Leadership and Management: Understanding the Differences and Similarities
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This report evaluates the difference between a leader and a manager, explores various theories and models used by leaders and managers, and discusses the importance of leadership development programs for organizational success.
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ORGANISATIONS: LEADERSHIP AND MANAGEMENT
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Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY..................................................................................................................................3 Leadership and Management literature and theories...................................................................3 Leadership Development Programme.........................................................................................7 CONCLUSION..............................................................................................................................12 REFERENCES................................................................................................................................1
INTRODUCTION Leadership and Management are two of the most critical aspects affecting the working and decision making of an entire organisation and despite being used synonymously by many people, there are vast differences between the job roles of both the personalities (Thorpe, 2016). This report will evaluate the difference between a leader and a manager related to different aspects and will also identify the similarities between their roles and responsibilities. The report will evaluate the various theories and models that can be used by leaders and managers while indulging in the activities that relate to their own filed. In the next section of the report, an overview will be conducted on the leadership programmes available at the NHS Leadership Academy and a most suitable plan will be selected for the development of the potential leaders at NHS. The report will conduct a critical evaluation of the programme thus selected and then the benefits that are available to the individuals as well as organisations will be evaluated and identified in this report along with the different basic aspects that are associated with the project completion. After the identification of one of the leadership programmes at NHS leadership academy, this will also be evaluated in different contexts. Lastly, the report will present an appropriate conclusion for the report drawing ion some of the major findings of the report and therefore help in generating a correct view of both leadership and management. MAIN BODY Leadership and Management literature and theories In a diverse organisation, leadership and management are two concepts which affect the success and operating manner of the entire organization, i.e. if the leaders and managers of the organization are diverse with adequate potential, then the chances of organization, excelling in their own fields increases. The concept ofleadershipcan be defined as that process where one person or a group of person influences the manner in which the other people in the similar surroundings operate. These influential personalities motivate other persons as well to operate in a more logical and productive manner where their output or productivity increases. Collectively, the person who is influencing and persons who are getting influenced work towards a common goal or objective so as to integrate their efforts collectively which increases the overall performance(Renz,2016).Leadersarethoseinfluentialpersonalitiesthatmotivatetheir followers in the similar setting and company thus increasing the overall productivity of the
organisation and the method that they adopt is referred as the leadership strategies adopted by them. Managementon the other hand refers to the art of getting things done through other people by managing them(Willis,Clarke and O'Connor, 2017). Unlike the practicesof leadership, under management, the person doesn’t influence other individuals but rather instructs or manages them to perform certain tasks. The person who is authorised to exert this power over other individuals is referred to asmanager. A manager can be defined as a person who engages in various activities such as planning, organizing, directing, controlling etc. in order to manage the people and this is done for increasing the productivity of the subordinates as well towards achievement of a common organisational goals. It can hence be elucidated that leadership and management are two varied concepts of equal importance in the organisation and both are similar in some aspects but varied in some other contexts (Bush and Glover, 2016). The differences and similarities can be illustrated in different contexts of the applicability of leadership and management strategies. Differences between Leadership and Management There are various points on which differences can be drawn between a leader and a manager because despite the overall similar objective of increasing the overall productivity and performance of the organisation. There are following factors on whose basis differentiation can be made between the manager and leader: Change: Change is necessary and a constant process in every organisation and the organisations cannot be separated from the process of implementing change. In case of a leader, they are change bringers, i.e. they are the ones who identify whether there is any need or requirement of change in the company or organisation for whom they are working. On the other hand, the managers of the company are termed asChange Implementersi.e. they implement whatever changes they are instructed to implement (Rothaermel, 2016). They do not develop changes but they develop policies that are required to implement the change thus recognised by the leaders. Theories and Models:The different models or theories that the leaders and managers can use in their organisation are also different in the process of monitoring the entire organisation. They use different tactics to lead and manage the diverse group of employees working under them. The leaders implement theories of different leadership while leading employees and transformational leadership styleis the most used leadership style. This leadership style
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motivates the leaders to brainstorm the employees themselves where they make them understand why a particular change is required and how the implementation of a particular change will lead to achievement of the organisational vision and objectives (Fischer and et.al., 2016). This leadership style increases the motivation and commitment of the employees themselves because the leaders involve the employees while developing the change. This not only increases the understandingoftheemployeesregardingthenecessityof implementingchangesinthe organisation but it also leads to their increased flexibility regarding the change implementation. However, the managers use theories with a different perspective while dealing with employees where they base their decisions from management related perspectives.Contingency theory of managementis one such management theory that they use where the managers claim that there is no single best way to manage the employees in an organisation. Under this theory, the managers claim that the internal and external factors of the environment in which the company is operating are some of the critical factors in developing a contingent action i.e. the one which is in accordance with the situation that arises rather than its implementation in every situation (Chang, 2016). This theory increases the employees vision where they understand the need for flexibility along with changing market dynamics and this ultimately increases the chances at success for the organisation regarding the adoption of change. Through this situation, theemployeesofthecompanyareabletoeffectivelymeetthechangingdemandsby understanding the dynamic policies that managers develop for meeting the changes arising. The difference between both the theories is that while the leadership theory focuses on the kind of leadership tactics that should be used by the leaders in the organisation and highlights the evolution of the employees’ vision and goals, the management theories is implemented for the employees to understand the need to implement and adopt the changes. Risk Taking:This is another aspect of the management and leadership concept where the risk taking abilities of the leaders and managers is evaluated. Leaders are risk takers where they take risks repeatedly despite failure in certain risky ventures. They are motivated to take risks frequently as they understand the chances of profit maximisation as well as the appropriate risks levels that an organization should take. Managers on the other hand are risk minimizers i.e. they tend to develop those strategies that can lead to risk minimization i.e. reduction in the chances of the risk occurrence for an organisation (Hammad and Hallinger, 2017). The strategies tend to either avoid these risks or even control them by development of appropriate strategies.
