Organisational Behaviour: Effects of Culture, Power and Politics on Team Behaviour and Performance

This report discusses the effects of culture, power and politics on team behaviour and performance in Organisational Behaviour. It also covers the role of content and process theories of motivation within an organisation and explains what makes an effective team as opposed to an ineffective team. The report is based on the case of 4 com plc, a telecommunications company in Christchurch, England.

ORGANISATIONAL
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P 1 Effects of culture, power and politics on team behaviour and performance....................1
TASK 2............................................................................................................................................4
P 2 Role of content and process theories of motivation within organisation........................4
TASK 3............................................................................................................................................5
P 3 Explain what makes an effective team as opposed to an ineffective team......................5
TASK 4............................................................................................................................................9
P 4 Concepts and philosophies of organisational behaviour within organisational context. .9
CONCLUSION..............................................................................................................................10

INTRODUCTION
Organizational behaviour can be understood as the Research of communication among
the organization with its workers in the company. It is also very essential element that is being
utilised by several of nation in order to conduct the practices of its workforce. In accordance to
this topic leaders or managements of the organization need to communicate suitably with their
employees and concentrate on solving their issues that is associated to the functioning in the
organization (Abbas, and Dogan, 2022). Moreover to this the following report is based on the
organization 4 com plc. The organization was founded in the year 1998 and it is basically
situated in Christchurch England. The respective organization concentrate on providing telecom
services to their consumer base. They also provide several different services which are
broadband services, maintenance of phone, management of call, and call recording as well. In
addition to this the following report will cover about the influence of culture, power and politics
on the behaviour of the members of the team and it will also cover about several different
theories of content in process. Moreover to this it will also cover about the brief explanation
regarding the several different methods provide assistance to the organization in accomplishing
their long term goals as well as objectives.
TASK 1
P 1 Effects of culture, power and politics on team behaviour and performance
Power, politics and culture are the several elements which is the very crucial part in the
functioning of any of business organization in which culture refers to the environment in which
the members of the organization before basically function with having several responsibilities
and duties. In addition to this the culture of the organization need to be healthy as well as
friendly for the people. In relation to the respective organization 4 com plc management has
implemented its own culture in the organization. Management is basically concentrated in order
to accomplishing the goals and objectives for the long period of time and also establishing the
strong position in their existing market area (Bakeer, Nassar, and Sweelam, 2022). Moreover to
this leaders or managers of the team as well as organization focus in providing the suitable
atmosphere to their workers and also focused in solving the issues which are linked to
functioning of the organization effectively. Due to this it offers optimistic goodwill to the
organization among members of the team as they will work with more motivation in order to
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accomplish the target and task in an effective as well as efficient way. Moreover to this hence it
can be understood that the culture is offering suitable outcome to the organization because of
enhanced level of performance and productivity of the workers. Apart from this power refers to
the influence of management on the entire productivity as well as performance level of the team.
If the authorities and power of the organization are given in the wrong hand then it can lead to
decline in sustainability of the organization. This can also lead to minimization of entire
consumer base of the organization and therefore management of 4 com plc focusing in consider
suitable strategies in order to recruit suitable leaders or management for the organization in order
to accomplish long term sustainability and success in the market area (Choong, Ng, and Lau,
2022).
Moreover to this politics means to the practice of working not appropriately in the
commercial business. In addition to this members that are having major authority can be bids so
the managers or leaders of the respective organization for comp else requires to observe all the
functioning which are happening in the organization and if they are suspicious to anything
inappropriate among their workers then they should focus on removing search problems and
issues which can assist the organization in increasing the level of motivation among the workers
which will assist them in increasing their productivity as well as performance for the long period
of time as it will lead to the accomplishment of long term targets as well as goals of the
organization.
In relation to the organization 4 com plc management can implement model which is handy
theory in its functioning In accordance to can you talk into this theory there are several kinds of
the culture in the organization that influence the behaviour of the team as well as members of the
team which is described below in brief.
 Power culture - This type of the culture refers to the power or authority that are assigned
to few members of the organization. Hence freedom of the workers that are functioning
in the organization can get affected in this and because of this they can be not able to
provide their ideas as well as opinions. In in addition to this management of 4 com plc is
focused in observing that the power is basically centralised workers and it tend to make
them demotivated (Cross, and Carbery, 2022). Moreover to this management make the
rules of the organization in accordance to the advantages and which can increase the level
of motivation of the workers in the organization as well as in the team.
