Organisational Behaviour: Culture, Power, and Motivation in Marks and Spencer

ORGANISATIONAL
BEHAVIOUR

INTRODUCTION.......................................................................................................................................3
Marks and Spencer’s Organisational Behaviour......................................................................................3
TASK 1.......................................................................................................................................................3
P1 The culture, politics and power of the organization and its influence on individual and team
behavior and performance.......................................................................................................................3
TASK 2.......................................................................................................................................................6
P2 Different theories of motivation and motivational techniques enable effective achievement of goals
in an organization....................................................................................................................................6
TASK 3.......................................................................................................................................................8
P3 Effective team, as opposed to an ineffective team..............................................................................8
TASK 4.....................................................................................................................................................11
P4. Concept and philosophies of organizational behavior within an organizational context..................11
CONCLUSION.........................................................................................................................................14
REFERENCES..........................................................................................................................................15

INTRODUCTION
Businesses are vast and have employees from different background and skills and make it
effective by interacting with employees in teams and individually contributing to the success of
the organisation (Kitchin, 2017). Organisational behaviour is the study of the interaction between
employees in an organisation. The behaviour of employees within the organisation is important
because they will help the organisations to grow. The chosen organisation for the report is Marks
and Spencer which as products for different categories like clothing, home products and food
products headquarters in UK in 1884. It was founded by Michael Marks and has operations in
many countries. The report includes the motivation and culture of the organisation on the
performance of the organisation, the cooperation of the employees, power, culture and politics
and different cultures of the organisation.
Marks and Spencer’s Organisational Behaviour
The culture of Marks and Spencer is important for internal environment and increasing
the performance of employees. It explains beliefs, experiences, psychology and understanding of
the culture of the organisation.
TASK 1
P1 The culture, politics and power of the organization and its influence on individual and team
behavior and performance.
The organizations are influenced by the culture, politics and power of the behavior of
individuals and team on the performance. The behavior of the human beings is different and each
of them behaves differently when the decisions in the organizations are made and they have to
understand the needs of employees. They are the most important factor for the success of the
organization as they works for achieving it. The influence of power, culture and politics are
influencing the behavior of employees individually or in teamss.
The different types of cultures

 Power culture- There are many positional powers in an organization which is enjoyed by
employees and they have control on the operations of the organization (Paull and
Whitsed, 2018). They make the decisions and employees have to work accordingly.
 Task culture- The culture of the organization is measured by the performance of
employees. The task of employees is diced and the effectiveness is on the success of the
goals achieved. The employees are motivated to perform the task in an effective way to
increase the satisfaction of the organization.
 Person culture- The employees are important in the organization because they will
increase profits and help the organization to achieve success (Larijani and Saravi-
Moghadam, 2018).
 Role culture- The organization as formed the roles of the employees and they have to
perform that to increase profits. They should be motivated to perform and it depends on
the qualification of the employees.
Marks and Spencer have a positive organizational culture is increasing the influence on the
behavior of employees and employees who are impacted in an organization, they have a
tendency to behave in an exceedingly positive way and they will work to achieve and attaining
organizational excellence as they're attached to the organizations. The culture of Marks and
Spencer is good and a positive organizational culture is provided. Good organizational culture
provided influences the behavior of employees is additionally positive. It is normal in an
organization that employeesand also the workforce have a understanding with each other.
To achieve market success, internal and external factors are increasing in the organization
which will influence the behavior of employees individually or in a teams where they will
perform effectively. The organisation should be employee centric where they will focus on
increasing the performance of employees and they will increase consumer loyalty, effectiveness
of individuals. The dynamics of the business and the operations should be according to the
external environment. The organizations should not force the employees to take the decisions
rater they should help them in the decision making and the communication should be effective in
the organizations.
Impact of power and politics on the behavior of employees