Organisational Management and Operation

Running head: BUSINESS MANAGEMENT
Organisational Management and Operation
Name of the Student
Name of the University
Author Note

1BUSINESS MANAGEMENT
Executive summary
In this report the current organisational structure and possible anomalies of Pay and Carry have
been examined. This report aims to determine the underlying faults and to find out the most
effective management and control plan to protect the organisational work culture from being
fraud, unethical, corrupted and biased. This report consists of the analytical content for
identifying the operational dilemmas, framing the issues and recommending the organisation.
The management of Pay and Carry needs to put new controls in place because the previous
controlling methods are out dated in current situation. The organisation should change the
concurrent planning and controlling method with the help of Total Quality management, and
healthy organisational environment. It will help to improvise the stability of organisational ethics
and implementation system. For concurrent control should be considered for the moral
interventions of core Franchiser Company and the franchisees with Total Quality management,
Cultural environment and self control. Implementing the third party monitoring and direct
analysis process while having situational leadership and informative management will be helpful
to develop more effective changes. Pay and Carry should maintain a consistent connection with
the owners of franchisees in order to keep them concerned about operational ethics and moral
duties as a responsible employer.

2BUSINESS MANAGEMENT
Introduction:
The management of Pay and Carry is operating Franchisee based business operation where
several potential operational dilemmas regarding regulatory control, weak employee satisfaction
and declining business growth can be occurred. The aim of this report is to determine the
underlying faults and to find out the most effective management and control plan for reducing
the current discrepancies involving unethical workforce management, corrupted management
system, severely declining employee satisfaction. From the beginning of their franchisee based
business operation The Pay and Carry always tries to formulate and enforces their business
models to all of their franchisees in order to ensure the work ethics and operational integrity.
The two management strategies are applicable to the Pay and Carry case are appropriate control
and situational planning. The focus of the report will be developing process of planning and
implementing the management function of Controlling. Both of this strategic regulatory
operations can be stated as “the procedure through which managers use their control to
manipulate other members of the organisation to employ strategies which can be achieved from
different perspectives”, while differing from direct input frameworks to social and cultural
responsibilities and control.
Defining and framing the issue:
While the operational structure of Pay and Carry have done an excellent job at delivering quality
and value to their loyal customer as well as their employees, the regulatory management is also
worried about the recent business investigation that has uncovered the shocking exploitation of
workers in the retail industry that can also reflects the regular implications Pay and Carry’s brand