Influence of Power, Politics and Culture on Behaviour and Performance
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This document analyzes the influence of power, politics, and culture on the behavior and performance of individuals and teams. It also evaluates the relationship between power, culture, politics, and motivation. Additionally, it explores the characteristics of effective and ineffective teams.
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Organisational Behaviour
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Contents INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 Analyse the influence of power, politics and culture on the behaviour of individuals and team performance............................................................................................................................3 M1 Critically analyse how power, politics and culture of a company can impact individual & team behaviour as well as performance..................................................................................6 TASK 2............................................................................................................................................6 P2. Content and Process theories of motivation with its effect on organisational goal.........6 M2 Evaluation of how to influence behaviour of others through motivational theories and models.....................................................................................................................................8 D1 Evaluate the relationship among power, culture, politics and motivation that enables teams to get success..........................................................................................................................8 TASK 3............................................................................................................................................8 P3. Effective & Ineffective Teams.........................................................................................8 M3. Analysis of team development theory to support development of dynamic co-operation ..............................................................................................................................................10 TASK 4..........................................................................................................................................11 P4. Concepts of OB within an organisational context and a given business situation.........11 M4. Evaluation of concepts and philosophies in how they affects behaviour in negative and positive way..........................................................................................................................12 D2 Critically analysis of relevance of team development theories in relation to concepts and philosophies of organisational behaviour.............................................................................12 CONCLUSION..............................................................................................................................12 REFERENCES..............................................................................................................................14
INTRODUCTION Organisational behaviour is defined as subset of management activities associated with predicting, influencing and understanding behaviour of an individual and team as well. In addition to this, it is an application of knowledge about how team members and individuals act within the premises of company. It is analysed that it apply to the behaviour of individual in all forms of organisation(Rudani, 2020). It is important for managers of an entity to conduct this study in order to gain an insight about attitude as well as behaviour of staff members that help in developing good relationship with them and also make improvements in an effective manner. For the present report, Apple is chosen as a base company. The company was established in the year 1977 by Steve Jobs and its headquarters is located at California. It offer product and service such as iPhone, iPad, watches, media player, Apple store and so on. The company focuses on providing quality and it focuses on offering innovative feature in market that is the reason of its success and rapid growth as well. The report will cover impact of culture, power and politics on behaviour and performance of an individual. Along with this, motivational theories is described that is adopted by chosen company in order to motivate staff members and attain objectives. Moreover, there is a discussion about team work and various theories associated with it. Later, it cover concepts and philosophies of organisational behaviour in a proper manner. TASK 1 Analyse the influence of power, politics and culture on the behaviour of individuals and team performance. There are various factors that has impact on the behaviour and performance of team members and individuals as well. The major factors are politics, culture and power. It is determine that all this factors direct effect on behaviour and attitude of people that is given below in context to the chosen company: Culture This factor involve norms, values, opinions, beliefs, ideologies, culture of people working in an organisation. It is determine that culture has both positive and negative impact on overall results of an entity and it also has influence in team and individual behaviour. With the help of Hnady’s Typlogy, there are mainly four types of culture which is given below:
Task culture: In this type of culture, the overall tasks is divided to the staff members with an objective to complete task in given time period. In case of Apple, its higher authorities can opt for task culture as it impact positively on the behaviour of individuals as they get chance toshowcasetheirtalentandeffectivenessthatleadstoincreaseinproductivityofan organisation. Power culture-It is determine that in this type of culture, the higher authorities have the power to take decision associated with the project, Acquisition of such type of culture by Apple may arise issues and conflicts at workplace as perception of all employees is not same or they have the ability to complete project in more effective manner. It is analysed that it impact negatively on the behaviour and performance of both individual and team members as well. Role culture-In this type of culture, the overall task is given by managers after analysing the skills, competencies, interest area of employees(O'Grady, 2018). In relation to Apple, this type of culture help in motivating people to work with full potential and attain objectives within stipulated time period. Role culture has positive impact on individual performance as they get work as per their interest area and skills as well. Person culture-Herein, the higher authorities focuses on behaviour, characteristics and attitude of staff members of an organisation. it is determine that adoption of this type of culture raise the chance of employees to gain growth and development that leads to increase in efficiency of company. With the help of above discussion, it is determine that Role culture is suitable as well as effective for Apple. It increase the potential and interest of employees towards work as they get work according to their skills, knowledge and competencies. Power It is defined as an ability of an individual to manage, control, organise and implement activities in a proper manner. As per the view point of French and Raven, Power is of five types that is given below in relation to respective company: Coercive power-Herein, managers force all the employees to follow all the rules and instructions given by them in an appropriate manner. In context to Apple, adoption of this power affect negatively on mind set of staff members and also decline their efficiency kevel of performing work that will to decline in profitability and revenue level of Apple.
