Organisational Trust and Safety Operation Behaviour in Airline Pilots

Managing people in
aviation

Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Research methodology and hypothesis..................................................................................1
Key findings from literature review.......................................................................................2
Summarizing author Key research findings...........................................................................2
Limitations of study and suggestions for future research.......................................................3
CONCLUSION................................................................................................................................3
References:.......................................................................................................................................3

INTRODUCTION
The growth of aviation businesses depends on aviation security and stability of whole
society as to have sustainable development of country. The main of research is to discover the
role of organisational trust, organisation identification and organisation commitment in safety
operation behaviour (SOB) for 143 pilots. The civil aviation industry depends on aviation safety
and safety operation behaviour of pilots is almost equal to their job performance. In the aviation
industry the most of accidents occurs due to human error in the field of commercial & non-
commercial aviation (Ben-Hador, 2019). The researcher state that to improve modern aviation
safety reducing pilot error in aircraft piloting is the most effective way. The study starts from the
organisational psychological layer to investigate into whether organisation trust, identification
and commitment influencing SOB pilots along with what mechanism between them is.
MAIN BODY
Research methodology and hypothesis
In the article of “organisational trust and safety operation behaviour in airline pilots: the
mediating effects of organisation identification and organisation commitment” the researcher has
used quantitative research methodology which is systematic investigation of phenomena through
gathering of quantifiable data and performing statistical, mathematical and computational
techniques. To collect the data researcher has used survey method in which participants were 150
from China Eastern airlines. The final sample was of 143 pilots in which all were male, acquired
university degree and qualification of instrument fight (Kan, Chung, and Chung, 2019). There
was also used of several measures such as organisational trust questionnaire for evaluating the
organisational trust of airline pilots. The OTS comprising of three subscales employee trust of
co-workers, employee trust of supervisors and on organisation CEO & top management.
Organisation identification questionnaire was used comprising of 25 items and their responses
are rated on basis of scale. The researcher also used of descriptive statics and correlation
analysis. With this there was use of bootstrap method to assess the mediation effect. In this
article there are several hypotheses made by researcher to focus on relationship between
organisation trust & SOB of pilots such as pilots organisational trust, identification and
commitment significantly predict their SOB. The researcher takes the assumptions of that pilot’s
organisation Trust can considerably predict organisation identification and commitment whereas
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