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Organisational Change Dissertation

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Added on  2020-10-05

Organisational Change Dissertation

   Added on 2020-10-05

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ORGANISATIONALCHANGEDISSERTATION
Organisational Change Dissertation_1
ABSTRACTEducation is the important part of the universe as this sector plays a vital role in theliteracy rate of a country and gaining knowledge and skills to compete in the global workforce.Good education facilitates quality learning of all ages and is the process of achieving life skills,values, beliefs and moral habits. Education is facing various changes. Educational methods areevolving at a rapid pace. Teaching and learning must keep up with the growing demands of thiscentury. This research focuses on investigating the organisational change and its unique impacton the behaviour of employees in the educational sector.Through a qualitative research using a sample of educators from primary school, highschool and university primary data was collected from 15 interviewees. Consequently This studybenefits, organisations that are able to adopt, develop, engage and retain change will havesustainability as compared to the others that neglect such attention to the change management.
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ACKNOWLEDGEMENTFirst of all, I would like to immeasurably thank my best supervisor Dr Sebastian Okafor,who guided me all the way in this journey of a dissertation as source of motivation and helpedme in completing this project on time. Apart from this, he was also a source of learning whoprovided me with various recommendations and positive criticism which will always beremembered. His knowledge of dissertation, research methods, the process of data analysis wereincredibly beneficial for my study. While studying this project, I obtained an opportunity toknow him better as well as appreciate him as my instructor. Many Thanks to you Sir for makingthis research project a pleasant learning experience. Secondly, I would like to thank all my Lecturers of Claude Littner Business School atUniversity of West London who provided me a great academic guidance with all kind ofrequired resources throughout my studies that have also helped me to finish this project on time.It was God’s blessing for me to pursue MBA degree at UWL, being one of the top universities ofUK.Thirdly, I would also like to acknowledge the sacrifice and support of all the participantswithout whom this study would have definitely not been completed. I whole-heartedly appreciatetheir time of participation in this dissertation throughout the interview process. Last but not the least, I am so grateful to my husband Eresha Sale and my mother GowriMadam who were very supportive throughout this course in sharing all the stress and sacrificesthat came along the way.
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TABLE OF CONTENTSABSTRACT.....................................................................................................................................2ACKNOWLEDGEMENT...............................................................................................................3TABLE OF CONTENTS.................................................................................................................4CHAPTER 1- INTRODUCTION....................................................................................................11.1 Introduction............................................................................................................................11.2 Overview................................................................................................................................11.2.1 Project target participants.........................................................................................31.2.2 Background of the organisations..............................................................................31.3 Research problem...................................................................................................................31.4 Rationale of the research........................................................................................................41.5 Aims.......................................................................................................................................41.6 Research Objectives...............................................................................................................41.7 Research Questions................................................................................................................51.8 Significance of the research...................................................................................................51.9 Summary................................................................................................................................51.10 Dissertation Structure...........................................................................................................6CHAPTER 2- LITERATURE REVIEW.........................................................................................72.0 Overview................................................................................................................................72.1 Organizational change...........................................................................................................72.2 Factors for organisational changes in education sector.........................................................72.3 Impact of organisational change on behaviour of employee.................................................92.4 Impact of organisational change on employee's engagement..............................................102.5 Models and concepts of Organisational change...................................................................122.5.1 Lewin’s 3 step change model.................................................................................122.52 Kotter’s 8 step change model..................................................................................132.6 Strategies to reduce negative impact of organisational change...........................................142.7 Ways to maintain positive behaviour within organisation...................................................152.8 Comparison of previous empirical studies...........................................................................162.9 Summary..............................................................................................................................17CHAPTER 3- RESEARCH METHODOLOGY...........................................................................18
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3.0 Overview..............................................................................................................................183.1 Brief methodology...............................................................................................................183.2 Research Philosophy............................................................................................................193.3 Research Design...................................................................................................................203.2 Research Method.................................................................................................................213.3 Cost Required.......................................................................................................................223.4 Research Approach..............................................................................................................223.5 Research strategy.................................................................................................................233.6 Research Sampling...............................................................................................................233.7 Data collection.....................................................................................................................243.8 Data Analysis.......................................................................................................................253.9 Ethical Considerations.........................................................................................................263.10 Research Limitations.........................................................................................................273.11 Summary............................................................................................................................28CHAPTER 4- DATA ANALYSIS AND DISCUSSION OF FINDINGS....................................294.0 Overview..............................................................................................................................294.1 Monkfield park primary school...........................................................................................294.2 Stamford High School..........................................................................................................324.3 Manchester Metropolitan University...................................................................................35CHAPTER 5- CONCLUSION AND RECOMMENDATIONS...................................................393.1 Conclusion...........................................................................................................................393.2 Recommendations................................................................................................................41REFERENCES..............................................................................................................................42
