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Organisational Behaviour: Marks & Spencer

   

Added on  2021-02-20

19 Pages6078 Words95 Views
OrganisationalBehaviour

Table of ContentsINTRODUCTION...........................................................................................................................2TASK 1............................................................................................................................................2P1 Organisation’s culture, politics and power influence individual and team behaviour andperformance............................................................................................................................2M1 Critically analyse how the culture, politics and power of an organisation can influenceindividual and team behaviour and performance...................................................................6TASK 2............................................................................................................................................6P2. Content and process theories of motivation and motivational techniques enable effectiveachievement of goals in an organisational context.................................................................6M2 Critically evaluate how to influence the behaviour of others through the effectiveapplication of behavioural motivational theories, concepts and models..............................10D1 Critically evaluate the relationship between culture, politics, power and motivation thatenables teams and organisations to succeed providing justified recommendations.............11TASK 3..........................................................................................................................................11P3 Explain what makes an effective team as opposed to an ineffective team.....................11M3 Analyse relevant team and group development theories to support the development ofdynamic cooperation............................................................................................................14TASK 4..........................................................................................................................................14P4 Apply concepts and philosophies of organisational behaviour within an organisationalcontext..................................................................................................................................14M4 Explore and evaluate how concepts and philosophies of OB inform and influencebehaviour in both a positive and negative way....................................................................16D2 Critically analyse and evaluate the relevance of team development theories in context oforganisational behaviour concepts and philosophies that influence behaviour in the workplace......................................................................................................................................16CONCLUSION..............................................................................................................................16REFERENCES .............................................................................................................................171

INTRODUCTIONOrganisational Behaviour is basically a study of human behaviour within organisationalsetting. It is subset of management which is essentially concerned with understanding andpredicating individual behaviour. Furthermore, it a study of business related activities which aidsto effectively investigate the overall impact of organisational structure on business performance.(Balmer and Burghausen, 2015). This report is based on Marks & Spencer which is a largeBritish multinational retailer. The company's headquarters is in Westminster, London.Respective organisation is specialised in selling high quality of clothing, home based and foodproducts. The outcome of this report will cover several aspects relating to organisationbehaviour. Firstly, analysis will be conducted in order to effectively determine organisationalculture as well as policies which influences the overall team behaviour and performance.Furthermore, content and process theories of motivation will be evaluated in order to effectiveachieve attain goals of respective organisation. Considerations with regard to several concepts ofphilosophies with regard to organisational behaviour would be done. TASK 1P1 Organisation’s culture, politics and power influence individual and team behaviour andperformance.Culture of organisation Organisational Culture basically tends to highlight values as well as behaviours whichsignificantly contributes to the social as well as psychological environment of a business.Furthermore, organisational culture enormously influences the procedure in which peopleinteract and aims at achieving business related aspects. Primarily organisational culture definesjointly shared description of a company (Bester, Stander and Van, 2015). Organisational culturealso highlights norms, visions, belief, languages and several other similar aspects. However, inorder to effectively identify impact of organisational culture on team performance Handy's modelis analysed in detail: Handy's Model of Organisational Culture: This model critically aims to four differenttypes of culture based on the aspects of power, role, task and person. Details of this arediscussed: 2

Power Culture: Under power culture organisation the overall power to perform majorbusiness related decisions is essentially based on few individual. There are few rules andregulations which are included under this form of organisational culture. Hereinemployees are judged on their achievement level (Burrell and Morgan, 2017). They areonly two or three authorized persons who enjoy the privilege of decision-making. Theyare most important for an organisation because they are primarily responsible ofdelegating responsibilities. Under power culture employee do not have liberty to expresstheir views regarding business related issues. Whereas, through adoption of this methodwithin Marks & Spencer consistency can be witnessed and accomplishment desiredbusiness objective can be in effective manner. However, adoption of this culture willessentially aid at improving team's behaviour and performance because workerseffectively know to whom they are accountable. Role Culture: This is a kind of organisational culture where in a worker is delegatedauthority on the basis of educational qualification and specialization. Employee are givenauthority to significantly decide what they can do. Every individual within organisation isaccountable to perform task according to their interest. M&S can adopt this culture inorder to take expertise services from their employees in effective manner. Adoption ofthis culture within an organisation tends to positively impact team's behaviour andperformance because delegation of authority is done on keeping in mind the interests ofworkers. Task Culture: Under task culture, an organisation essentially forms a team in order todeal with a particular problem in effective manner. Under such cases individual withcommon interest and specialization are grouped together so that business objectives aresignificantly achieved. Under such culture every individual have to equally contribute(Cherry, 2017). M&S can make use of this culture wherein they need to solve a particulartype of problem.Overall team's behaviour and performance under this culture is alsopositively impacted because grouping of people is done in order to accomplish aparticular objective with full efficiency. Person Culture: Person culture aids to states that an individual is more concerned aboutthemselves rather than focusing of goals and objectives of organisation. Problem ofproductivity within an organisation is witnessed due to adoption of person culture.3

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