Organizational Behaviour: Influence of Culture, Politics, and Power
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This document explores the influence of culture, politics, and power on organizational behaviour. It discusses theories of motivation and the characteristics of effective teams. The content is relevant for the subject of Organizational Behaviour.
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Organizational Behaviour
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 LO 1.................................................................................................................................................1 P1 Organisation's culture, politics and power influence individual and team behaviour:...........1 LO2..................................................................................................................................................3 P2 Theories of motivation............................................................................................................3 LO3.................................................................................................................................................6 P3 Effective and ineffective team:...............................................................................................6 LO 4.................................................................................................................................................7 P4 Concepts and Philosophies or Organizational Behaviour:.....................................................7 CONCLUSION................................................................................................................................9 REFERENCS.................................................................................................................................10
INTRODUCTION The actions done by all employees within an organisation is known as organisational behaviour. To have an effective operation of the employees in an organisation this principle is used. Organisationalbehaviourpromotesinnovation,communication,jobsatisfaction,job performance and encourage leadership. This study of behaviour not just study the individual but also group performance. This study could lead to lot of effectiveness in the organisation of the works by observing them and talking to them about the factors which are not letting them do their best in the organisation. This organisational behaviour study will lead to good environment in the organisation. In the present time this study has evolved to modern theory of decision making andbusiness structure. This studyalsoincludesinfluenceofindividualandteambehaviourwhichaimsforbetter performanceoftheindustry.Thiselaborateshowthetaskisaccomplishedthroughthe motivation of leader which generates awareness of the work(Bakotić, 2016). Burberry a British clothing brand was establishes in year 1856, by Thomas Burberry. This brand focuses on the development of outdoor attire which aimed to enter a high fashioned market. Burberry have their own unique style and a pricing strategy. Burberry developed their own fabric which was breathable and waterproof which was an advancement in their own kind. Yearly revenue generate by Burberry is approximately 2732 million Euros. Its headquarter is in London, United Kingdom. 1
Organisation's culture, politics and power Culture can be defined as the values and behaviour that contributes towards the uniqueness of social and psychological environment of a business which influences the way people interact with the knowledge is created. The change will be opposed by the workers in the organization which can be used to share knowledge. Handy's Culture Model Handy’s culture model has the following four sub points. This includes the following: Power culture: Power within the culture is widespread through the hands of the person in charge which are leaders and mangers. Power making is in the hands of the few people who takes the responsibilities of various sectors of the organization which can help in the growth and development of the firm (Majumdar, 2018). The person or authority within power, decides what needs to be done on behalf of the organization. Employees are judged on the basis of the task they perform they carry out in the organization which are allotted to them which decides the growth of the employee within the organization. The person in-charge of Burberry helps in the development of the employees which helps in maintaining the work balance within the environment, which can be done to in order to make a sustainable environment within the workplace. Authority with power must deliver the work in the workplace and make the environment better which can help in the better sustainable environment. Swift decisions are possible where the leader are capable to make decisions according to the need of the organization(Agarwal, 2016). Role culture: Role culture defines the roles and responsibilities of the individual in an organization which facilitates the working culture of the environment. Power or role is flown from an order of higher authority to lower authority. Work becomes easier as the divisions are made which can help in working within a safe environment. 2