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CHAPTER 1- INTRODUCTION1.1 IntroductionThis research investigates the unique impact of organisational change on the behaviour ofemployees in the Educational sector. This research will be cased on Case studies of theUniversity, Secondary school and Primary school in the UK.1.2 OverviewThe educational sector holds a unique position both within developed and developingcountries. It not only plays a crucial role in the overall literacy rate of the nation, but it is asource of social justice by decreasing poverty and inequality while providing the economy withan educated workforce (Abeysekera and Dawson, 2015). It not only plays a vital role in thecountry’s economy, also plays a crucial role in overall literacy rate of the nation. This sector canbe broadly categorised into three groups: schools (including pre-primary, primary and secondaryschools and colleges), universities and training institutions such as industry/job-orientededucation (Hatch, Morrison and Secker, 2017). It is very essential for the overall growth of thecountry, there are various government rules, regulations and guidelines that are important foreach and every school and university to adhere. These guidelines include various teachingtechniques, course materials which are necessary and used to be taught to the students by theuniversities and schools, because the students are the ones who will be learning and gainingknowledge from these organisations. All countries have different kind of educational structuredepending or according to their government guidelines, based on this they have defined theirown educational framework (Van der Voet and Vermeeren, 2017). All the organisations within the educational sector have different level of structure thatincreases their flexibility (O'Brien and Pipkin, 2017). It further helps the organisation to maintaina positive culture within their university or school. This positive culture helps the individuals ingaining required information or knowledge so that students can learn in an efficient and effectivemanner. However, this positive culture and gaining of knowledge completely depends upon theemployees so called- professors and teachers of the organisation (Alharbi and et.al., 2019). Anychanges within the structure of the organisation will impact on its positive culture which willfurther directly or indirectly impact on the behaviour of all the employees especially in educationsector. This change in structure or technology etc. can have a huge impact on overall1
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performance of the employees, their work engagement within the organisation, their behaviourtowards their colleagues, towards the way of teaching etc (Denis, ferlie and van gestel, 2015). Organisational change can be defined as a change in organisation’s culture, structure,procedures, processes and technology (Budd, 2017). These changes within the company directlywill impact the overall performance of the organisation. These organisational changes are quiteimportant to be observed and maintained, especially in the educational sector, as impact of suchchanges can be either positive or negative. These changes could further impact on the behaviourof the employees of any university or schools and also can have effect on the way of theirteaching style. Success and failure of an organisation are the main reasons of organisationalchange that impacts on the overall performance of the employees (Arokiasamy and et.al., 2016).The result of failure or success in the organisation's strategies, technologies, systems etc caneither increase the flexibility of the organisation or can decrease their work efficiency. Thereby,positive culture within the universities or schools will either increase or decrease.These changes are mostly seen and are required in universities, colleges or schools so thattheir knowledge level can be increased by bringing some changes within the employees of theschools and university. It is important to be noticed that these changes can impact anorganisation both positively and negatively which completely depends upon the type of changesthat has been done. So, all the changes are brought within the organisation should be verifiedbefore implementing as it can reduce the overall efficiency of an employee, can negativelyimpact their behaviour and might not be able to cope up with those changes (Denis, Ferlie andVan Gestel, 2015). Verification of such changes can be measured by implementing severalstrategies and measuring their impact on the organisation, implementing mitigation strategies etc.In educational sector these changes can influence overall level of education within theorganisation, enhance or degrade work performance of the employees in order to attain highergoals and objectives and if changes are not implemented correctly it can make it much difficultfor the organisation to attain and achieve their goals, objectives or targets that can bring changesin leadership or in roles, due to which the external support will also be impacted. As a result,complexity within the organisation will either decrease or increase (Avidov-Ungar, 2015). So, inorder to increase employee engagement, enhance their performance, bring positive changeswithin their behaviour, for which it is important to know the factors due to which organisationalchanges are brought and impacts they have on the organisation’s performance.2
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1.2.1 Project target participantsIn this research overall there are 15 participants from all the chosen universities, primaryschool and secondary school i.e. 5 employees of Monkfield Park Primary School, 5 employees ofStamford High School and 5 employees from Manchester Metropolitan University. There arefive teachers to be chosen from each of the mentioned organisation. All the participants are involved within the research study on their free-will in order to study the impact oforganisational change on the behaviour of the employees within their educational sector. 1.2.2 Background of the organisationsThere are three organisations that have been chosen for this research project they are: theprimary school, the high school and the university.Monkfield Park Primary School: is a primary school in Cambourne, a place inCambridgeshire in England. It was the first school that was built in great Cambourne.They take classes for the students from year 1st to year 6th. They provide various kinds offacilities such as breakfast, lunch, games, safety etc. Researcher has chosen thisorganization because it is one of the best primary school.Stamford High School: is a UK high school of english girls situated in market town ofStamford, build in 1877 (Boiko and et.al., 2015). They provide various kinds ofextracurricular activities for students such as early college studies, athletics, 24 differentvariety of sports etc. Manchester Metropolitan University: is a public university that is located inManchester, England, UK. This university was established in 1843. it is one of the mostfamous university that also have an affiliation with Association of CommonwealthUniversities, NWUA, University Alliance and various others (Jenkins, 2017). Their firstCollege, Manchester school of Design was established in 1843. As per the overall ratingof the Universities within UK it has been ranked on 57th in number. According to the QSglobal ranking it has been ranked 801 out of 1000 universities. This university has beenchosen as it is one of the oldest University situated in England.1.3 Research problemThe main research problem that is required to be addressed is that there are manyorganizational changes within educational sector which affects the overall behaviour of the3
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