4 b) Main barriers to effective performance of employees within BBC...................................8CONCLUSION................................................................................................................................8REFERENCES..............................................................................................................................10
INTRODUCTIONOrganizational behaviour (OB) is the study of the way people interact within groups. Inaccordance with this context, the organisational culture of BBC will be examined in thisassignment (Russo, Linares and Santos, 2013). By using various cultural assessment tools andtypologies, the earlier organisational culture at BBC will be assessed in this report. The culture,power and politics that impacts and influences the organisational behaviour of the company willbe evaluated in this report. The effectiveness in teams at the organisation will be assessed withthe help of content and motivational theories and the improved level of motivation within BBChelps in achieving its targets and goals will investigated in this report. Different types of teamsand effectiveness of team work will be highlighted in this assignment with the help of varioustheories and models. Eventually, appropriate organisational theory will be identify that help inimproving the productivity and profitability of BBC and main barriers to effective performancewill be discovered in this assignment.PART 1TASK 1P1 a) Earlier organisational culture at BBCAn organization is a setup where individuals (employees) come together to work for acommon goal. It is essential for the employees to work in close coordination, deliver their levelbests and achieve the targets within the stipulated time frame for the smooth functioning of theorganization. From the analysis of BBC, it was identified that the early organisation culture atthe organisation was power culture. This can be explained with the help of Charles Handy Modeof organisation culture (Russo, Linhares and Santos, 2013).Handy describe the power culture as spider’s web. In this context, he stated that in spiderweb, all the important and vital spiders reside in the middle of the web. In organisational context,all the important person and authorities are at the middle of the organisation and is surrounded bythe ever widening circles of intimates and influence. In case of BBC, the early organisationalculture focuses more on power. Most powerful and influential people and authorities weresurrounded by that employee who wants some power in the organisation. Size is a problem for power cultures. They find it difficult to link too many activities and retaincontrol; they tend to succeed when they create new organisations with a lot of independence,although they usually retain central financial control (McAdam, Miller and McSorley, 2016). In1
early BBC, power remains in the hands of certain and limited people and they were accountableto take important and vital decisions. These people were the ones who enjoy special preferencesin the organisation. This leads to increase in conflicts and disputes. Many employees sufferedfrom harassments and torture given by the previous authorities of the company. It wasconsidered as dictatorship in the organisation and many employees left the company due topower culture of the organisation (McAdam, Miller and McSorley, 2016). This not only impactson the reputation of BBC, but also leads to degradation of growth and development of theorganisation. Thus, the power culture at BBC was disgraceful, that influences the employees ofthe organisation and degrades the reputation and goodwill of BBC. Many employees felt unsafein the company and they leave the organisation without giving another thought.P1 b) Culture, power and politics at BBCPower and politics play a huge role in business, from governing how decisions are made to howemployees interact with one another (Shafritz, Ott and Jang, 2015). The power, politics andculture affected early BBC greatly. The power culture of BBC refers that only certain andspecific people have power and authority in their hand and they have particular rights to makedecisions. This was also known as dictatorship at BBC. In this, many employees was bullying,harassed and abused. This affects negatively as these employees left the organisation and marketreputation of the corporation started to diminish adequately. Further, politics in the organisationwas normal. Those who possess power in the organisation, plays politics and influence theemployees negatively. These authorities motivate employees to perform by coercion them withjob loss and punishments. In 2014, the management of BBC appoints new Human resource Director, Valerie Hughes-D’Aeth. The aim of new director general was to eliminate the power culture from theorganisation and convert it into people management. By implementing certain strategies andtransforming human resource policies and practices, the organisation now become peopleoriented organisation (Dörrenbächer and Geppert, 2014). Employees feel safe and they desire towork with the organisation with full determination and motivation. Their behaviour towards theorganisation converts from negative to positive effectively and efficiently. The priority of thecorporation breaks down in three key areas which redefine the BBC structure. The key prioritiesare to provide fantastic programming and content, revamp the organisational culture to attractand retain employees and frequent transformation in human resource polices of the2
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