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Task Culture: Task culture is formed when the team are formed in an organisation which are formed to complete a particular task which are carried out to complete a task. Therefore power within the team will shift as the team shifts or the member fluctuates within the team. Task carried out depends on the team build which carries the task, dynamics of the task is achieved by the right mix of skills, personality and leadership. Task culture can increase the skills, productivity and personal stability in the team as well as for individual. Power is derived as there are experts which are needed for a task to be carried out at Burberry. Personal culture: In an organization a person feels superior form other astheysee the complexity of the work they achieves. Development of worker as individual is achieved as the tougher work they do in order to make a profitability to the organization. Burberry focuses on the development of the workers with proper training and facilities provided which help the employees in their growth and development. This can help in achieving the profit and market stability of Burberry. Impact of Politics- In an organization if there are inner conflicts between the workers, there are chances that the organization will not work. Workers use the tactics which help them to come out and shine as a performer which can help them to achieve the profitability as incentives. Politics within the environment can easily hinder the performance of the workers as there may be personal issues regarding colleagues which can affect the salient working of Burberry. The working environment gets affected as the workers have conflicts and are unwilling to work with one another(Brunning, 2018). Burberry faces this problem of politics, as there arises a social conflictbetween workers which affects the working environment of Burberry. Team tasks are difficult to achieve and develop core if the politics lie between workers. Impact of power- The French and Raven impact of power can lay positive as well as negative impact.In an organization if there is a wrong use of power there are many situation where workers are affected by the wrong use of power. Power has a negative impact on the minds of the workers which 3
makes it difficult for a employee's to work under such circumstances. Like there are many cases where the man with authority has a wrong use of his powers which can affect employees salient working which can affect the overall performance of the workers. There are many situations where the workers are unwilling to continue in the organisation. Influence of Power- Power plays an important role in the organization which can change the culture which are carried in the organizations. There are many cases in which power plays a crucial role in the expansion of the workers. Decisions taken can affect the working as sometimes wrong decisions are taken by the authority which can eliminate better working conditions. LO2 P2 Theories of motivation Content theory refers to why human needs change with respect to time. How humans needs change and the effects which changes with the limited time period. These changes are adapted in the organization to maximize the growth and development of the workers. Process theory refers to the system of ideas that elaborates how an entity can adapt the change and develop. Process theory focuses on the happenings which are taking place in the organization and the changes which can take place for the change . Content Theory- Content theory explains the need of person changes with the change in time. This theory explains why the need of humans changes with time (Caesens and et.al., 2016). They elaborates a specific factors that motivates the behaviour which changes the human needs. This can be explained by the help of vroom expectancy theory. Psychological needs: Psychological needs are the basic needs which are required for the employee in every firm which must be fulfilled within the organization. Every employee's needs basic requirement can be foods, clothes, sleep and basic requirements(Chinomona, Dhurup and Joubert, 2017). Burberry aims to provide a basic things which are required for the employees within the organization which helps them with the sustainability in the work culture. Many of the personal requirements are fulfilled by the wages they get, company ensures the proper payment at the time which satisfies the workers. 4
Safety needs: These are the needs which are required within the organization which can provide employees with a safe working environment which can provide a safe working environment to the employee's which are rules and regulation which are required for stability and security of the workers. Burberryassures the safe working environment with all the rules and regulation abide which can provide workers with safety within the organization. There must be a proper management if a worker works for extra hours in an organization (Coccia, 2015). There must be certain norms which must not be violated and must provide a safe working atmosphere for employees. Safety and security at workplace must be ensured by the management ofBurberry which can provide a safe working environment to the workers. Belongingness: An employee working at Burberry must be treated as an asset to the organization asthey is imparting a best of his knowledge and time to the firm. They must be treated as a part of organization and must not be left out alone(Cooper, 2016). They must be motivated time to time which can help them with a social aspect. Burberry must understand the feelings and aspects of the workers and help in the minimization