Organizational Behavior in Healthcare Sector: Culture, Teamwork, and Motivation

Running head: Organizational behavior
Organizational behavior

Organizational behavior
Table of Contents
Introduction.................................................................................................................................................3
Define culture..............................................................................................................................................3
Cultural differences in the health care setting.............................................................................................3
Cultural barriers and how overcome these barriers to work effectively as a team member.......................4
Advantages and disadvantages of cultural diversity in the workplace.........................................................5
Cultural differences in team........................................................................................................................6
Diversity training in hospitals......................................................................................................................7
Learn from colleagues from different cultures............................................................................................7
Ways to manage workplace diversity..........................................................................................................8
Benefits of cultural differences....................................................................................................................9
Unique issues with health teams...............................................................................................................10
Conclusion.................................................................................................................................................10
References.................................................................................................................................................11
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Organizational behavior
Introduction
The main aim of this task is to provide a brief overview about the culture, teamwork and
motivation in healthcare sector. Culture plays a significant role in every organization. If the
company does not provide training and development coaching then culture differences are raised
in the firm. The paper explains that how the company manages and reduces culture issues to
increase productivity and outputs. Cultural diversity, advantages and disadvantages of cultural
diversity have been explained in the task. Further detail of the task has been discussed below.
Define culture
Culture may be defined as the knowledge and characteristics of a specific group of people,
encompassing religion, language, social habits arts and music. Different people who belong to
different societies follow different culture and speak different languages. The culture varies
includes religion, foods, clothes and many others (Berman et al, 2012). Furthermore, culture is
the identity of a group of people who are living in particular place, have their own plan of life.
People who do not follow their culture, no value are given to them because they do not follow
their religion. Culture has its own characteristics which include learnt, continuous, shared,
adaptive and varies. It has great importance in each and every person’s life because culture is the
identity of the country, without culture the community is impossible. Culture is a main root of
any society which gives them ways of life. Furthermore, it also provides unique solution for the
critical problem and issues such as language and communication barriers that are faced by the
society. Culture teaches people to think for the country not individually, as it also provides the
concept of nation, family etc. There are various types of culture such as education, religious,
family, non-material culture and language. In today’s era, education and language play a major
role in building and developing a cultural society (Schein, 2010).
Cultural differences in the health care setting
In health care industry, patients differ in various ways. Some of these differences occur due to
patient personality, illness, education and socioeconomic, however the most profound
differences may be cultural. After the various researchers it has been analyzed that if the
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Organizational behavior
employees treat each and every patient with respect, they can avert most culture issues
(Mountsinai, 2018). Along with this, having knowledge of cultural customs and values can lead to
avoid misunderstanding and it will also help to provide better care to the patients (Wonderling,
2011). It is necessary to understand where and how ethnic differences impact on health care
delivery if the health inequalities are to be minimized across the whole population. Ethnicity put
an impact on healthcare sector (Purnell, 2012). Ethnicity includes various aspects of difference
such as culture, social, political influences, religion, race and nationality. Health care industry
can be stressful because patients who are limited English proficient and unable to read, write,
speak and understand English at appropriate level for effective and successful encounters in
healthcare settings. In this way, communication challenges are faced by patients in health care
sector. It is essential for health care practices to take effective and strict actions in order to
address cultural barriers faced by number of LEP (Limited English proficient) patients. Along
with this, people should improve the ability of health care providers and health care system in
order to communicate patients effectively. It will also help to improve and enhance the
profitability of health care industry (Robbins & Judge, 2017).
Cultural barriers and how overcome these barriers to work effectively as
a team member
There are various cultural barriers which may influence the growth and success of each and
every company. Some of the cultural barriers include communication differences, effects of
religion, gender role and behavior. Misunderstanding occurs due to poor and ineffective
communication. Along with this, people are unable to speak with employers due to language
differences (Chhokar, Brodbeck and House, 2013). People come from different culture and
backgrounds. As a result, language differences are raised in the organization. Behavioral issues
can also lead miscommunication within the organization. Along with this, religious can be a
biggest cultural barrier as well. In today’s world, discrimination is going on in hiring process.
The employers discriminate candidate on the basis of castes and religion which is not good for
image of the company. Gender role is one of the biggest cultural barriers in most of the
companies. Some organizations consider women’s for specific tasks and duties in the workplace.
As a result, it is difficult for men to work under a female boss (McDermott and O’dell, 2001).
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