Organization Management Case Study Analysis: Module 1, Semester 1

This case study analysis examines the influence of smartphones and communication technologies on organizational behavior and management. The analysis explores the impact of smartphones on interpersonal communication, business operations, and the academic environment. The study references the increasing use of smartphones and its effect on communication channels within business settings, specifically highlighting the role of smartphones in facilitating or hindering communication among employees and the challenges it poses in maintaining work-life balance. It also investigates the effects of smartphone usage on college students, examining how they use the devices for social networking and the challenges it presents in an academic setting. The analysis concludes with a personal reflection on how increased technological connectivity can lead to interpersonal disconnection, emphasizing the shift in focus from direct human interaction to digital engagement.

Running Head: ORGANIZATION MANAGEMENT
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Organization Behavior and Management
Case Study Analysis
(Student details :)
2/27/2019

Organization Management 1
Contents
Case Study Analysis: Learning Journal.....................................................................................2
Solution 1...................................................................................................................................2
Solution 2...................................................................................................................................2
Solution 3...................................................................................................................................2
Solution 4...................................................................................................................................3
References..................................................................................................................................3

Organization Management 2
Case Study Analysis: Learning Journal
Solution 1
Yes, basic interpersonal communication model can easily be utilised as help to
understand the effect of smartphone usage as it shows how the richness as well as data
capacity is evolved through different mediums of interpersonal communication. In this
context, an interpersonal communication model directs the path through which any
communicative message is passed from one people to other. In this way, the model shows
that with an increased smartphone usage, the empathy rates among public are reducing to a
large extent (Keller, 2013).
Solution 2
Smartphones have considerably transformed the way in which business people
communicate through improving communication channels. In this context, job
responsibilities which involve communication as an important element have made tranquil
through providing the capability to be mobile during communicating with each other. In
addition, communication is the key to better execution of any project. Hence, smartphones
get in the path of job responsibilities from the perspective of communicating with friends and
family members (Health Knowledge, 2018). In this way, smartphones evolved
communication in the business environment through texting, emailing.
Solution 3
Smartphones have also transformed the way of communication for the college
students as they consumed the whole time of the life of an average college student. As we
know that smart phones are not allowed during the classes and they should be simply used for
texting or calling someone when required (Health Knowledge, 2018). Yet, for college
students it has become the only source for tracking all of the info available over social
networking sites. For an example, case study is showing that in a survey of 1,043 college

Organization Management 3
students at the New Hampshire University, almost half of the students reported that said they
feel bad when confessing that they use smartphones almost every day for texting during class
while it is strictly prohibited.
Solution 4
Yes, I believe that as more as people are becoming technologically connected they are
becoming interpersonally disconnected. The rationale behind this belief of mine is that recent
era’s generation is much worried about their social media accounts and news feed in their
smart phones than anything else (Health Knowledge, 2018). Hence, as per my personal
opinion these more advanced technologies like Smartphones creating bigger gaps amid
human interactions with each other.
References
Health Knowledge. (2018). Principles, theories and methods of effective communication
(written and oral) in general, and in a management context. Retrieved from Health
Knowledge:
https://www.healthknowledge.org.uk/public-health-textbook/organisation-
management/5a-understanding-itd/effective-communication
Keller, M. (2013). Social Media and Interpersonal Communication. Social Work Today,
13(3), 10. Retrieved from Social Work Today.