of burden of workers understanding the social needs. Self Esteem Needs: These are the needs which are used to considers as the workers are needed to be motivated their self esteem must be boosted by providing them with new opportunities and responsibilities which can boost them with self esteem and upgrade their performance(James, 2017). New opportunities will generate a new working experiences and keeps them motivated. Self Actualization: Self-fulfilment must be achieved by the employee's as the worker must be distributed between workers. If the work carried out by the workers must be appropriate as per the self satisfaction the workers feels motivated and work with active participation. As the target given by Burberry is achieved it can feel the self satisfaction which can encourage and boost their self esteem. Process Theory- Process Theory is a system of ideas that explains how a work changes and develops. This process is based on how and why the particular thing is happening(Caesens and et.al., 2016). To 5
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understand Hierarchy of needs in an organization Maslow's hierarchy of need is addressed, which consists of five stages: psychologicalneeds,safetyneeds,belongingnessandloveneeds,esteemneeds,self- actualization: Expectancy- In this variable there has to be a right source of raw material available, the right job skills and having the right support to get the work done by others. Burberry makes sure that the raw materials they are using are easily available and they get the right people in the company for the right kind of work. The company is doing well because Burberry is making sure of all the small factors which helps in rapid growth(King and Lawley, 2016). Instrumentality- Employees are working with great efficiency as they are aware of the reward which can be achieved by the better performance. This will help in the better achivablity to the firm which can help in rapid growth of the firm with faster rate (Caesens and et.al., 2016). To make the task achievable the worker are required to give the rewards which will help in the better concentration of the work. Valence- There are many types of rewards which can be managed according to the need of the workers like some prefer cash intensives and some prefer extra days off which can help in maintain the employee's relationship. Motivational Techniques- This technique relates the theory of motivation which can motivate workers. Which can give a sense of motivation which can develop a fast working strategy which can help in better working of the workers to deliver their best for the organization which can help the worker to give their best with the help of motivation(Machado and Davim, 2017). Reward- The employee's of Burberry make their best efforts for the organization which can help in achieving the best of the work which can help in the stability in the firm this can be achieved by the motivation of the leaders which can help in achieving the objectives and developing sense of better working. Burberry in return must facilitate its workers by the reward managementstrategy (Caesens and et.al., 2016). Workers with best performance must be rewarded with incentives and various other rewards which can motivate workers and increase their working capability. Compensatory leaves-These are the motivational technique which can work for the motivation of the employees. the worker works in advance they can get the compensatory leaves which can 6
work as a motivation to the employees(Rhoden, 2016). Effective and Ineffective team: Effective team refers to the group of people where the people motivates and supports others. They disagrees and creates healthy conflicts which are useful for others. They task conflicts in a positive manner. Ineffective team refers to the team where evert individual does not agrees on the viewpoint of others does not supports others and help in making difference in the mindsets does not agrees on others viewpoints. Bruce Tuckman's Team Development Model Forming- Proper direction and guidance from the leader and manager facilitates the workers . Doubts that a team have are cleared by the leader. The leader must be aware to answer all the questions that there team has, be it the objective or purpose or any external relationships. Leaders of Burberry must be well aware of these factors and must always stand for the team to clear of all the doubts and carry out team work effectively (Saintilan and Schreiber, 2017). Storming- The decisions of an organisation does not comes so easily. A proper decision process must be gathered which can help in decision making process. The team must be really focused on the organisations decision. Framing the procedures which can help in completion of the task. There is no space for emotions and relationships in the organisation. Burberry has to interpersonal relationships between the employees and must be trained to be really focused on the organisation's motives and goals. When employees are focused on there work makes the organisation work more efficiently and helps in achieving the task which can help and support Burberry . Norming-Commitment and the unity that the teams share have to be strong. The team will have a development by group discussions to improve its working style and processes within Burberry . The decisions weather big or small are taken into consideration when the entire team is in majority. which ultimately helps in growth and development of the Burberry. The responsibilities and roles must be very clear with the team members. Leaders must fulfil the deeds of the workers 7
