Organisational Theory and Practice

ORGANISATIONAL
THEORY AND PRACTICE

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Management style along with principles and functions of management used by Thomas Cook1
Effectiveness of organizational structure of Thomas Cook and its impact on employees..........3
Leadership style of CEO of Thomas Cook to increase effectiveness of organization................3
Effects of power, influences and conflicts at Thomas Cook.......................................................4
Various types of motivation used at THOMAS COOK..............................................................5
Corporate examples and Literature..............................................................................................6
Suggestions and Recommendations............................................................................................7
CONCLUSION................................................................................................................................8
REREFENCES................................................................................................................................9

INTRODUCTION
Organization is a kind of a social group that consist of group of people who work together in
order to meet predefined objectives in a proper manner (McShane and et.al., 2018). There are
various kinds of organizational theories that can help organizations in identifying common
themes that can be used for purpose of problem solving, maximizing productivity and efficiency
of the company and fulfil needs of all the stakeholders of the organizations. these organizational
theories are a set of interrelated definitions and concepts that helps in explaining behaviour of a
group or individual who interact with each other in order to perform activities that are majorly
intended towards accomplishment of a common goal. It is extremely important for business to
focus upon these organizational theories in order to achieve their defined objectives and for this
they need to adopt proper organizational practise (Verma and Menezes, 2018). Organizational
practise can be defined as a process of converting ideas and values within company’s culture so
that practise movements and actions can keep the organization running actively and effectively
on upward trajectory in order to increase business and profit margin. This report will focus upon
Thomas Cook organization. Thomas Cook is a British travel group that was founded in 2007
whose headquarter is in London, England, United Kingdom. This organizations operated into
two segments: airline and tour operator but in 2019, Thomas Cook group and all UK entities
went into compulsory liquidation. This report will describe and analyse the management style of
Mr. Peter Fankhauser, the CEO of THOMAS COOK. In this report management style, principle
and functions of management, steps taken with regard to organisation structure in order to
achieve high performance, organisation culture at THOMAS COOK and its impact upon
employees, leadership style of Mr. Peter Fankhauser in order to enhance the organisational
effectiveness, effects of power, influence and conflict at organization and various types of
motivation used at THOMAS COOK. Lastly in this report suggestions and recommendations
will also be provided in order to increase organisational performance.
MAIN BODY
Management style along with principles and functions of management used by Thomas Cook
Management style is one of the main style and key of the success of an organization as
like leadership style. In the context of Thomas Cook it can be said that Thomas Cook
management faces probe over its collapse. But at starting and initially it was one of the main
reasons of its development.
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Collaborative: It is an effective approach and it is not limited to only one approach as it
is a set of several management techniques which allow manager to supervise and manage all
functions, processes and people in an effective manner. In this approach, manager of Thomas
Cook used to focus on collaboration, team working in order to increase skills, reducing errors
and improving productivity. Manager of Thomas Cook believed that working in a team is better
than working individually because it allows employees to decrease errors and learn new things.
Transformational: It is an effective approach in which manager of the company leads
via transformation in processes, direction and other important elements of operations (Nguyen
and et.al., 2017). In this approach, manager encourages, motivate and inspire employees in order
to allow them to make their processes innovative as well as shape the future success of company.
So, from the above it can be said that Thomas cook focused mainly on motivating
employees by their management approaches. Here are some functions which also helped this
company in developing business and by making use of above discussed strategies, manager find
easier to perform all functions such as:
Planning: In this function, manager focuses on creating an action plan which consists of some
company’s goals which they want to achieve. In this step, it makes a detailed planning deciding
that what they need to do, who will do, how will be done all functions and all. A plan is a future
course of action which makes manager able to process further functions.
Organizing: After making planning about activities, people, processes, manager organize all of
them by bringing all members together and improving relation among them. For better
organization, they require all effective resources like human resources, raw materials, tools etc. It
is a combination of some functions like: identification of activities, allocation of duties,
coordination and responsibility relation (Rudow and et.al., 2017).
Directing: After allocation of tasks and duties, manager support and guide employees in
completing their functions. It also includes: motivation, supervising, communication and
leadership.
Controlling: It is the last but not the final function in which manager make sure that all
activities, processes are on the right track or not. As per the monitoring, they control some
activities accordingly and make improvements.
From the above functions and management strategies it can be said that the main aims of
Thomas cook was to maintain transparency, honesty and increasing collaboration among team.
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