Understanding Organizational Behavior at Nissan Motors in the UK

This report analyzes the organizational behavior and culture at Nissan Motors in the UK, and its impact on effectiveness and employee performance.

Running head: ORGANIZATIONAL BEHAVIOR
Organizational Behavior
Name of the Student
Name of the University
Author Note

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Table of Contents
Introduction................................................................................................................................3
1. Understanding the Organizational Culture and Behavior at Nissan Motors in the UK
from a Theoretical Perspective...................................................................................................3
2. Understanding the Impact that Organizational Behavior can have on Effectiveness in an
Organization...............................................................................................................................5
3. Assessing the Impact of Organizational Behavior on Employee Performance..................6
4. Understanding how Nissan can use its Work Culture to Enhance its Performance...........7
Conclusion..................................................................................................................................8

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Introduction
Organizational culture or organizational behavior is something that is seen to have a
direct impact on the efficiency and production of an organization. Business enterprises that
are characterized by a positive and harmonious work culture are seen to be far more
productive in their output than organizations where the behavior or work culture is robotic
and autocratic in nature, with employees seldom being given the opportunity to express their
views and opinions on business matters (Farrell 2019). As such, efforts need to be made on
the part of business owners to make sure that organizational behavior is always optimistic in
nature so that workers feel the motivation or the incentive that is required in order for them to
be able to perform their duties and roles for the organization in the most constructive and
most productive of ways. If organizational behavior is poor, employees will not feel inclined
to work for such an organization (Kunze and Toader 2019). This report analyzes the
organizational work practices that are seen to be in play at the Nissan Motor Manufacturing
Company in the United Kingdom. Organizational behavior at Nissan Motors is analyzed
using well known theories of organizational behavior after which the report discusses how
organizational culture leads to effectiveness within the organization, how organizational
behavior can impact the performance of employees and finally how Nissan Motors can use its
work culture to ehance its performance in the UK market.
1. Understanding the Organizational Culture and Behavior at Nissan Motors in the
UK from a Theoretical Perspective
Nissan Motors is one of the largest car companies in the United Kingdom and the
organizational behavior at this company can be well understood using the theory of an
adhocracy. The adhocracy is an organizational behavior theory that involves the use of
innovation and experimentation in order to come up with skills and techniques that can be

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used to create products and services that really stand out in the market (Mishra et al. 2019).
Nissan is one of the most innovative of car companies in the United Kingdom as it is well
known for its manufacture of electric cars. The electric cars made by Nissan are not only safe
and easy to operate but are also excellent for the surrounding natural environment. Innovation
and sustainability both form a key feature of the operations that are undertaken by Nissan for
the manufacture of its vehicles ("Technology & Innovation - Experience Nissan | Nissan",
2019). The Nissan cars are characterized by a sleek and sophisticated appearance these are
available in a number of different colors, are easy to operate, even by a novice and are known
to have passed the crash test which means that these cars can safely be driven at a moderately
high speed on the roads. The employees at Nissan are encouraged to be as innovative in their
approach as possible when it comes to the manufacture and maintenance of electric cars. The
management at the Nissan Company embraces transformational leadership styles, always
encouraging employees to do their best and to come up with suggestions and ideas that can
take the company in forward direction ("Technology & Innovation - Experience Nissan |
Nissan", 2019). The fact that employees at Nissan UK are encouraged to think out of the box
is one of the reasons why the company is able to come up with the most fabulous of electric
cars, which are favored by customers of all ages, and genders. Workers are motivated to think
as deeply and as critically as possible in order to contribute to the production and
development of innovative and smart electric cars that do not cause a hazard to the natural
environment, thus addressing the goal of environmental sustainability in the best possible
way. The organizational behavior that is seen to be in play at the Nissan Company in the UK
definitely falls within the framework of an adhocracy, given the emphasis that is laid on
innovation and on sustainability matters in this organization, creating a positive work culture
in the process ("Technology & Innovation - Experience Nissan | Nissan", 2019).

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2. Understanding the Impact that Organizational Behavior can have on
Effectiveness in an Organization
The type of organizational behavior that is carried out within the walls of an
organization has an important role to play on matters such as organizational effectiveness.
Production is ensured only if employees working at the organization are given the scope and
the ability to provide their best to the organization (O’ Neill et al. 2016). A positive work
environment in an organization will involve employees being asked to provide their thoughts
and suggestions on various business matters, and these thoughts and suggestions when
expressed will be duly taken into consideration at the time of implementation. As a result, the
employees at the organization are going to feel valued by the management. They will realize
that what they think and say is acknowledged by the higher authorities and this in turn will
instill a desire in the employees at the organization to do their jobs as effectively as possible
so that the goals and aspirations of the business organization are achieved within a short span
of time, or within the deadline that has been set by the company authorities for the
achievement of such objectives. It is therefore imperative for the top level management at an
organization to make sure that the employees in the organization are well looked after and
that they have a positive work environment in which to perform their duties and
responsibilities so that this gets reflected in their work output (Punnett 2019). The better the
organizational behavior and work culture, the better will be the productivity output of that
business enterprise. This is something that can be seen in play in the work culture that is
followed by Nissan in UK. Given the fact that the employees are always encouraged to
innovate, and because sustainability goals influence the work of the employees, the work
environment becomes a thriving and challenging one, with employees more often than not
feeling motivated to come up with the best suggestions and techniques that can be used to

