Effective Communication in the Workplace: An Annotated Bibliography

This annotated bibliography examines the role of communication in the workplace through the analysis of ten scholarly articles. The articles cover diverse aspects, including the impact of communication on leadership styles (servant leadership, transformational leadership), employee engagement, and organizational citizenship behavior. Several articles highlight the importance of internal communication, exploring its influence on employee engagement, the creation of a sense of community, and the driving of transparency within an organization. Others discuss the impact of technology and social media on workplace communication, including the use of non-verbal cues and communication channels. The bibliography also explores the effectiveness of communication strategies in achieving organizational goals, the role of communication in trade, and the application of corporate communication theories. Overall, the annotated bibliography provides a comprehensive overview of the critical role communication plays in shaping organizational behavior and success.

Organizational behavior – Communication in the workplace
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Table of Contents
Annotated Bibliography..............................................................................................................................2
Article 1...................................................................................................................................................2
Article 2...................................................................................................................................................2
Article 3...................................................................................................................................................3
Article 4...................................................................................................................................................4
Article 5...................................................................................................................................................4
Article 6...................................................................................................................................................5
Article 7...................................................................................................................................................5
Article 8...................................................................................................................................................6
Article 9...................................................................................................................................................7
Article 10.................................................................................................................................................7
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Annotated Bibliography
Article 1
Abu Bakar, H., and McCann, R.M., 2016. The mediating effect of leader-member dyadic
communication style agreement on the relationship between servant leadership and group-
level organizational citizenship behavior. Management Communication Quarterly, 30(1),
pp.32-58.
Summary
The article summarizes the view of dyadic communication within the workplace that mediate the
relationship between the leadership and the organizational citizenship behavior. The article also
provides the view of the servant leaders. It can be seen that this kind of leaders is referred to the
leaders who provide humble service to the others being in the leadership position. For this kind
of leader, the communication process is vital to maintain their position within the market and to
provide an effective solution for the people. From the article, it is clear that the communication
process which is being utilized by the organization is quite effective and suitable for the firm to
maintain their activity in the market. From the result of the research that is being utilized within
the article, it can be seen that the communication style mediate the relationship between the
servant leaders as well as the managers of the group. Communication within the workplace help
to maintain the working activity and the relationship of the employees within the firm and for
that they have the ability to provide suitable and effective working function within the market.
This boost up the effective organizational behavior within the firm.
Article 2
Arvanitis, S. and Loukis, E., 2015. Employee education, information, and communication
technologies, workplace organization, and trade: a comparative analysis of Greek and Swiss
firms. Industrial and Corporate Change, 24(6), pp.1417-1442.
Summary
The article investigates the modern information along with the communication technologies that
are being utilized within the new form of the workplace along with the various trade. The
communication technology within the workplace that is being utilized is the most effective and
the suitable working function for the entire group of people within the market. In the
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organizational behavior, the most suitable form of the communication technology is the usage of
mobile phones and another medium. The article also provides the view that the communication is
the suitable way by which the trade, as well as the employee of the firm, is effectively managed.
Various organization usage various process for their communication and this is done according
to the people and the community as well as the organizational behavior in the workplace. The
information and communication technology is the innovative way by which the organization
perform their various dealings with the other firm and also with the other countries. In the
present years, this is one of the most effective ways to perform the business within the market
and to provide an effective working facility for the firm. The article provides suitable
communication process for the employees in the firm.
Article 3
Bonaccio, S., O’Reilly, J., O’Sullivan, S.L. and Chiocchio, F., 2016. Nonverbal behavior and
communication in the workplace: A review and an agenda for research. Journal of
Management, 42(5), pp.1044-1074.
Summary
The article shows the non-verbal behavior along with the communication process within the
workplace. It can be seen from the article that the non-verbal is quite an effective way of
communication that is being utilized within the organization for the betterment of the people.
These are communication process where the employees are being provided with effective
notification and notice regarding the working performance of the firm. In the non-verbal
communication process, the most effective function is the understanding of the different codes in
the appropriate way. The different code of the non-verbal communication process is the body
codes, then the sensory as well as the contact codes, spatiotemporal codes and so on. In the
organization, it can be seen that most of the senior authority perform the non-verbal behavior by
only providing notice or letter or email to their subordinates. The article also provides the view
that different leaders have the different style of presenting the view to the employees. This can
be understood from the article that working function of the employees in the organization is
directly related to the communication process that is being utilized by the firm.
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Article 4
Cardon, P.W., and Marshall, B., 2015. The hype and reality of social media use for work
collaboration and team communication. International Journal of Business Communication,
52(3), pp.273-293.
Summary
The article provides the view on the rapid adaptation of the social networking site within the
organizational behavior for the better team communication and working process. Suitable
communication process within the organization also help in collaboration and maintain a strong
bond with the firm among the employees. The social networking system that is being utilized by
the team is quite effective to provide a working function for the entire team within the
organization. The article provides the view that social media platform like Facebook is quite
effective for the communication process within the organization. In the workplace, it can be also
seen that communication with the help of email, messaging and another electronic medium is
quite effective for the firm to understand their process in the market. The article shows that in the
recent years the social media and other internet medium have gathered effective place within the
field and for that, they required to have the effective working function within the organization. It
can be understood from the article that the communication process within the organization is
quite effective for building the team as well as maintaining the collaboration among the team
members within the organization.
Article 5
Cornelissen, J. and Cornelissen, J.P., 2017. Corporate communication: A guide to theory and
practice. Sage.