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Reward power-Herein, the managers have the right to give rewards, appreciation, recognition to staff members as per their performance. Using of reward poser help Apple to raise efficiency of employees as they feel valued and motivated when they are getting appreciation in front of all the members of an organisation. This power impact positively on behaviour and performance of individuals and team members in an effective manner. Referent Power-The managers adopt referent power in order to motivate, influence and encourage staff members so that their productivity increases. In relation to Apple, it help company to gain higher growth and attain objectives within given time frame. Legitimate power-In this type of power, the higher authorities, owners and CEO have the right to take decision regarding overall activities of an organisation(Olsen, 2018). In relation to Apple, using of this power impact negatively on behaviour of individuals as they are not able to give their thoughts and ideas due to which creativity and productivity level of employees is declined. Expert Power-Herein, the power and control is in the hands of expert associated with particular field. It enhance confidence level of employees as it develop positivity because they are guided by experts. The above discussion states that, adoption of rewards power is suitable for Apple in order to enhance productivity as well as profitability. It is determine that employees give their best in order to attain goals if they are appreciated by monetary and non-monetary incentives. Politics It is analysed that it take place when an interaction or communication take place between two people and more than it. It is mainly of two types that is positive politics as well as negative politics. In context to Apple, Its managers ensure that no conflict is arise among the staff members as occurrence of issues leads to negative politics due to which productivity and efficiency of both employees and organisation is decline. In addition to this, the company focuses on providing positive working environment to staff members that occur positive politics and impact positively on overall performance and behaviour of teams and individual as well. It is analysed that occurrence of positive politics assist Apple to fain higher growth and development and attain success in market. In addition to this, it enhance productivity of employees that leads to increase in market position of organisation in an effective manner.
M1 Critically analyse how power, politics and culture of a company can impact individual & team behaviour as well as performance It is analysed that role and task culture develop a sense of motivation in individuals and teams as well. Power culture and negative politics decline the efficiency level of staff members. In addition to this, occurrence to positive politicshelp an entityto maintaina positive environment at workplace. Reward power facilitates employees to work with full potential towards attainment of objectives whereas legitimate and coercive power decline creativity and efficiency of employees. TASK 2 P2. Content and Process theories of motivation with its effect on organisational goal. Motivation is defined as a process of encouraging, influencing employees to achieve desired goals within stipulated time frame. It is important for higher authorities of Apple to motivate its employees as it increase productivity and profitability of company (Paull and Whitsed, 2018). The managers of Apple using motivational theories with an aim to enhance efficiency of employees. Motivational Theories-The main objective of using motivational theories is to attain objectives within given time period. Motivational theories is of two types that is content and process theory as well. Content Theory: Thistheory mainly focuseson the changingrequirementsand behaviourod staff members with the passage of time. Along with this, it focuses on individual needs rather then requirements of team members. The managers of Apple is using Maslow’s hierarchy theory as a content theory that is given below: Maslow’s Hierarchical theory: This theory states that need of an individual is arise after the fulfilment of lower level need. It includes five needs that is given below in context to Apple: Physiological need: It is also known as basic needs that involve clothes, shelter, food and so on. This needs are important for the survival and growth of an individual in a proper manner. Safety and security need: This need is important to fulfil for employees so that they can feel safe at workplace and work with full potential towards objectives. The higher authorities of
Apple ensure safety of staff members in order to make them feel and enhance their productivity level. Social need:In relation to Apple, its higher authorities emphasis on marinating good relationship with employees and develop a friendly relationship with them as it motivate staff members towards attainment of objectives. Self –Esteem need:This need arise after the fulfilment of social needs as it is determine that employees want their self-respect. For this, Apple allow staff members to participate in decision making as it boost the confidence level of employees and increase their efficiency level as well. Self-actualization need:The higher authorities of Apple focuses on bringing out talent and creativity level of staff members, which make them feel valued and important to be part of organisation. Along with this, fulfilment of such needs assist