Organisational Behaviour: Culture, Communication, and Employee Motivation

Organisational
Behaviour

Table of Contents
INTRODUCTION..........................................................................................................................1
MAIN BODY...................................................................................................................................1
Organisation culture...............................................................................................................1
How the culture helps in improving the organisational effectiveness while focussing on
communication.......................................................................................................................3
Identify the role of culture on employee motivation..............................................................5
Describe how the company could use the culture of their organisation for bringing the success
................................................................................................................................................6
CONCLUSION................................................................................................................................7
References:.......................................................................................................................................8
Books and Journals.................................................................................................................8

INTRODUCTION
In the organisation there are people who work and achieve the objectives of the company
according to the rules and procedures of the company(Yu and Huo, 2019). Organisation
behaviour includes in what way personnel of the organisation affects the working. Organisation
behaviour includes the management and understanding of the people working which helps in
developing the interpersonal relationship of the employees. This concept is developed to make
the predictions about the individuals and if the company top management identifies the
behaviour then they would be able to understand all the things very easily and will frame the
activities accordingly. Unilever is a consumer goods company which is a British multinational
company which was founded in 2 September, 1929 and has headquarter in London, England.
The company produces different types of products ranging from food, soft drinks, baby products,
ice- cream, beauty products and many more. This report will cover the organisation culture and
how the culture improves the organisational effectiveness with a focus on communication. In
addition with this, the report will also cover, role of culture on employee motivation and how the
company can use the culture of the organisation for the success.
MAIN BODY
Organisation culture
Organisation culture is the rules, environment and the practices which inform the employees
regarding the values of the company. Leaders of the company are responsible for developing and
organizing the culture of the company. Unilever develops the corporate culture which is of high
performance and quality which can be done through continuous monitoring, support and
commitment. Unilever has effective communication and there is flexibility in doing the things in
which employees does not feel restricted and employees receives good understanding with the
fellow employees and gets a good office space (Teoh and Hassard, 2020) . The values of the
company has to be developed in which the leaders of the Unilever work hardly. The company
works hard on constant improvement and integrity which helps in development of the
employees. Building values such as honesty, trust, commitment towards company and consumers
is what Unilever aims for and works in this direction. Unilever believes in developing positive
environment which will develop and create positivity in the minds and working of the
employees. The team members must be empowered and develop flexibility in which rewards and
1

incentives are also provided to them. Unilever always try to employ those people who are
talented and can do anything to achieve the objectives of the company(Tafvelin, Isaksson and
Westerberg, 2018). Those people who bring innovation in the company management and in the
products which could be according to the public demand. Unilever have to improve policies to
bring more diversity in the culture and have bring some improvements in the information
technology. The organisation culture can be explained with the explanation of Charles Handy
model of organisation culture in context with Unilever-
Charles Handy model-
According to him the organisation culture is divided into 4 parts which must be followed
by every company which is explained as-
 Power- Power means that all the authority is in the hands of people individuals which
make them powerful. In context with the company, the power is generally is in the few
hands of people and they give the work to the subordinates in which the subordinates
can’t do anything but have to follow all the rules which the top management has said to
them. Unilever is not having this working culture which does not provides any flexibility
to people and where they can’t even involve in the decision making process of the
company. Leaders and mangers have some power but it is not only restricted to make and
making authoritative decisions to the employees working in the company.
 Task culture- Task culture involves formation of team in which 4-5 members are
included and they form the team. The team is based on the same specialisation and talent
in which the work is allotted accordingly. Company like Unilever requires the team
because big tasks cannot be completed individually and where each member of the team
provides the knowledge of what can be done to complete the task with productivity.
 Person culture- Person culture refers to the individual culture in which people employed
in the company considers themselves to be the most important priority then the company
itself(Berraies and Rejeb,2019). The root cause of such feeling is the culture which
pertains in the company which makes it difficult for the company to accomplish their
objectives and in this ultimately the company suffers. Unilever does not involve such
culture of independency of the employees where people employed are considering
themselves to be the most important tool and just coming for the money. Individuals
2