Summary
The article shows the corporate communication process within the organization for the
betterment of the firm. The article provides a detailed view of the corporate communication
process that is being utilized by the business to perform a suitable activity in the field. In this
article, the traditional view on the theory as well as the practice in the corporate communication
function can be visualized. The communication process that has been used within the business is
quite effective to maintain the various acts of the firm and also this provides a suitable working
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function for the employees in the company. It can be understood from the article that effective
communication process is necessary to maintain the trade and the management function of the
company. This basically helps to determine the process and the working function of the firm to
maintain their activity and their delivery process. In the working phase of the organization,
communication plays a vital role for the employees and also for the authority as this help to
increase the productivity of the firm and also the performance level of the employees. This
article also provides a view of the various theories and their application within the organization
for the betterment of the firm and their communication process.
Article 6
Karanges, E., Johnston, K., Beatson, A. and Lings, I., 2015. The influence of internal
communication on employee engagement: A pilot study. Public Relations Review, 41(1),
pp.129-131.
Summary
The article provides the view of the internal communication which is considered to be the vital
concept as well as the integral part of the internal public relation. The article also depicts that
facts that the internal communication is the significant as well as the independent function which
can be visualized within the public relation along with the corporate communication. It can be
seen from the paper that the internal communication within the organization is having two
primary roles and they are spanning provision of the information as well as the creating of the
sense of community in the firm. It can be seen from the article that the development of the
community with the help of internal communication is quite effective that involves the
organization than the supervisor along with the employees of the firm. The article have the clear
view on the effective working function and the organizational view regarding the internal
communication process that is being utilized within the organization. It can be seen that internal
communication is the most effective and the suitable process for the firm to have valuable and
eligibility of the firm. This article is effective for providing the suitable view on the firm activity.
Article 7
Men, L.R., 2014. Strategic internal communication: Transformational leadership,
communication channels, and employee satisfaction. Management Communication
Quarterly, 28(2), pp.264-284.
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Summary
The article provides a view of the strategic internal communication that is quite helpful for the
leaders within the market to maintain their activity. It can be seen from the article that the
working function of the leaders within the organization is effective for the firm to maintain
suitable communication process within the organization. It is clear that the organizational
communication is the vital part of the leadership skill which allows the firm to maintain their
working function and their behavior within the market. From the article, it is also clear that the
transformational leaders most of the time use the face to face channels for the communication
process with the entire employees within the firm. It can be seen that the employees are having
an effective function for the firm to maintain their work in the organization with the help of
various communication process. It is clear from the various facts that are provided within the
article is that the leaders within the organization need to maintain their activity and their working
function for the betterment of the firm. With the changing world, the most effective and the
suitable communication process is required by the firm to maintain the activity of the employees
within the organization.
Article 8
Mishra, K., Boynton, L. and Mishra, A., 2014. Driving employee engagement: The expanded
role of internal communications. International Journal of Business Communication, 51(2),
pp.183-202.
Summary
The article provides the view on the driving of the employee engagement that is the expanded
role of the internal communication within the process. It is clear from the article that the internal
communication within the organization is the vital part of the creation of the transparency culture
among the management as well as the employees. The communication process within the
organization is quite effective for the employees to maintain their activity and their working
process as this is beneficial for the firm to understand various working function within the
organization. The fact is clear that the organization is effectively working within the process for
the betterment of the firm and to provide a variable working function within the activity. The
internal communication process within the organization also provides the view on the treatment
of the employees within the company in the better way to provide effective communication
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process for the firm. The fact is clear that the organization need to have the effective working
field within the market which is done with the help of suitable communication process among
the employees of the firm. The article also provides the view that the internal communication
within the organization is the effective process for maintaining employee engagement within the
firm.
Article 9
Musa, S.A., 2015. The factors of effective communication in an organization: a study case in
Imtiyaz Travel & Tours Sdn. Bhd. Kuala Terengganu (Doctoral dissertation, Universiti
Teknikal Malaysia Melaka).
Summary
The article discusses the various process by which the communication within the organization
takes and also their effectiveness within the organization. It can be seen from the article that the
effectiveness of the communication is considered to be important for achieving the
organizational goal and objective that is essential for the profitability of the firm within the
market. The article provides the suitable view on the various factors that are effective for the
communication process within the firm to maintain their activity in the market and to provide
suitable communication process within the firm. Communication is the basic skill for the people
to interact with each other and this is essential in the organizational field also. With the help of
communication process, the organization can eventually expand their trade and also maintain a
strong relationship with the stakeholders of the firm. The communication function in the
individual system is quite effective for maintain their view and their effective working function
within the market. It can be also seen from the article that the organizational communication is
having the high morality as well as the high productivity of the employees and the authority of
the firm.
Article 10
Paul, G.D., 2017. The Influence of Communication-and Organization-Related Factors on
Interest in Participation in Campus Dialogic Deliberation. Journal of Public Deliberation,
13(2), p.5.
Summary
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The article provides the view that the higher education system help to maintain the
communication process within the organization for the betterment of the firm. It can be said from
the article that the communication is the most effective part of the education system and also in
the workplace for the employees. Communication help the employees and the managers to share
their view and their working process within the field. It is essential for the firm to maintain their
activity and their working value within the market for the working process of the firm. The
organizational communication process within the field is the effective action that needs to be
maintained by the firm and for that, they are required to have the valuable working phase of the
activity. It can be understood from the various facts that the working process within the market is
done with the help of suitable communication system that could be performed by the activity of
the employees and the senior authority in the company to share their view and their
communication process. The facts are clear from the article that organizational communication s
effective for the employees.
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