Organisational Issues: Collaborative Overload and Algorithms Need Managers
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Added on 2023/06/13
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This article discusses the issues emerging from teamwork and collaboration and recommended ideas for managers to solve such problems. It also highlights the need for managers to supervise algorithms just like human employees.
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Running head: ORGANISATIONAL ISSUES ORGANISATIONAL ISSUES Name of the student: Name of University: Author Note:
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1ORGANISATIONAL ISSUES In the constantly changing global economy and technology there is a drastic change in the workplace culture. Be it at the western countries or in the far east. The workplace culture has been changing as there is a high demand for collaboration among the employees which is the main reason why the managers are encouraging the employees to increase engagement with their colleagues and indulge in the teamwork. The chief idea of collaborative work culture is to increase productivity among the employees. through collaboration, the creativity increases and knowledge gap is reduced. The people who indulge in the teamwork needs strong sense of connection with the organization but often the top collaborators feel detached with their organizations. There are many reasons of employee turnover but when the most experienced employees leave the firms, it hampers the organization it its core. In the article ‘Collaborative overload’ by Cross, Rebele and Grant, suggests that there remains huge gap among the employees which is purely based on the knowledge gap among them. Some employees possess better and more resources, some do not. This is the reason they visit to the former and request for guiding them in a particular task. However, the employees who possess more resources may or may not be willing to help. In their case the mangers encourage the employees of the firm to share knowledge and respond the request of others.However,thiscollaborativemethodofworkingbecomesoverloadforthe collaborators. They gradually become the bottleneck of the firms which prevents the fir to grow progressively. In this article, the authors have discussed the issues emerging from teamwork and collaboration and recommended the ideas what must the managers of current situation may do when such problems emerge in their organizations. Therefore, it can be said that everything what happens in the firm can be controlled by the managers. Similarly, in the article ‘Algorithms need managers, too’, Luca, Kleinberg and Mullainathan have suggested that in this technological world, when each and every work performed in a company relates with technology. Due to globalization, the technological
2ORGANISATIONAL ISSUES advancement has supported the firms to increase their revenue through increasing their production and for increasing production, these firms are constantly replacing their human workers and employing machines. This technical advancement has made it possible that they can predict in every department thus help the mangers or leaders to understand the deficit then work to limit the gap. “companies today are turning more and more to computer algorithms, which perform step-by-step analytical operations at incredible speed and scale” (Luca, Kleinberg and Mullainathan 2016). However, there are numerous bans and boons of computer algorithms The prediction by the computer algorithms, help the companies to set the perfect goal then measure their progress. Based on the perfect predictions, the companies can make decisions needed immediately. However, the over dependence on the algorithms, the firms often fail to maintain these complicacies and thefundamentalproblemsemerge.Theauthorsofthisparticulararticlehavealso recommended these issues to avoid which mainly advice the managers to me become more engaging with the technologies, know what the organization needs to flourish and then humanize these algorithms. This is because, if one elements proved wrong, the entire prediction will be wrong. hence the algorithms need the supervision of the mangers just like the human employees. Why is there a wide knowledge gap among the employees? In the current setting of the organization, the employees need various types of resourcesastheconsumptionofmostvaluableresources.Intheindustrieslike manufacturing, IT, retail, automobile and contraction industries have been flourishing due to globalization and doing business in the farthest of the countries. In this aspect the employees are needed to be empowered with different of resources so that they can complete the tasks perfectly. In some cases, one particular task may not be performed by the employees as they do not have any prior experience about the task or no training on that particular subject.
3ORGANISATIONAL ISSUES Moreover, the employees do not get much time to employee themselves in the critical woks. 80% of their time is spent in the meetings, responding emails and on the phones. This is the reason why they do not get chance to engage themselves in proper reach work them do a job. Therefore, the leaders of the organizations encourage the employees to indulge in the collaborative tasks where they will be able to learn from the already present resources as well as will be able to find out new resources of their own. Theemployeesoftheorganizationsonlypossessthreetypesofresources, informational, social and the personal. The first two resources are quiet available and easily shared by the collaborators. On the other hand, the personal resources are difficult to find and the collaborators do not wish to share them easily with others. The social resources are being based on the position, vale and position in the networks and awareness. The informational resource are knowledge and skills which are acquired by the employees and passed on easily without handling the structure and functionality of others. The employees shore these two types of resources within single exchange and need not waste much time in understanding the resources. This smoothens the process of the organization. The collaborators while passing the social and informational resources, keep some for them aside before providing. This is completely different in the case of personal resources. These resources are mainly acquired by the individual employees. They invest their times as well as effort to acquire knowledge therefore do not want to share these resources with others. Why the top collaborators leave organization? The study has revealed the employees who help others with the knowledge and resources are the first to leave the organization. This is due to the fact that they do not get any recognition from the management and their effort of doing diverse tasks never get discussed in the firms. These top collaborators themselves do not get chance to prove themselves as
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4ORGANISATIONAL ISSUES their assistance in doing the most difficult work by others, cannot be seen or acknowledged. These employees therefore, cannot prove themselves productive hence never honored. Hence they think they must get into a new organization in order to achieve their professional goals. Why the women feel to be overburdened? The women employees of the organization are found to be the top collaborators why tendtohelptheircolleagueswithallpossiblemanners.Therefore,theybecomethe bottleneck of the organization. Without their interference, no work could be done. This is the reason why these women employees feel overtaxed without any showable cause. The male employees on the contrary, do not seem to be assisting other colleagues like women. Hence they do not feel pressure except in their own production. The women employees are asked for help all the times hence they do not concentrate on their own performance. Hence they remain lagged behind from those whom they help. What the managers need to do? The mangers in this global context need to take care of the employees without which they cannot reduce the employee turnover in the firms. The basic problem of this system is the distribution of resources. The employees do not have much resources hence they go to the top collaborators for help. The organizations must create another designation of the supporting stuff in the different department as these departments need more resources related to their functions. These employees will possess all necessary resources that particular department needs. These staff must not have influence in the main stream production of the organization but assist others to achieve the goals. This will however reduce burden among these employees and managers will prevent the employee turnover in the organizations.
5ORGANISATIONAL ISSUES The managers will be encouraging the employees of the firms to get engaged with the organization but will have a negative approach to avoid requests. The employees will be able to filter the requests from the resource seekers. In this context algorithms help a lot. Algorithms reduces the efforts of collaborators and redistribute the works among the potential employees. This will also help the employees to avoid calls for help others thus they will be able to concentrate on their own tasks. Themanagersthroughtrainingprocesscanmakeaperfectsubstituteofthe collaborates so that the firms do not suffer even if the collaborators leave the organization. This method can successfully replace the efforts of these collaborators.Moreover, team collaboration software can help the employees for building strong varieties round their incoming information flow but prevent the requests. Therefore, it can be concluded that the managers must understand the gap between demand and supply which will help them to solve such problems.
6ORGANISATIONAL ISSUES References: Cross,R., Rebele,R. andGrant,A.,2016. Collaborativeoverload.HarvardBusiness Review,94(1), p.16. Luca, M., Kleinberg, J. and Mullainathan, S., 2016. Algorithms need managers, too.Harvard business review,94(1), p.20.