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Organisational Behaviour Assignment : Marks & Spencer

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Added on  2021-02-22

Organisational Behaviour Assignment : Marks & Spencer

   Added on 2021-02-22

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ORGANISATIONAL
BEHAVIOUR
Organisational Behaviour Assignment : Marks & Spencer_1
Organisational Behaviour Assignment : Marks & Spencer_2
INTRODUCTION
Organizational behavior is referred to the study of attitude and working atmosphere of
employees within an organisation. It defines the relation among activities of workforce and the
organisation. Behavior and growth of a business firm is interrelated with one another, if behavior
of workers will be good then company will attain higher growth (Beal III, Stavros and Cole,
2013). This assignment is going to be based on Marks & Spencer which is Britain multinational
retailer dealing in food, home products and clothes. Company is headquartered in Westminster
London and operates at a global level. This report will cover impact of politics, culture and
power on the individual and team behaviour of employees within an organisation. Beside this,
different motivational theories will be discussed to motive workforce. Differences among
effective and ineffective team is and at last concepts, philosophies and theories associated with
organizational behaviour are discussed.
LO1
P1 Influence of organisation culture, power, and politics on individual and team performance
Organisational culture: It is referred to collective aspects of assumptions which are shared
within an organisation. It includes beliefs, value through which workforce in a company interact
with one another. In case of M&S, organizational culture defines if workforce of company is
satisfied with the company or not. For defining organizational culture, Handy’s typology is
discussed below:
Handy's dimension of culture It is one of best model associated with culture of a
business firm. It consists of four factors which defines the culture of organisation in a proper
manner. In case of M&S, this culture and its types are mentioned below:
Power culture: In this types of organizational culture, authority and power is delegated
in the hands of few individual. People which holds power makes regulations and rules of
the company and people under them needs to follow their orders in a proper way. This
culture will benefit M&S in taking quick decisions due to which performance of
company can enhance for short time span. As this culture is authoritative, this culture can
impact individual and team behaviour in a negative manner as opinions of workforce will
not be given preference.
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Role culture: In this kind of culture, work and position is given to employees according
to their role within an organisation. People having higher position within M&S will be
given important role. This culture will benefit M&S is accomplishing their work will full
effectiveness and workforce will be given work as per their capabilities. Due to this, team
and individual performance of employees will increase and company will attain high
profitability (Kitchin, 2017).
Task culture: It is a kind of culture in which employees prefers to work as a team rather
than individually. Power in this culture circulates within team due to which team
performance of M&S will be high. This will result in high performance of company in
terms of shares and revenues. As this culture depends upon working as a group to
accomplish team, performance and behaviour of staff as individuals will be less good due
to which team work will also became less effective that can impact productivity of
overall firm in a negative manner.
Person culture: In this organizational culture, working staff of a company considers
itself more superior than the overall company due to which objectives of firm and
employees alienates. Companies having this culture have low performance of company
and team behaviour of performance of company is also low. If M&S will follow this
culture, individual performance of workforce will be high but company will not be able
to accomplish its goals and targets in an efficient manner.
In context with M&S, it can be recommended that company can adopt role culture in
which work will be allotted to employees as per their interest and capabilities due to which all
tasks and project will be handled in an effective manner and every employ will be able to deliver
their best performance.
Hofstede cultural dimension
Power distance index: The individual employee will perform hard to remove the
unequal distribution of power and to obtain low PDI score. In Team, the member who got more
power and authority will be able to perform better instead the one who doesn't got much
authority. In context with company, If the hierarchy is clearly define it will reduce all doubts
which will result better performance of company.
Individualism versus collectivism: In individualism, the individual will focus on their
own performance which will result in positive manner whereas in collectivism, the performance
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