and help in the development of Burberry(Selamat, Nordin and Fook,2017). Performing- The team of Burberry must be well aware of there aim and objectives, they must be peculiar with the task they carry. The teamwork is assigned by the leader which defines the tasks. The team have a good bond and can openly ask leaders for interpersonal development, an open channel between a leader and employees must be carried out. The team of Burberry looks after one another and helps each other supports and appreciates the tasks of each other. Effective team- Effective Team can be a team which consists of a leader and a manger. Which can help in the development of the team with the co-relation of work between the worker and Leader. A leader plays an important role in the development of the a good team, a good leader motivates, supports and helps in the better working of the team. A good team must support and help each other with the problems and difficulties they faces. In an effective team work, the members of the team put in all the efforts and have a voice of their own. They work for their own work and development of the organization which can bring a change in personal behaviour, which helps in the mental growth of the fellow workers. Leaders agrees to the views of the employees and workers and keeps their perspective in consideration and help in the development and achievement of the task. Task are not just assigned but are explained to the workers and helps them in achieving those tasks. Decisions taken in an effective team are supported by one and all, which are taken into consideration by every member of team. they work for a common objectives and goals(Sharma, 2016). Ineffective team- Ineffective team consists of a leader which does not pays attention to his team. They act like a boss where work assigned must be completed with the framework. There are conflicts between workers which does not show common interest in the team work and team efficiency. The decisions are imposed by workers and are not addressed or helped. Leader are ineffective as their decisions do not facilitate the workers. Lack of motivational support offered by the leader. There arose situation of conflict between team members which are less likely to be resolved. Team members does not supports or helps 8
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each other which can decline the performance of the organization. Leaders do not agrees to the views of the workers their works are not addressed and helped. A lot of conflicts arises as there are many problems as there are no one to understand the problems which gives rise to various conflicts. Ineffective team does not show any growth and development in the industry and declines the performance of the organisation. They does not manages the work together. Decision taken are not in favour of the team members. They do not work with the advice and help of each other they work with the aim to achieve their own task which does not helps the team. Concepts and Philosophies or Organizational Behaviour: Supportive leadership:In this theory leaders must be get engaged in providing support to the employees so that change can be implemented successfully. They must also be involved in motivating them by providing them with rewards and incentives(Singh, 2015). This can assist them in growing and achieving objectives of their own and also of organization. Directive leadership:Directive leadership involves a leader giving clear directions, objectives, and expectations to employees. Directive leadership is probably most effective when a task is complex and employees are unskilled or inexperienced. Participative and authoritarian leadership:In this leaders must be involved in motivating employees to participate. They must ask them to take authority that will support them in developing a feeling of responsibility. It is necessary for growth of firm(Singh, 2015).. Path- goal Theory This theory is based on the ways in which the leader appreciates for the work of the employees. Leader helps and motivates them to do more for the welfare of the organisation and helps to achieve the aims and objectives of the organisation. The leader is the only personal who can motivate the employees which make them aware to do the task and functions of the organisation and make them to do their best for the betterment of the organisation. Burberry have leaders in their organisation which make the employees take out there best of innovations and hard work to reach the goals of the company. There are many ways which are defined in order to 9