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create Nissan electric cars that really stand out in the UK market (Sweeney and McFarlin
2017).
3. Assessing the Impact of Organizational Behavior on Employee Performance
As discussed above, positive organizational behavior as a very strong influence on
productivity levels in an organization and such high productivity can be achieved only if
employees are motivated enough to do their work in the best possible manner. If
organizational culture in business enterprise, in the sense that if the leadership is autocratic,
then workers will feel stifled, their ideas and suggestions will not be given sufficient scope
for expression and they will lose the interest and the desire to perform well for the
organization. This in turn is something that can lead to a high employee turnover, with large
numbers of employees giving in their resignation within a short period of time. Employee
turnover is likely to be hugely detrimental for the growth and development of an organization
and it is something that an organization needs to avoid at all costs (Wynen et al. 2019). As a
result, every effort needs to be made by the top level management at the organization to
create a positive work culture, where employees feel valued and included and which provides
them with the incentives and the motivation that they need to do a wonderful job for their
superiors. Employees in an organization who share a good and harmonious relationship with
their workers as well their immediate managers are likely to perform far better than
employees who do not share a good relationship with their fellow workers and management.
If the performance levels of an employee have to be truly enhanced, then the employee has to
be encouraged every step of the way instead of being shabbily treated (Wynen et al. 2019). A
positive work culture is one where employees are encouraged to be as innovative as possible,
with their ideas and suggestions seldom being ridiculed. A positive work culture is one where
members of the top level management include their employees in the decision making

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process, leading their employees to feel included within the organization. This in turn has a
huge influence on how the employees perform. Employees who are encouraged and
motivated as a result of a positive work culture being in place in the organization, will be
ready to work for long hours of the day and even in the night in order to keep their superiors
happy and to attain the goals and objectives of the organization in the shortest span of time
(Zhang et al. 2019).
4. Understanding how Nissan can use its Work Culture to Enhance its Performance
As discussed above, the work culture which is in practice at Nissan in the United
Kingdom is largely positive in nature. The employees at Nissan are encouraged to be
innovative in their thought processes all of the time so that they come up with unique ideas,
suggestions and techniques that can be deployed for the manufacture of the best electric cars
in the country (Sweeney and McFarlin 2017). While encouraging and boosting innovation
among employees every step of the way, Nissan can only continue to grow and develop
further and further in the UK automotive industry. It can also add to this positive work
culture by introducing a number of employee oriented measures that can enhance the
performance of the company in the UK market by leaps and bounds. Appraisals should be
introduced at the Nissan company for two to three times in a year at least, or at the end of
every quarter, with a pay hike always being ensured for employees every time that an
appraisal is carried out. Incentives for employees who are willing to work extra shifts or who
are willing to work on public holidays is also something that the company should introduce
as this will also encourage employees to be more productive for the company compared to
what they are at the moment (Mishra et al. 2019). If employees are paid a generous sum of
money for working on days they would otherwise have spent at home, they will be willing to
take up this offer quite readily and be prepared to do their best for the company. Apart from

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incentives and appraisals, the Nissan company should focus on providing employees with a
sufficient number of paid leaves in a year so that they do not suffer from a burn out. The
specific achievements of specific employees who work tirelessly for Nissan should also be
acknowledged publicly in front of their entire office by the members of the top level
management from time to time (Zhang et al. 2019). This will go a long way in boosting the
motivation levels of the concerned employees, leading in turn to higher productivity and
output for the business organization. Nissan will be able to do far better in the UK market,
even better than what it is doing at the moment, leading it to become one of the best known
manufacturers of electric cars not only in the United Kingdom but in the whole world.
Conclusion
Thus, there is definitely a direct co relation between organizational behavior and
culture and effectiveness of an organization to survive in a market for the long term. If
organizational behavior and work culture in an organization is positive in nature, such an
organization will be able to do very well in the market, as can be seen in the case of Nissan in
the United Kingdom. A positive work culture is created through the establishment of
harmonious relationships among co workers, between employees and members of the top
level management and through the announcement of incentives, appraisals and paid leaves,
all of which are designed to ensure that employees feel comfortable, happy and productive at
the work place (Farell 2019). If organizational behavior is negative, it will lead to a high
employee turnover and the organization will soon have to shut down its business operations
instead of being able to survive in the market. Hence like Nissan, every care should be taken
by prominent business organizations in the UK and elsewhere to create a positive work
culture and work environment so that employees feel motivated and happy enough to take the
goals and objectives of the company in forward direction (Farrell 2019).

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