Organisational Change Report of Tesco
Added on -2020-07-22
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Organisational Change
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1Question 1........................................................................................................................................1Question 2........................................................................................................................................4(a)............................................................................................................................................4(b)...........................................................................................................................................4(c)............................................................................................................................................5Question 3........................................................................................................................................6(a)............................................................................................................................................6(b)...........................................................................................................................................7Question 4........................................................................................................................................7Question 5........................................................................................................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................12
INTRODUCTIONIn this business environment, there exists a lot of organisation but there are very few ofthem who are able to make profits for the long term. Those who are successful do somethingwhich is different and have creativity in it. They invest a lot of money at their Research andDevelopment (R&D) and through this they are able to identify the areas at which they have tobring changes. Business conditions are not same all the time so the factors which makes thebusiness environment change should be identified. It is necessary for the companies to bringorganisational change to adapt into the conditions (Bain, Walker & Chan, 2011). Changes can bebecause of the economic climate, customer demand & behaviours, new technologies, competitivemarketplace and government policies. There can be change in the mission & strategy, policies &agreements, their structure, processes, personnel, culture, products and technology. Thesechanges have to be done by keeping various internal and external factors in mind (Bhasin, 2012).They should analyse and identify their impacts on the customers, employees, shareholders andetc. This all report will be dealing with various aspects organisational change and for this Tescocompany will be taken in the scenario. Question 1There are various definition of the organisational change and if it is defined on the basisof theoretical prospective will give a better insight about the change which has occurred in thecompany. Organisational change is the process in which there is any modification in variousareas of the firm. Depending upon the changes which is going to come briefs about its scenario.In the general case, it is the reviewing and modification in any department (den Exter, Lenhart,& Kern, 2015). In this we will be defining the changes in the terms of management structure andbusiness processes. To make sure that the small businesses survive in competitive environmentthey should adapt into changes through designing their flexible strategies. To gain competitiveadvantage they have to bring new methods and process of doing things more efficiently andbring cost effectively. Although, this they can bring positive and negative impact on the businesso0f the company but they do not need to worry about it and should understand that for thegrowth of the business organisational change is necessary (Firth, 2013). They are competing withbig player who have large market share so in order to give something different they bring therequired changes. 1
It is a process in which the small or large-scale companies bring changes in theorganisational structure is defined as the organisational change. Tesco which is a Britishmultinational grocery and general merchandise has come across a crucial change in terms ofintroducing and implementing a self-service check out system throughout its network. This is astrategic plan change because self-check out system is a new concept and is quite different fromthe traditional payment methods when the transitions are made (Flodgren and et. al., 2010). Itreduces the time of the customer while standing in the long lines for the transition at the billingcounter. Consumers select the products they want to buy and move to self checkout. There theyscan those items and do pay for the items which they are willing to buy. This change will bedefined as change in the technology adopted by the Tesco. 2Illustration 1: Benefits of organisational change,(Source: What is organizational change? Definition and meaning, 2017)
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