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 Person culture - In this type of the culture management basically give all the rights to
their employees in order to provide their ideas and opinions regarding the betterment of
the organization. In relation to the organization for comp else this has been determined at
the leaders or the managers of the organization focus on offering suitable rights to their
associates which leads to the enhancement in the level of motivation among the workers
and it can help them in increasing the performance and productivity level together with
the accomplishment of the goals and objectives of the company (Dameria, Parama, and
Nia, 2022).
 Task culture - Task culture refers to the Formation of the groups in the organization with
having the aim of Accomplishing the task and goals also with solving the several difficult
problems of the members of the organization. In context of the organization 4 com plc
management can opt this type of culture in which their leaders or managements can be
more capable to enhance the level of profitability yeah as well as performance of the
company. In addition to the several critical conditions of the employees can always be
solve by the leaders or managers of the organization.
 Role culture - In this type of the culture it will assist the organization increasing
Performance level of the workers in the organization together with their entire level of
motivation. In this several different set of the skills of the workers can be utilised in the
effective as well as efficient way.
Management of the 4 com plc focused in implementing the task as well as power culture
in its functioning in the organization because it will assist the organization in having the edge
over their competitors a because of the enhanced level of encouragement among the workers
because of the appraisals and rewards on the basic ground of their capabilities as well as
experience.
In addition to this power is the capability of impacting the behaviour of others in which it
can effect the practices as well as accomplishment of the goals of the organization optimistically
or negatively (De Clercq, Fatima, and Jahanzeb, 2022). In case of the respective organization
this can impact the decision making of the organization and transactions as well and there are
several different types of the power which are described that can affect the behaviour as well as
attitude of the workers that are functioning in the organization in the optimistic or negative
manner. Also positive power provide assistance in maintaining as well as enhancing the
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environment of the work as well as interpersonal bond among the members of the organization
with the management. Management of 4 com PLC utilise several reward power for their
company in accordance to enhance the motivation and encouragement of the workers in order to
make them perform more suitably and effectively. Moreover to this politic has a very crucial role
in the decision making of the organization which is basically associated to the communication
among the organization with its workers. In addition to this it is also utilised in order to
accomplish the goals and objectives of the organization and it is implemented by the respective
organization in order to influence their workers in the optimistic way in order to make them
function more effectively as well as efficiently with having the aim of achieving their objectives
(Frigotto, and et.al., 2022). Whereas negative politics can lead to the changes in the organization
enrich it can also lead to the scarcity of the resource which can hamper the functioning of the
organization For the long period of time in order to eliminate this Managers or leaders of the
organization need to suitable information to their workers.
TASK 2
P2 Role of content and process theories of motivation within organisation
Motivation it’s mandatory for all the people as it offers internal power in order to
accomplish the particular task. In addition to this management of 4 com plc need to focus on
providing inspiration to their employees in order to get success and sustainability for the long
period of time in the services business of telecommunication.
Moreover to this content theory is known to be one of the earliest model of
encouragement. This basically means to the theory of need as it represents major concern
regarding the basic needs of the employees in the organization (KALAIARASI, 2022). Also
Maslow’s needs hierarchy belongs to this category of content theory that is describe below in
brief. Maslows Hierarchy of Needs
1. Physiological needs - It involves the basic requirement of the human being that is air,
shelter, water, food, clothes and various more. Hence management of the respective
organization for competency focus on monitoring if they are employees are possessing
these kind of facilities and their requirements are fulfilled.
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2. Safety and security - This type of requirement refers to the protection and safety of the
individual as well as working condition in the organization. In addition to this human
resource management of the respective organization 4 com plc need to make sure that the
organization is providing enhance level of safety and security to their workers.
3. Belongingness and love - In accordance to this theory after the accomplishment of the
safety and psychological requirements of the people then attention, care and affection are
expected from the employees in the organization from the management. In respect to the
4 com plc management need to provide suitable opportunities to all the members of the
organization in the process of decision making as it will assist them in fulfilling this
requirement also (Kaufmann, Borry, and DeHart-Davis, 2022).
4. Esteem - It refers to the pay respect to the individual as well as treating them with more
appreciation in their work. Management of the respective organization need to
concentrate on this requirement as well as cater appreciation to all the employees that are
deserving through providing them suitable rewards as well as compensation.
5. Self - actualization - This is the last need of this theory which is linked to the growth as
well as development of individual. So the commercial business needs to provide
appropriate opportunity to all their employees in order to make them groove and because
of that they will show more enthusiasm in order to accomplish the goals and objectives of
the organization.
Process theory of motivation
 Equity theory - It shows the opinion and ideas of a person on the basic ground of
treatment which is done in the level of organization. In addition to this management of
the respective organization or to create such an atmosphere of the organization so that the
employees of the organization might not feel any type of inferiority complex (Kumar, and
et.al., 2022).
