Organisational Structure & Effectiveness of Coles

Running head: ORGANISATIONAL STRUCTURE & EFFECTIVENESS OF COLES
ORGANISATIONAL STRUCTURE & EFFECTIVENESS OF COLES
Name of the Student
Name of the University
Author Note

ORGANISATIONAL STRUCTURE & EFFECTIVENESS OF COLES1
Executive Summary
This report introduces a detailed overview of the Coles Group, a major supermarket
in Australia. It further states the impact of the Coles organizational structure on the
innovation and management of the firm. It provides the effect of the
Colesorganizational structure on its overall business performance and its profit
margin. There are some recommendations that may help the firm to develop firm’s
innovation and management.

ORGANISATIONAL STRUCTURE & EFFECTIVENESS OF COLES2
Table of Contents
Introduction...............................................................................................................................3
Discussion................................................................................................................................3
Overview of The Coles Organizational Structure...........................................................3
Strategies Followed by the Company............................................................................5
Impact of Coles Organizational Structure on Management Innovation......................6
Impact of Company’s Structure on Overall Business Performance............................7
Recommendation for Improving Company’s Innovation and Management...............8
Conclusion................................................................................................................................9
Reference...............................................................................................................................11

ORGANISATIONAL STRUCTURE & EFFECTIVENESS OF COLES3
Introduction
This report aims to introduce brief overview about the impact of organizational
structure on the management innovation and performance of the Coles Group
Australia. Coles Group Australia is the largest retailer present in Australia. GJ Coles
established this firm in the year 1914(Colesgroup.com.au, 2019).Coles has now
turned into largest retailer group in Australia. Coles has framed its large business in
a divisional organizational form, with the purpose of distributing equal responsibilities
to different sectors of the firm to different individuals. This not only helps them to
provide equal attention to every part of the organization but also generate the
uniqueness of products and customer service given by the company. Coles Group
has divisional organizational structure comprises more than fifteen general
managers, sixty six regional supervisors, seven hundred and forty two store
managers, nine thousands and five hundred team members (Insideretail.com.au,
2019). Coles has the specific vision to deliver quality product with effective services
that will help them to gain maximum trust from Australians and enhance the value of
shareholders.
Discussion
Overview of the Coles Organizational Structure
Coles is considered as the largest retailer group in Australia. This company
provides several facilities to their fellow customers like online shopping, home
delivery, assistance shopping, online and cash payment and others similar
ones(colesgroup.com.au, 2019). With the divisional organizational structure Coles
has expand their business to different regions of Australia. Coles has more than
10,000 staffs who provide their deliberate effort to make their client happy with the