Organizational Behavior: Improving Performance through Effective Model
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This paper discusses the impact of group cohesion on organizational performance and how to improve it using the effective model. It includes a case study of a homemade food company and factors that can be used to improve performance.
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Running Head:ORGANIZATIONAL BEHAVIOR ORGANIZATIONAL BEHAVIOR By (name) Student number Faculty of Professor (tutor) Name of school (university) Country Date
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ORGANIZATIONAL BEHAVIOR Introduction While each organization exhibits its own unique characteristics, most of them in the share several traits. For instance, every organization is made up of individuals who work in the best interest of the business to achieve its strategic goals. It is, therefore, the behavior of these individuals that determine the performance hence productivity of an organization. The behavior of these individuals also dictates whether or not the organization will reach its strategic goals. Organizations prefer working as a group and one body since the output so produced is much more than that of individual employees put together. Even though these teams improve productivity to a certain extent, when some of the group properties are not used appropriately there arises a production lag and the output drastically goes down. This paper, therefore, looks into a case study of a homemade food company where Mr. Lim is a production manager. It unveils the property of a group that affects performance in the organization as well as how the situation can be eased using factors of the effective model. Property of a group affecting performance in the company A group has been defined differently by different schools of thought. For instance, a group has been defined as a collection of individuals or things located together. Another author describes a group as a number of people with regular contact, frequent interaction and a common feeling of comradeship who come together to achieve a certain goal(Webber, 2017).From the two definitions, it is evident that a group has certain distinguishing features such as common identity and a goal to achieve. These two distinguishing features can be replaced by cohesion. Group cohesion, on the other hand, can be defined as the feeling of oneness and a sense of belonging in a group. This aspect is the one that leads to work lags in Lim's organization. Members of the group, in this case, the employees, have got used to each
ORGANIZATIONAL BEHAVIOR other in the line of duty that they feel knit together by some internal force(Mach, 2017). Itis due to this reason, therefore, that they chat with each other during working hours. The employees were also observed to take unusually long breaks. This means that after having their lunch, they spend more time, probably sharing stories and personal experiences. While cohesion is known to bear good fruits in any organization, it brings about negative effects if not appropriately used(Cohen, 2016).For instance, it has made the workers too close to each other so that they can’t return to work immediately after lunch but have to spend more time together. Amazingly, it was also found that these workers left the work at least a quarter an hour before the right time to leave. This is evidently as a result of cohesion. Most probably, these individuals leave work earlier so that they can get adequate time to have oral chats and spend time together before everyone leaves to their homes. The workers have the feeling that they belong to each other and this cohesive force makes them want to be always together. It is therefore clearly evident that even though cohesion brings about teamwork and mitigates conflicts in a certain group, it reduces productivity when individuals start spending much of their time in their personal issues without working for the best interest of the group(Bozeman, 2017). How performance can be improved Mr. Lim is in a position to improve the performance of the workers by the use of the effectiveness model. This model has three major categories namely context, composition, and process(Cammock, 2017). These threecategories have factors that can be used to improve business performance by affecting the behavior of the employees. Under context, Mr. Lim can employ the factor of performance evaluation and reward systems. This factor is one of the most crucial factors that can directly affect the behavior of the workers in the company and thus improve performance. Work evaluation means frequently checking whether an
ORGANIZATIONAL BEHAVIOR employee has reached their target(Beal, 2016).For this factor to be effective, Mr. Lim has to set a target for either an individual or a team so that they are obliged to meeting the target within a specified period of time. He will then progressively check whether the target is met. It is after meeting the target that the issue of reward system comes in. Every employee loves being motivated. However, the motivation should be done in a way that it is a source of income for the business because the main aim of a business is to make a profit. Individuals or teams that meet their target within the specified period of time can, therefore, be rewarded. Alternatively, individuals who perform past their target can get a commission. By doing that, the level of performance increases. Under composition, it is important to consider the size of the teams. Generally, small teams perform better than large teams(Dirks, 2017).That is because in large teams there are some individuals who hibernate in the group such that their presence is not felt and thus contribute less to the final output. Having small groups will be beneficial to the company since the group will not have large story reservoirs to sustain long chats. The team members will, therefore, reduce on-the-job chats, leave the workplace at the right time and take short brakes as required of them. Mr. Lim also needs to put clear the specific goals of the company. General goals often confuse the team members(Barry, 2017). Members need to know that the company advocates packaging a certain amount of food within a certain period of time. With that clearly stated, the team members will devote themselves to meeting these specific goals. Conclusion Having individuals in a group change their behavior and conform to certain set standards calls for wise decision making. It is therefore important to understand that most of the factors considered beneficial to an organization often bear negative effects if not well handled. Group cohesion, therefore, should be used as a tool to mitigate conflict but not a source of
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ORGANIZATIONAL BEHAVIOR underperformance for workers. It is also imperative to wisely apply factors to the categories of the effective model to bring a positive change in terms of performance. Each manager is therefore obliged to making wise decisions to ensure there is a goal to be met and an accompanying reward for work well done. References Barry, B. (2017). Composition, process, and performance in self-managed groups: The role of personality.Journal of Applied psychology, 4(6), 67-87. Beal, D. (2016). Cohesion and performance in groups: a meta-analytic clarification of construct relations.Journal of applied psychology, 7(6), 56-79. Bozeman, B. (2017). The evolving state-of-the-art in technology transfer research.Revisiting the contingent effectiveness model, 5(8), 47-57. Cammock,P.(2017).Developingalaymodelofmanagerialeffectiveness:Asocial constructionist perspective.Journal of Management Studies, 7(5), 65-78. Cohen, S. (2016). A predictive model of self-managing work team effectiveness.Human relations, 50(76), 79-90. Dirks, K. (2017). The effects of interpersonal trust on workgroup performance. Journal of applied psychology, 84(3), 445. Dirks, K. T. (1999). The effects of interpersonal trust on workgroup performance.Journal of applied psychology, 6(89), 56-72. Mach, M. (2017). The differential effect of team members' trust in team performance: The mediationroleofteamcohesion.Journalof OccupationalandOrganizational Psychology, 4(8), 45-65.
ORGANIZATIONAL BEHAVIOR Webber, S. (2017). Impact of highly and less job-related diversity on work group cohesion and performance: A meta-analysis.Journal of management, 34(7), 78-99.