Organisational Behaviour: Analysis of Power, Politics and Culture Influencing Behaviour and Performance at Morrisons

This report analyses the influence of power, politics and culture on behaviour and performance at Morrisons, a British multinational grocery company. It discusses motivation theories and effective team development using Tuckman's theory. The report also covers the impact of organisational culture, leadership and conflict management on the company.

Organisational
Behaviour

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Analysis over the power, politics and culture which are influencing behaviour and
performance............................................................................................................................3
M1. Power, Culture and politics influencing the performance and behaviour.......................6
TASK 2............................................................................................................................................6
P2 Attainment of goals through process and content theory..................................................6
M2 Application of these theories which influencing the behaviour.......................................8
TASK 3............................................................................................................................................8
P3 effective and ineffective team discussion..........................................................................8
M3. Examination of effective theories of team development................................................9
TASK 4..........................................................................................................................................10
P4. Application of various philosophies and organisation behaviour concept.....................10
M4. Investigation and measurement regarding the concept and philosophies ....................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Organisation behaviour are the study through which the company channelise the
impelling study of individual, group or workplace behaviour. It is key factor for the
organisational behaviour for the analysis of the behaviour of the organisation effectively due to
the reason that it help in constructing the plan of action effectively within the organisation
(Biswas and Chakraborty, 2019). Several types of actions are done in management such as
predicting, understanding and controlling the behaviour. This plan of action minimizes the
deviations & increases the profitability within the organisation. Their are several attributes which
are discussed in this study like organisational culture, leadership and many others. The
organisation which is chosen here are Morrisons. It is a British multinational company which
deals in grocery throughout the country. The headquarter of the company is situated in Bradford,
United Kingdom. This report discuses about the culture, politics and factor influencing the power
within the organisation. Several relative theories and management tools are discussed in this
report.
TASK 1
P1 Analysis over the power, politics and culture which are influencing behaviour and
performance.
For the company, the most important and valuable aspects is Organisational behaviour
because with the help of these actual position of the company is analysed. The effective
behavioural study should be conducted by the manger of an organisation as it has major
importance in the organisation. In the organisation several employees are working which require
effective culture in order to stay in the organisation. In order to achieve the goals and objective
of an organisation, the study of organisational behaviour are done by the management. There are
various plan of action which are formulated by the organisational management in order to
achieve their goals and learning of organisational behaviour helps the management to develop
these plan of action. The manager should analyse the needs and requirements of the worker and
then motivate the employee for achievement of goals.
Morrisons is huge supermarket and has large number of worker and customer working for them.
It is necessary for the management to construct positive culture in the organisation in order to

satisfy all the stakeholder of the company. The brief discussion of the culture in Morrisons are
discussed below:
Culture
Culture bring up the impression and custom practised in the organisation. When the
company cultures encourage worker welfare and rights then the workers motivation will high
and their will be improved performance. When the culture of the company break any right and
profit of the worker then the worker becomes demotivated and ownership worth of the company
will depressed (Kleinman, 2022). There are different types of culture are followed by the
managers of the Morrisons and the brief discussion are given below: Power culture – This include follow up of all the rules and regulation formulated by the
manager of the organisation without any query. In an organisation few member have the
authority to make the decisions. The manager of Morrisons uses this culture when
decision are required in wicked situations. Task Culture – this culture incudes the formulation of several team and give them time
oriented specific task. Morrisons manger follows this effectively as it help in increasing
the productivity. Person culture – this culture belief in agenda of giving the respect and importance to the
worker by the manager and the involved higher authority. All the worker are treated
superiorly and by the help of promotion, management of the company is formulated.
 Role culture – this culture belief on giving the specific role to each worker within the
organization and this is a key factor for achieving the goals and objectives setted by the
organisation.
It is necessary for the Morrisons management to construct positive an effective workplace
surrounding. This facilitate the company growth and increases the productivity within the
organisation. This effective culture within the organisation enables the worker to maintain their
trust and loyalty for the organisation.
Politics
It reflects the work done by few negative worker in the company. It is necessary for the
management to notice this type of politics and protect the worker from all these. Several negative
impacts can be observed due to politics such as low productivity, declined growth, strikes and
many more. The politics can be distinguish in four parts which are rocks, woods, weed and high

