Organisational Behaviour Assignment Solved - Waitrose company

Added on -2020-11-23

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INTRODUCTIONOrganisational behaviour can be referred to as the study carried out upon the behaviouralcharacteristics of individuals or groups which are functioning as an active part of the company.This analysis assists the human resource team of an enterprise in devising and implementing aneffective strategy that strives to strike a positive balance between the behaviour of personnel andthe organisational goals and objectives (Choi, 2011). The present assignment is based on theanalysis of organisational behaviour within Waitrose which is a British retailer that has around353 outlets spread across UK. This paper includes the influence of culture, power and politics onbehaviour and performance of individuals and team. Also, it consists of content and processmotivational theories along with the characteristics and composition of effective and non-effective team. Lastly, philosophies of organisational behaviour are explored in context oforganisational situations.LO 1P1. Impact of organisation's culture, politics and power on individual, team behaviour andperformanceOrganisational behaviour refers to the analysis of the manner in which individuals andteams make an interaction across the organisational premises. The HR manager of Waitrosedevises and executes a healthy working environment for employees to motivate them to work totheir full potential. In this regard, it is often seen that organisational power, culture and politicslargely influence the behaviour and performance of personnel and team within Waitrose. Thisinfluence is discussed in relation to Waitrose as follows:-CultureThis refers to the set of values, beliefs and practices existing as the core part of anenterprise. Within Waitrose, the HR department has developed a positive working culture whereindividuals are motivated so that they work in an effective and efficient manner. This helps thecompany to attain organisational goals within the stipulated time. When the individuals aremotivated, it leads to increment in overall team performance. As per Handy’s Typology, thereare four types of organisational culture which have a significant impact on individuals and teams.These cultures are explained below:-1
Role culture: This resembles functional structure where managers and leaders assignroles and responsibilities in accordance with the skills and competence of individuals. When thisculture is implemented within Waitrose, it motivates the workforce to perform best as they areallotted tasks as per their field of expertise. This facilitates them to work in coordination withother team members for the realisation of organisational goals.Task culture: Here, several teams are formed for the resolution of conflicts in theorganisation. In this regard, manager of Waitrose creates and formulates teams according to theissues ascertained in the organisational context. This tends to influence the behaviouralcharacteristics as well as performance of individuals and teams in a positive manner as companyundertakes measures to resolve the workforce issues.Person culture: In this organisational culture, managers mainly emphasize uponimproving the existing skills and knowledge of workforce. Waitrose conducts regular trainingsessions to equip the employees with relevant and suitable skills to perform day to dayorganisational tasks (Boje, Burnes and Hassard, 2011). This motives individuals and teams todeliver desirable performance for achievement of organisational goals.Power culture: This culture proposes decision making power in the hands of limitedindividuals only which results into quick decision making. This culture if executed withinWaitrose would lead to adverse impact upon the behavioural characteristics as well as theperformance of employees as they are devoid of the initiative to utilise their creativity and skills.It is noticed that Waitrose uses role culture to foster coordination amidst workforce asthis benefits them to motivate employees for achieving the set organisational goals.PoliticsIt can be referred to as the behavioural characteristics and process that occur within anorganisation with the use of power or authority. Organisational politics can affect individualspositively as well as negatively. Within Waitrose, HR department and top management facilitatespositive politics by creating a healthy working environment where employees have easy accessto flexible working timings, decision making powers, leaves etc. This motivates them to performby utilising their full potential and contributing towards attainment of organisational objectives.Negative politics can be observed in an entity by way of biasness, inequality, diversity,discrimination etc. which hampers the morale as well as performance level of employees(Wagner and et. al., 2012).2

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