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Organization Behaviour and Leadership - Assignment

   

Added on  2021-02-19

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Organization Behaviour and Leadership

Table of Contents1. INTRODUCTION.......................................................................................................................3Introduction to Woolworths group :............................................................................................32. Organisational behaviour of Woolworths :.............................................................................43. Literature review.....................................................................................................................54. Alternative solution which Woolworth can use .....................................................................75. Recommendations to improve organisational performance....................................................86. CONCLUSION ...........................................................................................................................8REFERENCES..............................................................................................................................10

1. INTRODUCTIONOrganisational behaviour represents the individual as well as organisation performance. Ithelps in identifying the impact of human behaviour on working environment of the organisation.leadership can be defined as management ability to make proper decision such that which helpthe organisation to achieve its goal and to inspire others in the organisation to perform well. Theleadership style which is adapted by the company is a process which helps to achieve theorganisational goal. In order to understand the organisational behaviour of the organisation andthe leadership styles. The study considers the Woolworths group. Woolworth is the largest chainof supermarket in Australia. The study also highlights the studies done by various researchers onorganisation behaviour and different leadership style.Introduction to Woolworths group :Woolworths is the largest supermarket chain of Australia. Woolworths group limitedholds 4 the position among the best 20 companies of Australia. The company is operating about995 stores in Australia(Woolworths group, 2019). The company currently has about 202000employees working in different stores, distribution centre, and support offices in order to providecustomers with quality service and a wide range of product and services. The company workclosely with Australian farmers and growers in order to provide quality services to the customer.The company ensures to provide fresh fruits and vegetables and about 100% fresh meals to itscustomers. Due to this reason the Woolworth in Australia is known as Fresh Food people. Woolworth is the most innovative retailers. The company is well aware of the changingneeds of customers. The company also has its own mobile application known as WoolworthsSupermarket App. The company gains huge amount of income from its grocery and supermarket.In year 2018 Woolsworth generated its total revenue of about $ 57,201,000,000 which alsoincludes revenue earned from sales and other sources.The company provides variety of products in food, liquor and general merchandise. Thefew main business operations performed by the company are : BIG W : The company operatesabout 183 BIG W stores across Australia. BIG W provides the product such as stationeryproducts, home-wares, sporting goods, record media, automotive goods, beauty products, healthproducts and pet foods. Petrol : The company has nearly about 530 fuel stations in partnershipwith the Catlex Australia. Endeavour Drinks : The company provides drinks such as liquor

through online as well as online platform. The online platform such as Dan Murphy's,Summergate cellarmasters, BWS and winemarket.com.au brands. Australian Food : Woolsworthoperates nearly about 1,000 Woolworth supermarket. New Zealand Food : The companyoperates about 180 grocery store in New Zealand. And the company operates about 69 wholesalestores in New Zealand. 2. Organisational behaviour of Woolworths :Organisation behaviour of Woolworth and leadership style : The company has a solid foundation. The company celebrates the family friendly values.The Woolworth follow clan culture, the company has a friendly work culture. The companybelieves in maintaining long term human resource development. The company promoteteamwork within the organisation, assures participation of employees and maintain goodrelationship with the customer by providing them quality service.The company focuses on its customers. The purpose of the company is to make the livesof the customer easier and more comfortable. The company take care of its people, peopleinclude customers, team members, producers and manufacturers. The company serves about 28million people in a single week. The employees in the organisation have a freedom to speak. Thecompany maintains strong relationship for the long term with their suppliers. The companyperform fair dealings with its suppliers. The company ensures that the products they areproviding attract the customers toward their products. The company brings good quality food toits customers. The company follow participative leadership style(Bowles, M. S., Harris, J., & Wilson, P.T. 2016). The company ensures to take the consideration of its team member before reaching tothe final decision. It helps the company to increase motivation level of employees as they feelresponsible and proud to be part of the decision process. It give value to their employees opinion.The participative style of leadership in the Woolworths helps the employees to accept changesreadily. It also helps the company to meet the challenges when the company has to make thedecision in a very short period of time. The company also faces various issues related to organisational behaviour and leadershipstyle. Participative leadership in the organisation slows down the decision making process ofWoolworths. As the company involves in the process of decision making which starts withtaking feedback from the employees. The process followed take too much time and slows down

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