grounds. The weeds are the personal factor influence and the network present in them are
informal (Oc, 2018). Rocks are those that rely interactions and formal sources of authority. The
combination of formal authority along with organisational systems which has structure,
procedures, policy and guidelines.
With presence of organisational politics, workers of an organisation are affected by the
following ways as disscused below - Demotivation of employees – This is the huge drawback which is faced by the Morrisons
due to politics as the hard worker employee of the organisation gets easily demotivated in
the company this reduces the productivity. Productivity is decreased - Several type of worker are present in Morrisons and are
contributing their role in organisation politics, The negative worker has influenced high
performer worker which results in low productive from their misconducts.
 Ambience is spoiled – The political factor existing in system has formulated negative
culture in the workplace which spoils the atmosphere and surrounding of the
organisation. The productivity and efficiency of the employees has decreased due to
political factors present in the organisation.
The management of the Morrisons has formulated effective framework in the company which
provide security from the negative politics.
Power
The capability of a person which influence the intension and the attitude towards the
achievement of goal and objective is referred as Power. The Higher Management of Morrisons
have given considerable authority to some employee to complete the work. This power ease the
decision making process of manger which are related to various view of the organization. This
power enables the manager to take the work from the worker and attains the goals. Different type
of manager are present for the different sector within the organisation such as human resource,
marketing, finance and many others. The effective decision are required from the each manager
as all are important (Yavuz, 2022). The appreciable powers in the managers helps them to bring
off all the actions effectively. Legitimate power – it is form of Positional power which gives the authority to a specific
person within the organisation.

 Reward Power – this the manager power which are utilized to give attractive and
effective awards to the worker in order to motivate them. The Morrisons manager have
formulated various reward scheme to motivate the workers. Referent Power – It is related to the power of attributes of the managers. The manager
attributes has pull in the worker and make it effortless for the managers to mould their
quality towards the company by the managers. Informational Power – It refers to the knowledge power of managers which is utilized
by them to figure out various problems in organisation.
 Expert Power – It is related to the managers power which is arises due to their expertise
in key area.
The Morrisons manager have utilized several types of power which is helpful for the
organisation. With the help of this power the manger can formulate several plan of action and
execute decisions accordingly. The Morrisons mangers have utilizes the reward power to
motivate the employee towards the company.
M1. Power, Culture and politics influencing the performance and behaviour.
It has been observed worldwide that when the culture, power and politics are not
evaluated effectively then it leads to excess decline in productivity and the performance. The
managers of the Morrison has utilised power culture in their work through which many worker
are demotivated by the management because the managers used their power negatively. The
politics has also affected the business because when the politics are enhanced within organisation
than the productiveness of the employees are minimised. The conflict management are also
important for the management of an organisation because various types of conflicts may occur in
the system which requires modern solution to resolve them.
TASK 2
P2 Attainment of goals through process and content theory.
Motivation bring up to the impression of a person which power to make attempts for the
accomplishment of some goals in the organisation (Nathawat and Vasudha, 2018). The
employees motivation is key aspect of the organisation. The motivation of employees are the
essential demand of modern day business organisation. There are contrasting employees who are
working and every worker have some private needs which is directly connected to motivation of

