Organisational Change and Leadership: Characteristics of Shackleton's Leadership Style and Lessons for Contemporary Business Organizations in Crisis

This report discusses the characteristics of Shackleton's leadership style and lessons for contemporary business organizations in crisis. It also evaluates organizational situations and provides recommendations for improving leadership performance.

ORGANIZATIONAL CHANGE AND
LEADERSHIP

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Learnt in the context of contemporary business organizations in a crisis...................................4
Evaluating organizational situations............................................................................................5
Recommendation.........................................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................1

INTRODUCTION
Leadership is referring to the ability of an individual or group of individual in order to
influence and guide follower’s other members and organization. Also, in the positive leadership
it is help for praise employees for well-done job. Also, this is taking too much time in order to
coach or train in order to lapse the performance. Present report is based on article leadership in
crises as well as report discussed on characteristic of Shackleton leadership style and learnt form
the leadership styles in the context of contemporary business organization in crisis. Then report
discussed on leadership schools and recommend for improving its performance.
MAIN BODY
Shackleton's leadership characteristics
According to article it has been analysed that there are Shackleton was the greats leaders in
order to provide essential characteristics in leadership
He was the great leaders, and he had the most essential characteristics in the leadership
styles for become the prefect leaders. It the cautious leaders. The characteristics include the
motivation, optimistic and back breaking, freezing cold, journey across the Atlantic Ocean. The
Shackleton characterize that the leaders should be motivated because it is the start of journey. It
helps the individual willing to do something and general desire which are required to fulfil the
goal and objectives. Keeping motivated to others helps in achieve the setting goals and it helps in
achieve the all member’s expedition (Burke, Shuffler and Wiese, 2018). He was use the language
of motivation. He was the cautious leader man who never ask anyone regarding the anything. He
was good at performance and improvisation because he was not afraid about the throw away the
rulebook id f they are not working as well as he was a man for tight spot, in other words, handle
the difficult and dangerous situations. He was blessed in the people management. He was great
in the instinctive leadership styles, the instinctive leaders are admitted their mistakes because
they are quick to take responsibilities, and they desperate in built the organizational culture. The
mistakes are simply challenges for them to overcome, and they not found the opportunities to
blame someone else and points figures (Kalangi and et.al., 2021). The strong leaders have the
good instincts and the Shackleton were had the good instinct because he was confident in their
decision-making abilities.
As a leader, Shackleton was the optimistic and positive leader because he cannot let the
worries, anxiety, sadness and anger which take made and crumble anything. The optimistic

leaders have the confidence and hopefulness regarding the successful outcomes and about the
future which are most important to manage the group of people. With the optimistic attitudes, the
leaders can achieve the positive outcomes, and they focus on the action and current situations
and get themselves in the business beyond the current crisis (Martins and Shackleton, 2021). The
Shackleton leaders is the crisis leaders all the time as well as believe in the future vision. He was
also trait as the positive leaders that includes the support for the group of member's, self-
controlled, confidence, empowering, caring, encourage teams and genuine person.
Shackleton leader not follow the protocol of the time, and he was leading of his time
period. He broke the strictly hierarchy on the ship by everyone pitches to do all the work and
ship. They also listen to other concerns and resolve the problems of groups of members.
Shackleton was the sticklers of structure because they respond comfortable on the daily routine,
was valued and contribution in the play and work. Shackleton was natural at the social side of
things because he lover’s conversation, poetry and singsong and relaxed with the team at the
time of meal.
He was constantly planning about achieve the goals and was working with the
contingencies. He was very good at listening because he listens the concerns and doubts of teams
and solve member's issues and problems. He was good in keep to men spirits, and he was
encouraging the games, singing and skits in the evening because it helps in build a high
performing teams and encourage the interest levels of employees (Ererdi and et.al., 2022). He
had an open door policy and It refers as the practice of business leaders with leaving the
company door opens so, employees can feel the welcomed, and they ask question as well as meet
informally to Shackleton. It was helps in attract the more employees in group and desire to
become a member of group as well as it helps in enhance the retentions rate of employees.
Learnt in the context of contemporary business organizations in a crisis
 Finds things to enjoy: The celebration is most important in organization for the
stressless environmental condition in business as well as company must establish the
sense of sharing ability from starting just as Shackleton. The sense of team unity which
must be strategy with the cheerful social events in business before the works because it
helps in grow the adventures continuous as well as helps in tackle the business with
organizational cultures (Popover, E., DeLo and Sergi, 2021). The celebration helps in
remain together team and their works at the time of organization crisis.