Time Duration:This is another aspect which is given major consideration i.e. under this the differentiation is done on the basis of the time period that leaders and managers consider while developing the strategies or vision for the organisation. The leaders work with an intention or purpose, and until that said intention is not achieved, they work continuously in the long haul where they remain motivated (Nayani and et.al., 2018). Unlike them, the managers do not develop such long term and comprehensive goals for their management and the time period is comparatively much shorter where the regular incentives or rewards are the major motivators behind the work that is done by them. People and Structure: One of the most prominent differences between a leader and manager is the relationship building. Leaders are the relationship builders who focus on the people whom they need to develop or influence i.e. building loyalty and trust with them, spending time in interactions and bonding is the key approach used by leaders while dealing with people. Managers on the other hand are more inclined on the development of premises, structures or other similar aspects that will contribute in goal achievement process. They are more analytical in their approach rather than the personal approach chosen by the leaders and managers ensure that the systems are working effectively so that any disruption in the progress can be avoided. Collectively it can be said that while leaders lead people working with individuals in an organisation, managers ensure that no barriers arise in the systems required for achievement of such organisational goals (Castillo and Hallinger, 2018). Followers: This is another important aspect where the approach that leaders follow, helps them in gaining followers i.e. people who are ready to imitate the actions of their leader out of their own choice. In the case of managers, they have subordinates i.e. people who have to work under them irrespective of the fact that whether they like or prefer their ideology or not. This is a major different i.e. leaders create a group of people who have a shared vision and who want to work in order to achieve that shared vision or goal and in case of managers, they are just implementing the directions provided by their bosses and in turn the employees work in order to appease their boss i.e. the manager thus creating a lack of followership and rather a superior subordinate relationship emerges. Therefore, the above discussed pointsillustratedmany aspectsthat differentiatea manager and a leader and the manner in which both of them operate in an organisational context. These points of difference highlighted the vastly diverse approach of both the parties that are
crucial in an organisation’s success but there are still many similar ground on which both of them operate (Hallinger and Hammad, 2019). The approach is different but the reason why this approach is adopted can be similar and therefore the points of similarities also need to be evaluated in order to completely understand the role of leaders and managers in an organisation. Similarities between Leadership and Management In order to ensure the success of a business, it is necessary to develop leaders and managers i.e. both rather than adopting the approach of a leader or manager. People Management:Both leaders and managers role involve working around people or with people. They have to manage the diverse thinking of people and integrate their efforts towards the collective achievement of the organisational goal (Jeon, Merlyn, Sansoni and Glasgow, 2017). Both leaders and managers insinuate their efforts towards making people work in that singular direction of goal achievement and therefore both deal with people management in their areas of work. Shared Vision: This aspect details the necessity of the aligning the vision of the employees or the group of people towards a singular direction that is in accordance with the organisation’s vision. They have to make them understand the importance of developing the mentality amongst employeesofplacingtheorganisationalobjectivesabovetheirindividualobjectivesand synchronise their career paths with that of the organisation’s paths. This shared vision is the key contributor in ensuring success for an organisation and both leaders and managers work ardently towards it. Resource Allocation: Leaders and managers, both of them are associated with the process of allocation of the available resources in a manner that yields maximum output. Leader deals with the human resource that is available and the manager deals with both human resource as well as technical resource allocation (Hallinger, 2018). The effective and efficient use of the available resources is a similar concern for both leaders and managers. Therefore, this also contributes as a major point of similarity in the operation of a leaders and a manager. Therefore, it can be said that both leaders and mangers are an quintessential part of the working of an organisation working in tandem with each other. Leadership Development Programme The implementation of strong and effective leadership practices is critical for the growth of both organization and an individual as well. Although it is often argued that a leader cannot be
