Theories and Barriers of Organisational Communication in the Context of Pandemic

Business
Communication
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Table of Contents
Introduction.....................................................................................................................................3
Main body .......................................................................................................................................3
Theories of organisational communication............................................................................3
The barriers of communication which made employees unwilling to return to the office.....4
Strategies to overcome these barriers.....................................................................................5
Conclusion.......................................................................................................................................7
References.......................................................................................................................................8
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Introduction
Business communication is associated with ways and methods through which
management and employees deliver messages to one another in order to conduct business
operations. The aspects of business communication are majorly disturbed in the situations of
pandemic where employees started working from home. While employees have settled in new
decorum of working from home in Bri-tech company and are performing with high efficiency
and productivity, it is highly critical for them to indulge in some interaction in person within
organisation. In this report, theories of organisational communication are discussed along with
organisational barriers. Moreover it pay emphasis on the obstacles in business communication
which made employees unwilling to return to the office. In addition to this, it discuss numerous
effective strategies adopted by Bri-tech IT company in order to overcome these organisational
barriers (Bolten, 2020).
Main body
Theories of organisational communication
The term organisational communication has become a popular concept in recent years
and its significance has increased over time. It has become crucial for managers and corporate
entities to define their structure and patterns which facilitate flow of communication. There are
various theories suggested by management experts which in order to define ways of business
communication.
Weber's classic organisational theory of fixed structures
This theory states the concept of bureaucratic system in the structure of organisations in
order to facilitate the communication process within an organisation. The theory of Weber
suggests that there must be high clarity of roles and responsibilities, therefore he pays emphasis
upon hierarchical patterns ensuring clear structure. This theory pays attention to prominent roles
according to seniority and implies that work should be allotted considering calibre and potential
of employees (Sapkota and Vander Putten, 2018). The basis idea of this theory is that the flow of
communication should be maintained according to hierarchical patterns and seniority of
employees.
Tompkins and Cheney's organisational control theory
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