 Create culture: If the business organization in crisis, the leaders need to create the better
culture environments where they help each other and caring as well as self-sacrificing for
others. With the positive organizational culture, they can handle and manage the crisis in
organization as well as able to make decision as regarding the problems (Al-Omoush,
Simón-Moya and Sendra-García, 2020). For the positive environment, leader can
motivate the team members and use the language of motivation for influence the group to
accomplish the task and project at the given periods of time. The leaders should show the
caring behaviour and build bond of team work just as the Shackleton leader.
 Diffuse conflicts: At the time of organization crisis, the leaders should diffuse the
conflict which are most important for the organization condition because it helps in create
the mutual respects between the team members and leaders. Leaders must remind to the
crew members about the respects and maintain the sense of civility.
Evaluating organizational situations
Business has been changing now days and it is growing continuously in order to keep the
customer satisfied and improving the overall growth. Along with this, in the recent time business
has face major threat like COVID – 19 and it negatively impact on the profitability of firm. In
addition to this, TESCO is one of the famous British retail organization that deals with food and
grocery as well as other services. The organization faced the challenge of pandemic and due to
that it was facing threat like managing employees as there were restriction and work home
policy. Another challenge it has faced is low motivation of employees and due to that there was
poor growth. Moreover, in order to deal with the organizational situation company has made use
of democratic leadership style so that proper communication can be maintained between them. In
addition to this, for dealing with the employees Tesco has decided to give them training and
development session so that it can understand impact of external and internal factors and their
impact on the performance of company (Day and et.al., 2021). Training will help them in
connecting with the leader and it can able to share their thoughts and ideas regarding improving
organizational culture or innovative idea for product development. Although it will allow leader
to known about issues faced by employees while working in the company as well as their
abilities. Thus, making use of democratic leadership allow to work well when trying to solve
complex problem as it empowers leader to work with their team and it build open

communication with them that acknowledge their problem. It allows everyone to collaborate
with each other and allow them to find appropriate solution through using their solution and
experience as well as innovation. Along with this, Tesco is multinational company and it various
branch all over the world so it has employees from various part of the country and it create
culture issue with them. So in order to deal with it organization conduct training programme so
that each of them can collaborate with each other and it can understand about their culture.
Moreover, leadership style of Tesco is based on building good culture within workplace and to
give freedom to their employees such as flexible working hour and incentive as well as
appreciation for hard work (Cummings and et.al., 2021). However, people that work with leader
who follow democratic style usually have supportive and closer bonds with each other compared
to leader using other form. In this style team members are usually connected with each other due
to their feedback and ideas as well as free flow of information that is important in company.
This way of leadership lay more emphasize on voluntary collaboration as well as given an
opportunity everyone to share their own ideas and make a positive impact on team member.
Furthermore, at time of pandemic Tesco was facing another issue like low morale in
employees as most of them was afraid about losing their job and economic problem as well as
remote working was the major threat faced by the organization. In addition, in order to solve this
Tesco made use of Maslow theory of needs in which it has recognized about social and personal
level wants of employees. It is also one of the best leadership practices to analyse the needs and
fluffing the demands of worker as it helps in motivating them that allow them to contribute in
success of company. In addition to this, in democratic style job satisfaction as each team member
feel like they have an equal role in running the team and there is sense of empowerment that
comes with responsibility (Cummings and et.al., 2021). Moreover, this type of leadership
motivates workers to work hard and smartly that increase importance of the company as well as
their loyalty also enhanced. In addition to this, the school of leadership states that it is the role of
leader to encourage stronger commitment level so that worker can complete company and
personal goals together. It has been well known fact that workers commit more to work when it
feels that they are more important for the company and there is more requirement of ownership
for the task. Although if people are given the chance to be creative and it need to invest
themselves into the results that need to be achieved.

It helps in increase the team knowledge and divers opinion as well as ideas for the creative
process. Although different people at any given point experts something that someone can guide
them. Thus, it provides opportunity to expand the knowledge and creates competences with the
decision making.
Recommendation
 In order to improve the leadership company should encourage feedback from the
employees as it will help in identifying the issue that has been faced by them. Although
when there is smooth flow of information then workers know about their jobs and
responsibility as well as it can share ideas regarding enhancing the company growth.
 It is to be recommended to Tesco that it should measure the performance of the
employees as it will help in identifying their abilities and poor contribution in work.
Although this data will help in conducting training programme for them so that their
skills can be improved and overall values of company can have improved (Rudolph,
Murphy and Zacher, 2020). It can make use of performance matrix so that their
behaviour, activities and company performance can be measure.
CONCLUSION
From the above report it has been concluded that leadership play important role in the
organization and it allow employees to achieve their personal goals and develop their career.
Along with this, the study has also summarized about the challenges faced by the company while
making use of right leadership strategy. Moreover, it has also depicted about Shackleton's
leadership characteristics and contemporary business crises.

REFERENCES
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