company to achieve its desired goals in an effective and timely manner as well. Process Theory- It is determined that this theory focuses on the reason of changing attitude and behaviour of people. In addition to this, it also help in motivating people to adopt change in an appropriate manner. The managers of Apple is adopting Adam’s equity theory as a process theory that is given below: Adam's Equity Theory: Adam’s equity theory is proposed in the year 1960s by John Stacy Adams. The theory is mainly based on two principles that helps an entity to motivate its staff members and achieve their objectives. The first principle is input equals to output that is employees should get compensation, benefits, salary and rewards equals to their efforts and performance. In relation to Apple, its managers evaluate performance of staff members on continuous basis and give appreciation in order to encourage them that leads to raise in productivity of an organisation. The second principle is employees are equally treated at workplace so that no conflicts and issues arise. It is determine that higher authorities of Apple ensure that its workforce is equally treated as it give equal opportunity to all the staff members to participate in decision making process. In addition to this, it develop a positive mind set of employees towards brand that leads to increase in efficiency of employees, which has a positive influence on sales and profit level of Apple.
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It is analysed that Apple provide various benefits to employees such as medical facilities, paid leaves, family trips, insurance and many more. Along with this, it give chance to all the staff members to put their views in order to decline level of conflicts at workplace. It assist company to increase productivity as well as profitability in an effective manner. M2 Evaluation of how to influence behaviour of others through motivational theories and models By the assistance of motivational theories that is Maslow’s hierarchy and Adam’s equity theory help an entity to motivateits employeesthat has positive impact on the overall performance as well as productivity of an organisation. Adam’s equity theory help companies to maintain a positive working environment and to retain employees for longer time period. Maslow’s theory motivate an employee to put their efforts in order to fulfil their needs in an effective manner D1 Evaluate the relationship among power, culture, politics and motivation that enables teams to get success It is evaluated that role culture, reward power and positive politics assist an entity to gain higher growth and development. If all this three factors turns negative, it impact adversely on performance as employees did not take interest in activities of an organisation. it is important for Apple to ensure that all this factors prevail at workplace in order decline level of conflicts and maintain productivity as well. TASK 3 P3. Effective & Ineffective Teams. Teams is defined as a number of people working together in order to achieve common goals. Most of the organisations develop teams in order to effectively implement activities and attain their desired objectives. There are mainly two types of team that is effective and in effective team that is discussed below: BasisEffective TeamIneffective Team InterdependenceIn this type of team, the members have positive outlook towards target that aid in timely achievement of objectives. The members of Ineffective teams has lack of understanding about the targets due to which they are not able to achieve goals timely and properly.
Decision makingHerein, all the members have the right toparticipateindecisionmaking process that is they have the right to give suggestion and ideas to higher authorities. It motivate team members duetowhichtheirproductivity increases that directly leads to growth and development of an organisation. Herein,fewmembersandmainly higher authorities have the authority to take decision. It decline creativity levelofteammembersandarise conflicts that has negative influence on efficiency of company. GoalsThe members of effective team has knowledgeaboutimplementationof activities along with the time period that help an entity to achieve goals in a timely and effective manner. The activities is not properly define to the team members if ineffective teamalsotheydidnothavean insight about time period. It develop issues and decline efficiency of team members. Types & forms of team: Project team-Project teams are those that is develop for completing a particular project and is make for a specific time period by managers. In relation to Apple, it is a large organisation that have number of projects, development of such teams will aid company to finish project in a timely and proper manner. Functional Team:Herein, all the departments are working differently but their objective is same. The functional team are marketing, human resource, finance and many more. It is important for Apple to maintain a good relationship among all the departments so that objectives is achieved efficiently and effectively. Virtual Team:This team is also known as remote team and members of this team is working from different locations. The members are interact by the help of Email, video conferencing and other technologies. With reference to Apple, it operates in more than 18 countries and its staff members is working on different locations. By the development of such teams, it help company to effectively implement activities in a proper manner.
