Culture, Power, Politics, and Motivation in Hays Travel

ORGANIZATIONAL
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................3
PART 1............................................................................................................................................3
Analysis of how culture, power and politics influences individual and team behaviour............3
Evaluation of content and process theory of motivation.............................................................5
Relation between culture, politics, power and motivational techniques for achieving goals
along with recommendation for improvement............................................................................7
PART 2............................................................................................................................................8
Team working important within Hays Travel.............................................................................8
Effective team as opposed to ineffective team............................................................................9
Evaluation of Belbin team role and Tuckman and Jensen team development models.............10
Path goal theory........................................................................................................................12
Barriers to effective behaviour..................................................................................................12
Contingency theory...................................................................................................................13
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Organizational behaviour is the concept which relates with the managing the behaviour
within the company to ensure that all the working is taking place in intended manner. The
organizational behaviour ensures that how the person within the company behaves and performs
their work for the completion of the goal of the business (Buchanan and Huczynski, 2019). The
current study is based over the company Hays Travel which is an independent chain of travel
agent company which assist the people in providing good packages for holiday to the people.
The company was founded by John Hays in the year 1980 and is headquartered in Sunderland in
UK. The current study will outline the culture, politics and power taking place within the
company and its impact over the team and individual behaviour. Also, it will discuss about the
various motivation theories and the team development theory. In the end the philosophies will be
applied to proper management of the behaviour of people within the company.
PART 1
Analysis of how culture, power and politics influences individual and team behaviour
Culture- the culture is defined as the working environment in which the employees are
operating. For the business to be successful it is essential for the companies to manage the
culture in such a manner that the employees are comfortable working in the company. For the
management of the culture Hays Travel uses the model of Handy culture model (Ristino and
Michalak 2018). This is a model which assist the company in deciding which culture is better for
the company for management of business activities. In accordance with this model there are four
types of culture which Hays Travel can use which are as follows-
 Power culture- this is a type of culture wherein all the power of the decision making are
in hands of only few people only. This is a culture wherein all the decision is taken by the
management only and no other people are involved in the decision making process
(Derakhshan, Mancini and Turner, 2019).
 Role culture- under this type of culture the major preference is given to the specialisation
at time of allocating the work to the employees. Under specialization the employees are
allocated that work in which the employees are having specialisation. This is done as this

increases the interest of employees as they are given the work in which they expert and
having full knowledge.
 Task culture- this is a type of culture wherein more preference is given to the formation
of team for completing the work to attain the business objectives (Lyskova, 2019). Here
all the employees work together as a team in order to successfully completing the aim of
the business.
 People culture- this is the last type of culture wherein the people or the employees think
that they are superior to the company. Also, they develop a feeling that if the people will
not be there then the organization will not be able to run and attain its objectives.
Out of all the four different cultures, the most preferred culture by Hays Travel is the role
culture. This is majorly because of the reason that when the work is allocated to employees on
the basis of their specialization then they work in more effective manner. Thus, this will improve
the working condition of the people working and this assist them in managing the work in more
effective manner (Tamta and Rao 2017).
Politics- the workplace politics or organizational politics is the informal process through
which the employees within the company wherein the employees interact with one another in
informal manner and discuss issues other than the company. For getting success it is very
essential for Hays Travel to make sure that the politics within the company is at very low level.
This is majorly because of the reason that if the politics will be high then the interest of
employees will be in it and they will not focus over the working efficiency of them. For getting
successful the most important thing for Hays Travel is that they must ensure that the involvement
of employees is low in the politics is the company wants to get successful. This is majorly due to
the reason that the politics lower down the output of the employees and the productivity of
working as well. This is majorly due to the fact that this diverts the mind of the employees as
their interest is developed in informal meetings and gossiping and other related activities.
Thus, it is essential for the companies to manage the politics in the company as high
politics will result in decrease in the working efficiency of the employees of the company (Singh
and et.al, 2020). Thus, for this Hays Travel can use various strategies for managing the politics
within the company and the best way is to understand all the informal network in the company
and try to break that informal chain and in this manner this will reduce the politics within the
company.