the worker. It is the responsibility of the managers that they examine the needs of the worker
and try to accomplish them. The motivation of the worker has great effect on the improvement
and action of the employees. When the worker of the company are motivated for the
organisational goals and objective then they makes efficacious attempts in the organisation.
Motivation is a prospering method to create energy and confidence in the worker towards the
organisation. Morrisons is one of largest supermarket in the the world which functions their
business in several countries of the world. There are huge count of worker, which are operative
in the supermarkets of the company so the necessities of employee motivation are increased very
much. The managers of the company has formulated many standard in the organisation so that
their worker are motivated towards the organisation.
Intrinsic Motivation Extrinsic Motivation
This type of motivation refers to those which
came from the inner attributes of the individual
(Singh and et.al., 2019).
It is rare motivation which has importance in
the life of worker.
This type of motivation refers to those which
determine the activity of the person from
outside environment (Krajcsák, 2019).
Motivational Theories: Many types of Motivation theory are there which are formulated by the
experts with goal to acknowledge the concepts of motivation and their importance effectively.
Maslow's Hierarchy Theory: this is the valuable key theory of motivation formulated
by philosopher Abraham Maslow in year 1950. the formulator states that there is hierarchy of
five needs, which are necessary for an individual to get motivated (Sharma, Chaturvedi and
Suma, 2020). According to Maslow, when the manager of an organisation fulfil the need of the
worker, It ultimately motivates them. Discussion regarding the different stage in context to
Morrisons are given below: Physiological needs: this is the introductory stage of Maslow need hierarchy theory that
agrees with the basis necessity of the worker. All the basis such as food, water, shelter ,
clothes are included under stage. It is important for the managers of Morrisons that they
arrange all the basic needs of worker to make them motivated.

 Safety & security Needs: this stage of Maslow need hierarchy theory is concerned with
safety and security of the worker in the working place. Several risk are existed in the
workplace like accidents and financial safety. Manger of the Morrisons are liable for
respectable recompensate to their worker in order to manage their safety. Managers
should supply various types of insurance policy to worker which can boost their wellness
and safety. Social Needs: this stage of Maslow need hierarchy theory is concerned with attainment
of physiological needs and safety needs of the worker. This part include the requirement
of love, belongingness and friendship. The Morrisons manger should construct this
culture in working environment to enhance the relations among the workers.
 Esteem Needs: In this last stage, workers are provided with self-esteem and self respect.
This will result from the worker when they are no facing any difficulties in company. The
appropriate appraisal and time to time recognition of the worker should be done by the
Morrisons manger to motivate the worker (Acevedo, 2018).
M2 Application of these theories which influencing the behaviour
All the above discussed theories are important theories for motivation which enables the
manger of an organisation to motivate their worker and develop them in productive way. It is
very important for the manger to include this theories in their management as it motivate the
worker to work effectively.
TASK 3
P3 effective and ineffective team discussion
Manager formulate a group of person from exited employee in order to attain the goal or
complete the assigned task and this group is refereed as Team. Formulation of efficacious team is
crucial for any organisation for the shake of effectiveness and work accuracy. Two teams are
formulated and they are characterized separately. These are discussed below:
 Ineffective team: this refers to team who are purposeless and aimless. This team member
are irresponsible regarding their goals and objectives. This increases the chance of
conflicts and disputes (Paige, 2022).

 Effective team : this team have specific goal and aim in their life. The team member
have same mindset rewarding the attainment of objectives. This minimises the chances of
misconception (Ashmi and Kumar, 2018).
Tuckman Theory of team development:
This theory was given by Bruce Tuckman in 1965 and considered as model for the
effective management of the team. This theory explains that teams should comprise of those
people who are proficient in the peculiar areas. The respective theory concern with five key
stages of the team development , these stages are discussed as under:
 Forming: this is the initial stage which states that a task is given to particular team and
this is required to be performed. Several characteristics involved under this are gathering,
planning and collecting the data. For the accomplishment of the task different people
from different background come altogether (Johansen, 2019).
 Storming: At this stage, the teams which is formulated started mutual doing their task as
well as propose the ideas to each another for completing the task. At this stage all the
members put forward their thoughts so there are great possibleness of beginning of
conflicts between the team members.
 Norming: this is the third stage of this theory and this include the performing of the task
by the team member which are agreed over the rules and policy while operating the task.
 Performing: This stage is acknowledged by extraordinary level of freedom, motive,
competency and cognition (Bharwaney, Wolff, and Druskat, 2019).
 Adjourning: This is the endmost phase of the team development in which the project is
completed and team members are separated.
Team management is the important element which alleviate decision maker of company
to carry through assorted tasks of business in the specific time. Supervisors of Morrisons have to
be sure that they are formulating teams in an effectual manner which has all the above given
skilfulness (Handke and et.al., 2019). Management of the team alleviate in bring off as well as
subordinating the task in a correct way. The concept of conflict governance is also important to
understand for managers in order to accomplish efficiency.
M3. Examination of effective theories of team development
The theory of Tuckman gives the potency within the team management and is facilitative
in raising the state between the team members along with assuring that they are working as a