motivate employees (Singh, 2015). Flexible- The leadership of the leaders is very flexible and can adapt to all kind of situations. Leaders must be flexible in defining the tasks and helping the workers. This can only happen because of the environment of the business and also because of the characteristics and work. The ability of motivation and working strategies imposed by the leader independently also plays a major role. Investigating Motivation- The leader can motivate and influence their employees to get a better outcome from the organisation to achieve the goals and aims of the Burberry. The leader must know how to motivate their team accordingly and have influence on the employees to get the best out of them. Motivation can be given in terms of rewards and incentives as a manner of motivation. The leader must have respect in their teams so that if they say something then the team obeys that and works upon it efficiently. Social Capital Theory: The social relationship between Burberry and each employee is very much friendly and supportive. Burberry valuers and supports the employees and understands their personal and professional needs. Burberry tries to create a healthy environment for the workers which can create a greater sense of employee organisation relationship which brings achievements to the organization. There exists a mutual understanding between the workerswhich helps each other in group task by motivating and supporting each other. This theory defines the participation and indulgence of the workers at Burberry(Welford, 2016). This theory believes in the generation of social awareness in the organization which can be beneficial for the the strategic planning within the organization and for the development of the employees which can help in the achievement of thefirm.Thistheoryaimstoworkingandimprovingtheskillsoftheworkerswithin organization. CONCLUSION Burberry understands and taking care of all there employees. The company has faced a lot of down fall in the past and now are having a stable market. The portfolio of the company is strong there the company still exists and measures have been taken recently to avoid the repetition of the past situation. Company facilitates customers with the innovation and the 10
advancement of work which they offer. The leadership and organisational behaviour in the internal environment is really good and taken good care of by the management. If the employees are happy then there is a probability of getting in more profit and more innovative ideas. All the factorsandtheoriesworkinfavourofBurberrytounderstandtheemployeesandthe environment of the working space. Burberry has a very effective team which is working for them and they do not have internal conflicts or politics in the company. The company is very focused on its aim and goals and flexible for its employees. The employees who are putting in extra or working with good quality of work they are given reward and motivation to continue there work. Burberry always works for the welfare of the workers, they aims to provide a better facility to the workers which can help in maintaining the growth and development of the workers. The above study concludes that the behavioural change in the minds of the workers are set to achieve a feasibility in the organisation. Which aims to work for the better learning capability and achieve-ability of the workers. They focus on the development of the workers providing the needs and demands of the workers which are fulfilled. 11
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REFERENCS Books and Journals: Agarwal, P., 2016. Redefining the organizational citizenship behaviour.International Journal of Organizational Analysis.24(5). pp.956-984. Bakotić, D., 2016. Relationship between job satisfaction and organisational performance.Economic research-Ekonomska istraživanja.29(1). pp.118-130. Brunning, H., 2018.A manual of organizational development: The psychology of change. Routledge. Caesens, G and et.al., 2016. The relationship between perceived organizational support and proactive behaviour directed towards the organization.European Journal of Work and Organizational Psychology.25(3). pp.398-411. Chinomona, E., Dhurup, M. and Joubert, P.A., 2017. ORGANISATIONAL CITIZENSHIP BEHAVIOUR,EMPLOYEEPERCEPTIONSOFEQUITY,ORGANISATIONAL COMMITMENT AND INTENTION TO STAY OF EMPLOYEES IN ZIMBABWEAN SMES.International Journal of Business and Management Studies.9(1). pp.131-146. Chumg, H.F and et.al., 2016. Factors affecting employees' knowledge-sharing behaviour in the virtualorganisationfromtheperspectivesofwell-beingandorganisational behaviour.Computers in Human Behavior.64. pp.432-448. Coccia, M., 2015. Structure and organisational behaviour of public research institutions under unstable growth of human resources.Coccia, M.(2014)‘Structure and organisational behaviour of public research institutions under unstable growth of human resources’, Int. J. Services Technology and Management.20(4/5). p.6. Cooper,C.,2016.Newdirectionsinorganizationalpsychologyandbehavioralmedicine. Routledge. James, P.S., 2017.Organisational Behaviour, 1e. Pearson Education India. King, D. and Lawley, S., 2016.Organizational behaviour. Oxford University Press. Machado, C. and Davim, J.P. eds., 2017.Organizational Behaviour and Human Resource Management: A Guide to a Specialized MBA Course. Springer. Majumdar, B., 2018. Organisational Behaviour.Abhigyan.36(2). pp.74-76. Rhoden, M., 2016.Construction Management and Organisational Behaviour. John Wiley & Sons. Saintilan,P.andSchreiber,D.,2017.Managingorganizationsinthecreativeeconomy: organizational behaviour for the cultural sector. Routledge. Selamat, N., Nordin, N. and Fook, C.Y., 2017. Organisational Justice and Organisational Citizenship Behaviour: Evidencefrom A Developing Country.Global Business & Management Research.9. 12
Sharma, J., 2016. Organizational Commitment.speaks..., p.56. Singh, K., 2015.Organizational behaviour: Text and cases. Vikas Publishing House. Welford, R., 2016. The Ecological Challenge in Organization Theory and Organizational Behaviour:RalphMeimaandRichardWelford.InCorporateEnvironmental Management 2(pp. 17-22). Routledge. 13