M3. Analysis of team development theory to support development of dynamic co-operation Tuckman team development model: This model was developed by Bruce Tuckman in year 1965 and this theory is mainly focuses on the activities from starting to the ending of task. It is consider as a continuous process as companies uses this model in order to complete project effectively and timely as well. In relation to Apple, using of this theory aid in managing as well as coordinating teams in an effective manner. The mode consist of five level that is described below in context to chosen company: Forming: It is the first of team development and herein all the team members is group together and activities is given to them in a proper manner(Kuo and Tsai, 2019). At this level, team members did not have trust on each other and they prefer to work solely. With reference to Apple, it is important for higher authorities to focused on developing relationship between team members so that they can work together in order to complete task properly. Storming: At this stage, relationship among team members is developed as they started sharing ideas and thoughts as well. It is determine that occurrence of conflicts is high at this stage if team members perception and opinions does not match. Norming: Herein, team members were agree to work together and follow all the policies developed by higher authorities. The team members started working with each other by mutually deciding about how to perform activities. In relation to Apple, decline in the level of conflicts among team members help company to gain higher growth and success as well. Performing: At this stage, the main focus of team members is to attain desired goals or objectives within stipulated time frame. All the team members take decision about execution of activities, therefore it is significant for managers of Apple to give right to team members for taking decision as it will encourage them that leads to increase in productivity of an organisation. Adjourning: The overall objective and completion of project take place and after that, teams are being disbanded. It is important for managers of Apple to maintain a good relationship with team members so that future task is implemented in an effective manner.
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TASK 4 P4. Concepts of OB within an organisational context and a given business situation. Classification of Path Goal Theory It is defined as a model that proposes a leader should change leadership style as per the situations. It include three major elements that is given below: Employee Characteristics:Herein, leaders undertake characteristics of employees with an aim to develop effective strategy and to motivate employees(Jacobs and Manzi, 2019). In relation to Apple, it is determine that its staff members feel negativity at workplace due to adoption of legitimate power. Task&EnvironmentCharacteristics:Itisdeterminethatitissignificantforan organisation to provide positive working environment to staff members so that they can feel comfortable and work without any issues. With reference to Apple, its mangers focuses on fulfilling requirements of employees so that they can work with full potential towards attainment of objectives. Leadership Behaviour:It is essential for an entity to adopt suitable and best style of leadership so that activities is implement in an effective manner. In case of Apple, it leaders make use of participative leadership style that is every employee has the right to share their thoughts and ideas and participate in decision making process. It make an employee feel valued and increase productivity that has positive impact on performance as well as profitability of Apple. Philosophies of OB Contingency and autocratic are consider as philosophies of organisational behaviour. It help in increasing performance of an entity as employees are free to independently take decision. Along with this, contingency theory state that no particular theory is appropriate, it can be apply as per the situations. With reference to Apple, adoption of contingency theory aid in dealing with changes in an effective and proper manner.
M4. Evaluation of concepts and philosophies in how they affects behaviour in negative and positive way It is determine that concepts of organizational behaviour involves environmental features, characteristics of employee and leadership styles. It is analyse that participative leadership style encourage staff members and bring out creativity and talent of employees that leads to raise in efficiency of an organisation. D2 Critically analysis of relevance of team development theories in relation to concepts and philosophies of organisational behaviour It is analysed that team development theory involve five stages that help an entity to accomplish project in a timely manner(Majumdar, 2018). In relation to concepts of OB that is path goals theory it is helpful in identifying characteristics of employees that is required in order to assign activities that is a part of team development theory. It help company to provide positive working culture and gain benefits such as increase in productivity, raise in profits and many more. CONCLUSION From the above study, it has been concluded that there is both positive as well as negative impact of team and individual performance of factors such as power, culture and politics as well. There are various motivational theories used by companies with an aim to increase productivity and achieve objectives within stipulated time period. By the assistance of Tuckman team development theory, an organisation can complete task in a timely and appropriate manner. The concepts of organisational behaviour involve path goal theory that aid in implementing activities in a right manner, which leads to increase in profitability and productivity of a company.
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