team for the achievement of goals. This type of theory is connected with the team development
in which the manger creates teams with an objectives for achievement in a way which will gain
the brand value inside the market place.
TASK 4
P4. Application of various philosophies and organisation behaviour concept.
The procedure of organisational behaviour is obsessed with recognising the actions of
humans that are employed within workplace. This includes various component like beliefs, tariff,
economic value, traditions and many more. One of the most important goal of the manager is to
fit organisational objectives in the specified time along with motivating work force on regular
ground. In relation to Morrison, the supervisors of the company can utilize some of the concepts
as well as hypothesis that are explained as below:
Business condition: In relation to Morrison, the present situation of the organisation is not better
and the company is facing incompetencies in the communication procedure among employees
which impacting the execution of the organisation as a whole. It develops so much confusion
among associates of the team and effect goal of the organisation. In order to tackle such
circumstances, the managers of the organisation can choose Path Goal Theory which is described
as under:
Path Goal Theory focuses on various styles leadership styles with an aim to achieve
organisational goals (Xu and et.al., 2022). In context to Morison, the organisation wanted to
heighten employees' motivation along with giving them maximum level of satisfaction for
achieving higher level of productiveness.
Categorisation of Path Goal Theory
 Characteristics of employees: In context to the Morrisons, the higher positioned manger
increase the knowledge regarding the necessities and desires of the sub associates in
order to motivate all the co worker for attaining the desired organisation objectives and
goal in an effective ways. It help in developing the favourable attributes in the workplace
as well as give inspiration to the employee for the goals and objective of an organisation
in the market place.
 Environment and task features: According to this factor, the higher level manger are
priorly focusing on the issues that are happening within the workplace (Nuscheler,

Engelen and Zahra, 2019). The administrator are basically focusing on assurances of no
conflict situation should occur at the organisation thus making favourable working
environment. All this will result in improved employees working performance and
productivity.
 Behaviour of leadership: According to this stage, the leader in the organisation wanted
to choose the leadership style when they get acknowledged with the work force and other
relative factors which is most fruitful for the organisation. It facilitate the management of
the company as they can effortlessly attain the business goals in a effective manner in a
specified time
From the above explanation, the executives of the Morrisons focuses on adopting the best
leadership style such as Participative management style. In this style, the workers working and
their performance are the main focus of the manger. In decision-making process the leader
assures that their team are also involved and facilitate in developing positive working
environment and do not hesitate in sharing their issue or struggles which they are facing and
make use of effective communication process in order to tackle the problems.. This leadership
style has both favourable and unfavourable effects. In context to positive surrounding around the
employees which will facilitate their working, the human resources involved gets motivated for
attaining the goals and objective without any issues. In contrary to it, the involved negative
factor will create possibility of conflicts occurring within the team member and thus it is most
important prospectives for Morrisons that it should give concentration to both positive as well as
negative factors of such theory.
M4. Investigation and measurement regarding the concept and philosophies
From the above discussion, It can be said that organisational behaviour is construction
that include the Path Goal theory (Ozcan Tzeremes, and Tzeremes, 2020). This construction
includes several constituents such as task, employee features, work force and leadership style.
This constituents facilitates the organisation in solving conflicts which can occur at the
workplace. Furthermore, the philosophies of organisational behaviour involves both contingency
and autocratic philosophical system. Employees who are unproductive in communication,
managers of Morrisons apply contingency philosophy.

CONCLUSION
From above discussed statements of report, it has been concluded that respective actions
largely influence business executions as a whole. It is essential for the supervisory authority of
an organisation to examine the necessity and desires of workers in order for hold over the
pleasing working surroundings within the company. Additionally, concepts and philosophies
that were utilized by management team, alleviate in complementary needs of work force
impressively.. By having hard-hitting team members, company would be able to work in an
befitting as well as efficacious and economical manner to accomplish the organisational
objectives within the granted time plan.

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