 Goal setting theory - This theory is basically introduced by Edwin Loke In order to
show the significance of the encouragement and motivation in the commercial business.
In relation to the organization 4 com plc management or to create several major
objectives as well as goals for their employees so that they accomplish them in the
efficient as well as effective way.
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TASK 3
P 3 Explain what makes an effective team as opposed to an ineffective team?
In order to form an effectual team this is crucial for the managers or the leaders of the respective
organization in accordance to consider the model of Tuckman in development.
 Forming - It is known as the initial level in which responsibility as well as role of the
employees are not clear. So before creating any type of the team management of the
respective organization need to allocate and guide the target add task to all the individual
data functioning in the organization so that they can work effectively and efficiently
(Kumar, Panda, . and Pandey, 2022).
 Storming - At the time when the employees of the organization starts functioning in a
group major conflicts can increase because everyone works with their own ideas and
opinions. Hence enhancement in the situation of conflict need to be managed
appropriately by the leaders or the managers of the respective organization so that focus
can be in order to complete the goals and objectives of the organization. In addition to
this employees tries to prove themselves by representing their capabilities as well as
talents at the time of taking several crucial decision regarding the betterment of the
organization.
 Norming - In this level duties as well as rules of all the individual is guided to them so
that they do not be possessing any type of confusion regarding the goals and objectives of
the company. In addition to this leader of the team focus and able to solve the problems
as well as conflicts which can happen among the members of the team as well.
 Performing - This level is linked with the performance of the team which is entire unit is
currently ready to execute their plan of action as well as different strategies. Leaders or
managers of the respective organization focus in inspiring their associate in order to
provide then more motivation which can assist in making them more hard working.
Moreover today’s leader also need to make sure that the goals as well as objectives of the
organization can be accomplished effectively as well as efficiently (Lönnqvist, and et.al.,
2022).
 Adjourning - It is considered as closing stage. All works are bind up by workers after
completion of each and every task. It is the duty of unit leader to check that all project are
done with quality. This is the last level of this theory in which every task or work hour
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completed by the employees and after that it is the obligation of the manager or the leader
of the respective organization in order to monitor that every work is done in an effective
as well as efficient manner by the employees.
Belvin theory can also be implemented in order to make effectual team of the respective
organization and it is described low in brief.
Action oriented roles -
 Sharper - These type of the people focused in providing the several different challenges
to the team in order to make them more vector through making them encounter several
difficult conditions in the organization
 Implementer - Workers are basically accountable execute several different techniques
and strategies in the operations of the organization they basically attempt to construct and
effectual workforce as well as make the several effective strategies into the reality
(Navarroa, Rueff-Lopesb, and Laurenceauc, 2022).
 CF - It basically means to the complete finisher in which they are possessing the
obligation of monitoring search task which already get prepared. Hence if any type of
error or anything was which is having the mistake is identified by the manager or leaders
then they can immediately tell this to upper level management in order to rectify that
error. Hence these mistakes can be solved by monitoring more appropriately in the
operations of the organization.
People oriented -
 Coordinator - These persons are known to be the most crucial individual in the
organization that basically has the role of chairman in the organization. They offer
suitable direction as well as guidelines to the members of the organization and if they are
having any difficulty they focus in solving it. In addition to this the main aim of this type
of the personalities to basically communicate as well as interact with the members of the
team as well as they provide assistance to them in the several complex time.
 Team worker - they commonly focus on performing within the team in order to achieve
the several different task as well as goals of the company (Okolie, 2022). In addition to
this they commonly act as the mediator and they’re having the flexible as well as
diplomatic nature as well.
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 Resource investigators - several different strategies as well as innovation techniques are
formed by these individuals as these people are curious as well as creative in their nature.
Moreover to this search type of the people focus on determining the sufficient assets as
well as resources are there in the organization or not (Oppong, 2022). Hence they tried to
allocate the resources to the several different team in the effective as well as efficient
manner.
Thought oriented roles -
 Monitor – Evaluator - These people are possessing the obligation to evaluate as well as
examine the opinion which are given by other members in the organization. These people
also evaluate all the optimistic as well as negative element of every ideas and strategies.
After the evaluation suitable decision are taken by them
 Specialist - They are known to be one of the most crucial member of the organization
which consists of enhanced level of understanding as well as knowledge and they are also
known to be the experience in their own field of area. In addition to this several
obligations of these people is to provide suggestion regarding the alteration and they also
recommend the appropriate Strategy to the company.