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made because they are born, there are certain strategies that can be adopted in order to develop and train such potential individuals who possess and portray leadership skills in the organisation through their work (Podsakoff and Podsakoff, 2019). When the potential leaders are identified and their skills are regularly honed or worked upon, they emerge out to be great leaders and the importance of such leadership development programmes and training strategies can be illustrated in the following points: Company’s Success:when the leaders of the company are more developed, the chances of the company succeeding increases. Additionally, such developed leaders will be able to generate a motivatedandhighlyefficientworkforcewhowillcontributeintheachievementof organisational goals thus improving the overall performance of the entire company. Instead of the encouragement of the managerial culture in the organisation where they exert authority, the employees will work under leaders who motivate them to grow along with entire organisations thus encouraging their engagement in the organisation in the overall process (Diamond and Spillane, 2016). Therefore, development of leaders is a crucial process in the organisations goal achievement process. TalentScouting:Theprocessoftraininganddevelopingtheexistingemployeesinthe organization who have the necessary skills and talent of becoming leaders of the company in the future reduces the necessity to gather such leaders from external sources or ventures. Also, such fostering of skills in the internal environment motivates the employees to develop themselves quicker and inculcate the necessary skills in themselves so that they can become future leaders of the organization in which they are working (Podsakoff and Podsakoff, 2019). When the growth options in the company are increased or developed in such extensive manner than the loyalty of theemployeestowardsthecompany,theirproductivityandperformanceanddedication increases simultaneously thus highlighting the need for training and development of leaders in an organization. Balance Seeking: When a leader is trained and developed, the most essential part of such training is the art of creating a balance between the employees working for the organization and the policies that are implemented in the organization. Leaders should be made to understand that both the aspects are of equal importance i.e. there cannot be any compromise on the procedures of the organisation but the welfare and satisfaction of the employees who are working for the company is also a necessity for the organization (Bush and Glover, 2016). Therefore, when the
leaders are developed amongst the employees who have actually worked in the organisation than they are able to understand the strategies that are to be adopted and implemented in the organisation in a better manner without compromising on either of the factors thus increasing the dynamics of the existing process in an organisation. Collectively the factors above point out that the training and development of leaders in an organisation is of critical importance in an organisation and therefore, these practices should be adopted frequently in the organisations. At NHS leadership academy, they work on several platforms where people from different background and experiences in the health care sector are taught some leadership skills that they can exercise in their own sector of expertise. They hold a variety of programmes for their leadershipdevelopmentsuchasMarySeacoleProgramme,ElizabethGarrettAnderson Programme, Rosalind Franklin Programme, Edward Jenner Programme etc. (NHS Leadership Academy,2020). All the programmes are built up of different kind or section of populations with different time periods and techniques being used for their programme. The leadership tactics and areas that are developed are also vastly different and interested person can choose a course that is relevant to their own field of healthcare practice (Armstrong, 2016). These are not only limited to the people who want to develop themselves but these further extend on the creation of confidence between professional belonging to different communities as well such as LGBT communities, disabled people, BAME etc. where the individuals are taught to engage in a reciprocated learning approach i.e. one individual learns something from other and in returns gives back some of their own learning to the individual who is teaching them (NHS Leadership Academy,2020). Therefore there are separate programmes that cater to the development of different types of leadership styles in an organisation which help the individuals in choosing a course that is highly relevant to them. One such programme is Nye Bevan Programme under which the leaders who are seniors in their position are further developed upon (Oshagbemi, 2017). The programme developed by NHS specifically caters to the challenges that such senior personalities hold in their executive and operational roles that they fulfil within the organisational boundaries. The eligibility criteria of this programme is for registered healthcare professionals who are workinginNHSascliniciansatthegoverningbodyleveloritsequivalentwherethe professionals work in diverse field. The Allied Health Professionals, health care scientists and
the clinical pharmacists are the eligible participants for this programme who are already working at a governing position in their own departments and can further expand the skills that they possess (Rothaermel, 2016). Additionally, the employees of department of Health and Social Care are also eligible for the enrolment in their leadership programmes through national health and care arm’s length bodies. Basically, under this programmes the professional leaders are made to learn the skills that arerequiredforthecorporateexecutiveleadershipandthesespecificallyaddressesthe challenges that arise while exercising such challenging roles. The structure of the leadership flows from the Initial Diagnostics to Know Yourself and Others to Broadening Horizons to the fourth stage of Making the case for change and lastly a Viva is taken (Gopee and Galloway, 2017). At every stages the practical challenges that arises are highlighted before the candidates where they are conditioned to increase their awareness of the skills and the external environment that are required to be compensates through the different roles and responsibilities that are required to be complied with. There are several benefits of the programmes for the individuals enrolled in the programme as well as the entire organisation whose employees are enrolling in these programmes. InitialDiagnosticsinvolvesthepre-diagnosticworkproceduresthatarejustbasic paperwork and other related