Organizational Behavior

Running head: ORGANIZATIONAL BEHAVIOR
Organizational Behavior
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1ORGANIZATIONAL BEHAVIOR
Case 1
1. Case Brief
The case depicts the state of Jim Black who is a Sales Representative at Noram Canada Inc.
The case study revolves around stress management. It is seen that Jim stresses over the fact
of the decrease in the sales of the oxygen cylinders during recession. Jim is seen projecting
external signs of stress. Due to the surging pressure to sell, Jim has to undergo stressful
situation. Owing to the surmounting pressure, Jim had started exerting much pressure upon
himself. To top it all, Jim also faced the fear of losing the job due to acquisition by another
company. Though his wife wanted him to become a manager, he did not want to be so. Due
to these stressful circumstances, he had developed headache and is even late for the client
meeting.
2. Stress Symptoms
Jim Black undergoes stress symptoms that are quite apparent in the physical signs. A closer
look will reveal that Jim Black exhibits signs of stress that are apparent in the unrest. The
impatient driving and the disturbed puffs of smoking are representative of the internal and
psychic stress experienced by Jim Black. Studies reveal that repressed ‘stress’ becomes
visible in the various physical activities (Knapen et al., 2015) . It is also seen that Jim Black
undergoes stress in the form of the surging headache that he experiences at the end of the
journey. Recent studies also reveal that stress is reflected in the physical symptoms such as
headache (Berry & Drummond, 2014).