 Plant - They are known as the innovators of the organization that basically offer new
strategies and techniques to all the members of the organization. They are also known to
be the risk bearer as they are the only people that impose the technique or strategy in the
functioning of the organization as well.
So in this case any effective team is one in which all the people is encouraged as well as
satisfied by the organization. In addition to this they also need to be efficient as well as effective
in their capabilities as well as their own area of expertise as well. Every of these elements are
basically there in the team so it is known as the effectual team.
. Hence it can be also understood that the management of 4 com plc need to implement several
different theories which are described above at the time of managing the efficiency as well as
effectiveness in their several different teams as this will provide assistance to the company in
making the several different effectual groups as well (Prasetyo, 2022). It requires to be more
productive for the entire business as well.
Problem Solving Team- These type of the teams are basically applies to solve specific
issues which are occurred in short period of time. In relation to the organization management is
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encountering several different financial problems then in order to overcome they can recruit
several different manager of finance in order to resolve it
Self-Managed Team- Every member of the group can take several decisions through
their own cells and they are focused in tackling the group which are self-managed as there are no
involvement of the manager or the leader of the organization. All the members that are
functioning have the capabilities as well as talent for accomplishing the task and take the
Effective decision.
TASK 4
P 4 Concepts and philosophies of organisational behaviour within organisational context
In accordance to evaluate the idea of the organization behaviour management of the
respective organization need to focus on various theories in which few of them are described
below
Path goal theory - This theory is entirely based on particular behaviour as well as style
of the managers or the leaders of the organization that might be sufficient in accordance to the
working environment of the workers in the organization. The main goal of this type of theories to
enhance the level of motivation among the workers in order to make them tribute in
accomplishing the long term goals as well as objectives of the organization in an effective as
well as efficient way (Rodríguez-Escobar, and Lissillour, 2022).
 Achievement – orientated behaviour - Managers or leaders that are utilizing this type
of behaviour in the organization basically set goals for the particular groups or the teams
and make them challenge in order to compete for the same. If the teams are not able to
accomplish the goal then they focus on providing suitable training and development to
their workers in order to support them for the expected and desirable outcomes.
 Supportive leader behaviour - Few of the manager basically focused in several
psychological problems that are occurring in the organization. In addition to this leaders
basically assist the stressed workers through providing them suitable motivation and there
main aim to lower down the level of stress among the workers in the organization.
 Directive path goal clarifying behaviour - In this type of behaviour managers or leaders
focus on providing suitable clarity to their workers in you know guardians to the goals
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and objectives and expect their workers in order to accomplish those goals before the
given deadline in the effective as well as efficient manner as well.
 Participative leader behaviour - In this element managers concentrated on providing
the suitable consultancy to their workers at the time of taking several decisions as it can
assist the workers in increasing their level of motivation as they are being involved in the
decision making of the organization for the betterment of the company.
Social capital theory - In accordance to this theory social relationship is constructed
with the employees in the organization. Management of the respective organization need to focus
on paying major attention on their social capital theory. In addition to this in this theory leaders
are accountable to manage the suitable atmosphere of the organization by their societal bond.
Please provide support to the organization in linking the workers with the management
effectively and efficiently (Taufique, and et.al., 2022). Together with this it can also assist in
minimising the level of confusion among the workers and increase the performance level of the
employees which will lead to the long term success as well as growth of the organization in the
market area in which it is functioning. Apart from this management of 4 com plc must focus on
several different barriers which can enter the performance of the organization and those barriers
are described below in brief.
 Ineffective management of team - Inappropriate and ineffectual working of the group
can influence the decline in the performance of the company and if the employees are not
security functioning there task effectively then it can hamper the performance level of the
organization as well as they are long term growth in the market area.
 Absence of proper training - If the organization is focused on catering and providing
training and development session which is not suitable for the employees that can lead to
the Inefficient and ineffective accomplishment of goals and objectives of the company.
Hence management of the respective organization need to provide suitable programs of training
to their workers which can assist them in achieving the targets effectively.
CONCLUSION
From the above report it has been concluded that organizational behaviour is the crucial concept
which can be executed by the respective organization. Managers or the leaders of the respective
organization need to act appropriately with their workers in order to make them implement the
suitable culture in the organization. Jaya in addition to this management of the respective
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organization can implement several different theories and models which are linked with the
requirements of the workers now as it can assist the company in increasing the level of
motivation which can lead to the long term sustainability of the organization in the market area.
Moreover to this several barriers are also being represented in the respective report that can
influence negatively on the organization and apart from this impact of the politics, culture and
power on the productivity as well as performance level of a person and also on the whole group
can be positive or negative.
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