details. In second stage ofKnowing Yourself and others, the methods of online case studies and other work- based studies are carried out by the enrolled individuals. A residential workshop is conducted then for a period of 4 days approximately where their skills are tested through practical application. Also, the learning set meeting is conducted at Stage 1 in the third day i.e. the day 3 of the residential workshop that is held for the individuals. The third stage is theBroadening Horizonsstage and in this again online tests as well as work based studies are carried out along with a complete residential workshop for 3 days again (Willis, Clarke and O'Connor, 2017). However, between second and third stage of Knowing Yourself and others and Broadening Horizons, there is the second learning meeting that is organized which is done after the initial period of six weeks and before completion of eight weeks at the maximum. Then there is the fourth stage ofMaking the case for change where again real life cases are discussed and the residential workshops are conducted and similarly in the last stage as well whereVivais conducted a two days’ residential workshop is held as well. The learning set meetings are conducted frequently along with the designated
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learning structure and this is done by holding sessions on an intermediate basis between two consecutive stages. Lastly, after the completion of the entire learning process that is conducted, graduation ceremonies also held by NHS where they award the candidates on the basis of their entire performance and also announce a topper of the entire leadership programmes (Thorpe, 2016). The certificates of such leadership programme are a key tool in identifying and engaging in better career opportunities with a more suitable job role that helps in leading organisations in a better manner. The use online as well as virtual systems for their campuses in order to train the individual candidates in a better manner, helps in increasing the diversity that is associated with their leadership skill development programme. Also, the development and implementation of work based programmes or systems leads to the development of the nature of the candidates according to the practical situations and a better balance is created between the current engagement as a healthcare professional and the enrolment in the leadership development programmes of NHS under Nye Bevan. The current job role as clinicians or working under DHS is also a time consuming job and therefore maintaining a stress free and engaged learning approach with the NHS programme can be a tiring task but it needs to be done so that a comprehensive learning base can be developed (Bush, Bell and Middlewood, 2019). For individuals, this programme helps them in developing the necessary attitude for succeeding and move beyond the professional expertise that is required to excel in their own fields. The programme helps in the development of the personal confidence and resilience, the influential abilities, the reflection of the real time workplace issues so that they can later be addressed satisfactorily, develop a critical leadership approach so that the issues can be easily identified and the personal impacts are also affected helping them in gaining experience. The collaboration between the local and national systems increases the experience of the individuals. Lastly, the receiving of NHS Leadership Academy award for the executive healthcare leadership highly improves the career prospects where individuals are motivated to develop themselves more into the executive fields and roles. For the organisations, the benefits of enrolling in a Nye Bevan System extends further to overall improvement in the recruitment and selection processes (Renz, 2016). The chances at organisational success increases marginally and they help in the creation of a like-minded and versatile leaders who tackle the real life issues as eloquently as desired. The development of
innovation and resilience in the individuals help in improving the quality of services that are provided to the patients that are being treated. For the organisation as a whole this method or leadership programmes helps in the development of a pipeline of clinical as well as non- clinical talent necessary for the organisation. CONCLUSION The research conducted in the report above helps in concluding that the concept of leadership and manager are two of the most different and yet similar aspects in an organizations culture and success. The report identified the concept of both leadership and management and then identifies those points on which the differences can be drawn on them by using theories such as transformational leadership theory and contingency management theory, risk taking abilitiesetc.butthereportalsoconcludedsomepointsofsimilaritiessuchasshared organizational vision etc. the report concluded that the leadership and management both work hand in hand and one aspect cannot be declared as superior or more important over another. The report also evaluated the Nye Bevan Leadership programme at the NHS Leadership academy where the development of professional leadership into the corporate leadership was highlighted and discussed. Collectively, a critical evaluation was conducted on the entire programme that was available and this led to the conclusion that Leadership academy programmes under NHS were varied for developing different kinds of dynamic leader and this was extremely important in analysing the importance of integrating leadership skills in individuals at all levels and scales. Lastly, in this report, the entire structure of the Nye Bevan programme was discussed along with the different benefits that are inherent in the programme both for an individual who is enrolled andtheorganisationforwhichthatpersonworks.Thisconcludesthatleadershipand management in all contexts is necessary for the operation of the organization.
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